Premium Essay

Team Building in Financial Institutions

In: Business and Management

Submitted By masembe
Words 2814
Pages 12



13TH - JULY -2013



The ability to communicate effectively is important at work. Here are some mechanisms and tips to help you develop good communication skills.

Mechanisms we use to establish and modify work relation ships.

Have courage to say what you think. Be confident in knowing that you can make worthwhile contributions to conversation. Take time each day to be aware of your opinions and feelings so you can adequately convey them to others. Individuals who are hesitant to speak because they do not feel their input would be worthwhile need not fear. What is important or worthwhile to one person may not be to another and may be more so to someone else.

Practice. Developing advanced communication skills begins with simple interactions. Communication skills can be practiced every day in settings that range from the social to the professional. New skills take time to refine, but each time you use your communication skills, you open yourself to opportunities and future partnerships.

Use gestures. These include gestures with your hands and face. Make your whole body talk. Use smaller gestures for individuals and small groups. The gestures should get larger as the group that one is addressing increases in size. Don’t send mixed messages. Make your words, gestures, facial expressions and tone match. E.g, disciplining someone while smiling sends a mixed message and is therefore ineffective. If you have to deliver a negative message, make your words, facial expressions, and tone match the message.

Be aware of what your body is saying. Body language can say so much more than a mouthful of words. An open stance with arms relaxed at your sides...

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