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Team Development

In: Business and Management

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Guidelines for Case Study Analysis
The following guideline serves as a basic outline and content description for a case analysis: * The Introduction: Provides a summary with background, historical, and current information that sets the framework for the problem being analyzed. The author/student needs to define his/her perspective, i.e. department head, officer, consultant, etc. This section should be succinct and avoid extraneous details.

* The Problem: Identifies one major problem, as many corporations are rife with problems. The student must discern the difference between symptoms and problems. Some problems are complex with multiple facets; some problems only seem complex because of the multitude of symptoms. The student needs to differentiate. Students must relate the identified problem to concepts from the course. Additional problems may be identified, but should be noted as not being addressed in the case analysis.

It is important to separate the immediate problems from their more basic sources. For example, the immediate problem may be a high rate of absenteeism, while the more fundamental issue may be a poor motivational climate. How you define a problem determines how you go about solving it. A short-term solution for absenteeism is likely to be different from solutions which attempt to deal with motivational climate. Be sure to identify both the symptom and, more importantly, its underlying cause.

The problem identification should be supported with evidence drawn from the case and direct inferences. If assumptions are made they should be specifically identified and their basis justified. Inferences must be congruent with events in the case and logically drawn from both the presenting and cloaked symptoms. Inferences should be supported by scholarly research and directly relate to course concepts and events in the case.


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