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DEVELOPING TRUST AND CONFIDENCE

Your organization is rewriting its policies and procedures manual. The manual rrently covers working conditions, leave entitlements, occupational health and

▪ Developing the trust and confidence in other workers ▪ Treating people with respect and empathy ▪ Working effectively in a team ▪ Achieving high standards in a team ▪ Building and maintaining a network of business associates ▪ Managing difficulties within your team

The management expects at least half a page of tips, suggestions and ideas of each of these topics.

a) Using these 6 topics as headings, write what you think are ways to build good workplace relationships. Remember, you are to write at least half a page of tips, suggestions and ideas for each topic. b) Select an idea you have suggested for one of the topics. Describe the advantages and disadvantages of the idea and the consequences if the idea were adopted.

A)
1. Developing trust and confidence in other workers.

Dictionary.com’s first definition of trust is “reliance on the integrity, strength, ability, surety, etc .As the definition depicts trust is an important element in a successful work relationships between be the co-workers, superiors or between customer and an organization. Trusting and having the confidence in workers is relying on the employee’s integrity, their individual strength, the ability carry out work tasks. As a manager having that quality to have faith and confidence in an employee is leadership skill, it is very important as a leader to have this skill.

The reason for the growing mistrust could lie due to job lost in the name of improved efficiency and profit. In regaining trust it is important to understand the reason for mistrust. Showing confidence in employees, giving those tasks that would take an individual out of their comfort zone,

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