...Technical Communication Methods Jonathan University of Phoenix CJA/304 Technical Communication Methods Technological advancements are all around us these days, as many of us use these advancements to try and make our lives a little simpler. These advancements affect all areas of our lives on a daily basis, whether it involves sending an email or talking on Skype, we have continued to evolve our way of communication from one to another. This advancement in communication is not only is for the everyday person, but has evolved for law enforcement agencies throughout the United States. Identify the technological tools that might be used in the communication process Most officers are used to the hand-help portable radio to communicate with dispatch and other officers. The radio used as a communication device is still in use today with officers. The advancement in communication has led to technologically advanced systems. One advance communication device is the, Mobil data terminals. Mobil data terminals (MDT) used in police cruisers transform their vehicles into a mobile office. These computerized systems receive and report information to police dispatchers. This mobile system automatically searches BMV, state, data sharing, local, and CCH databases. The software developed by Sundance Systems Inc., the screens that have a Windows format make the entering of data easy and concise. “Directly integrates with Sundance CAD to allow for Silent Dispatch and Self-Initiated calls...
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...Quiz: Chapters 1-3 1. Chapter 1 lists six defining characteristics of technical communication. One characteristic is that technical communication addresses particular readers. What are three other characteristics mentioned in the chapter? * Helps readers solve problems * Reflects the organization’s goals and culture * Is produced collaboratively 2. Chapter 1 lists eight measures of excellence in technical communication. For example, excellent technical communication is honest. What are three other measures of excellence? * Clarity * Accuracy * Conciseness 3. The writer’s revision of the following paragraph demonstrates which quality listed below? Original: During our monthly meeting last month, we all came to the conclusion that overtime procedures are inadequate and that new procedures need to be initiated. I discussed this problem with our chief accountant, who was sympathetic and agreed to consider any changes we would like to make to the present procedures. Please bring your suggested changes to this month’s departmental meeting scheduled for 2:30 P.M. next Wednesday afternoon. Revision: During last month’s meeting, we concluded that our overtime procedures need revision. Our chief accountant has agreed to consider any changes we would like to make to the present procedures. Please bring your suggested changes to this month’s departmental meeting scheduled for 2:30 P.M. next Wednesday. My answer: A. conciseness a. conciseness ...
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...Web-Based User Manuals Shawn Craig ENG221 November 2, 2011 Dr. Yvette Irizarry Web-Based User Manuals Web-based user manuals are becoming more popular as manufacturers find it more cost effective to put their products manuals on the Internet. Printed manuals will still be available with the products but only provide essential information. Web-based user manuals provide in-depth information and include better visuals of the product. Many of the web-based manuals also offer interactivity, allowing the consumer to understand the product better. According to (Gerson & Gerson, n.d.) the techniques used for developing an effective, interactive, and web-based user manual are similar to writing a paper manual. Audience recognition, development, conciseness, consistency, ease of use, and document design are part of the process. The differences interactive web-based manuals must include are better visuals, interactivity, and more information. Adding product pictures in place of drawings gives the manual an improved look. Adding clickable tabs and links helps the user navigate the manual more efficiently. Online user manuals can also provide the consumer with more information about the product than a paper manual. Many products are too small, and the packaging may not provide enough room for an effective user manual. By providing a user manual online, all important information can be addressed without the constraint of space. These differences add to...
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...by Manuel Gordon and Gordon Graham Executive Summary High-tech companies produce a lot of white papers, and many IT managers use them—even if no one can clearly explain what they are. This paper begins by describing the various kinds of white papers, and the various purposes for which they are needed. Although no industry standards exist for white papers, we can make some generalizations. Most white papers are around 10 letter-sized pages with black & white illustrations. They are written with an authoritative, neutral tone. Most are distributed through the Web as PDFs. They can take from 4 to 10 weeks and cost from US$5,000 to US$30,000 to prepare. Marketing departments often turn to writers with a technical writing background to write white papers, because good technical writers are skilled at Understanding, Simplifying, and Explaining complex information of the sort that must go into a white paper. This paper concludes by describing the factors that help ensure success a white paper project. Among these...
