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A Custom Research Project Statement of Work for

NetSuite

October 24, 2012

Statement of Confidentiality The enclosed information is submitted to NetSuite for the purpose of evaluating the SMB Group, its products and its services. The information included in or with this document, in its entirety, is considered both confidential and proprietary and may not be copied or disclosed to any third party, without the prior written consent of the SMB Group. The content of this proposal supersedes that of any previous proposal. This proposal is valid for thirty (30) days from the proposal date above.

SMB Group, Inc. ( www.smb-gr.com ) | 17 Lancaster Rd. Northborough, MA 01532 | (508)410-3562 (P)

October 24, 2012 Vishrut Parikh Director, Product Marketing NetSuite 2955 Campus Drive, Suite 100 San Mateo, CA 94403-2511

Dear Vishrut, Thank you for the opportunity to submit a proposal for a whitepaper about the TCO of Cloud/SaaS Delivered Integrated Business Application Suite vs. On-premise Solutions for SMB and Mid-Market Enterprises. This paper will highlight the total cost of ownership of NetSuite’s integrated cloud business application suite vs. comparable on-premise based ERP applications. We realize that you have many choices when selecting a research and consulting partner. The SMB Group is committed to providing real value and unsurpassed satisfaction in both our working relationship and in the services we provide to you. We hope this proposal meets your expectations. We will be happy to modify it as necessary to best meet your requirements. Please do not hesitate to contact us if you have any questions or comments. We look forward to working with you.

Sincerely,

Sanjeev Aggarwal, Founder and Partner SMB Group 17 Lancaster Rd., Northborough, MA 01532 Sanjeev Aggarwal, sanjeev.aggarwal@smb-gr.com , (508) 410-3562 mobile, (661) 451-7514 fax Laurie

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