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...Email:sushmita_sharma03@yahoo.com 112 Riverview Apartments Mobile: +27846483531 Rivonia, Johannesburg Project Executive ● Network Architect ●Technical Writer ➢ 4.6 years of professional experience. ➢ Experienced into Network Management, configuration, troubleshooting and implementation network designs for Cisco and Avaya products ➢ Hands-on experience into various Cisco data and Voice Products like Routers, Gateways, Switches, Hubs, IPCC, Call Managers, HP Servers. ➢ Working experience with Hardware like storage, server and virtualization architecture with knowledge of TCP/IP and WAN and LAN concepts ➢ Documentation and knowledge management strategy and implementation (PER, Reports, Execution Status, Delivery status report) ➢ Hand-on experience with hardware configuration and troubleshooting worked with many vendors and coordination with many engineers ➢ Worked closely with client team and conduct training for the users ➢ Hands on experience in user documentation (user manual, help documents, tutorials, instruction manual and FAQ) ➢ Worked as a trainer for the juniors and provide training on Networking related subjects and soft skills training ➢ Worked closely with development and functional team for initial documentation of complex enterprise software. ➢ Outstanding interpersonal and communication skills. Ability to analyze technically complex situations and to develop & execute solutions. ➢ Excellent skills in MS Word, Adobe Acrobat, PowerPoint...
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...grgerr ggrgegregrgregrg fefe A report or account is any informational work (usually of writing, speech, television, or film) made with the specific intention of relaying information or recounting certain events in a widely presentable form. Written reports are documents which present focused, salient content to a specific audience. Reports are often used to display the result of an experiment, investigation, or inquiry. The audience may be public or private, an individual or the public in general. Reports are used in government, business, education, science, and other fields. Reports use features such as graphics, images, voice, or specialized vocabulary in order to persuade that specific audience to undertake an action. One of the most common formats for presenting reports is IMRAD: Introduction, Methods, Results and Discussion. This structure is standard for the genre because it mirrors the traditional publication of scientific research and summons the ethos and credibility of that discipline. Reports are not required to follow this pattern, and may use alternative patterns like the problem-solution format. Additional elements often used to persuade readers include: headings to indicate topics, to more complex formats including charts, tables, figures, pictures, tables of contents, abstracts,and nouns summaries, appendices, footnotes, hyperlinks, and references. Some examples of reports are: scientific reports, recommendation reports, white papers, annual reports, auditor's...
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...HOW TO WRITE A TECHNICAL REPORT by Alan Smithee A report submitted in partial fulfillment of the requirements for ME 000 Some Course Department of Mechanical Engineering Fictitious Institute of Technology 01 January 9999 ABSTRACT Mechanics of writing a technical report is explained in a pseudo report format. The purpose of this pseudo report is to explain the contents of a typical engineering report. It can also be used as a template for an actual engineering report. With some adaptation, the format can be extended to other type of technical writings as well. TABLE OF CONTENTS ABSTRACT ................................................................................................................................i LIST OF FIGURES AND TABLES ......................................................................................... iii LIST OF SYMBOLS .................................................................................................................iv ACKNOWLEDGEMENTS ........................................................................................................v INTRODUCTION ......................................................................................................................1 EXPERIMENTAL DETAILS.....................................................................................................1 RESULTS AND DISCUSSIONS................................................................................................2 SECTION DESCRIPTIONS...
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...A Guide to Report Writing September 2008 CONTENTS Page 1. 2 INTRODUCTION ..............................................................................................................................1 PREPARATION ................................................................................................................................2 2.1 2.2 2.3 2.4 3 INTRODUCTION .......................................................................................................................2 PURPOSE ..............................................................................................................................2 PLANNING ..............................................................................................................................2 RESEARCH ............................................................................................................................2 CONTENTS OF A REPORT ............................................................................................................3 3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9 3.10 INTRODUCTION .......................................................................................................................3 TITLE PAGE ...........................................................................................................................3 CONTENTS PAGE ...................................................................................................................3 THE SUMMARY ....
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...User Manual Critique: Marantz DVD Player DV4003 This critique is on the Marantz DVD Player DV4003 user manual. This manual was chosen at random from brand names with which I am unfamiliar so as to provide an unbiased critique on its printed material. The user manual for this particular product is very comprehensive. Although there are 54 pages total including the covers, the information is organized well and in a logical order. The chapters are marked on the edge of the page for easy location in the manual, and the language (of the several available) in which this particular manual is written is highlighted on the top. The manual starts with a page giving congratulations on the purchase as well as information on DVD copy protection, the operating environment, and warnings and cautions. It welcomes the user and provides some valuable information before any startup or installation is discussed. This is followed by two pages of safety instructions that conclude with regulatory information. All of the legalities are covered before the “user” part of the manual begins. Following all of the legally required information is the table of contents which is thorough and accurate. It is well organized with headings for the specific categorized chapters and subheadings or the indexed items in those categories. It is very simple to go through and see what is contained under each heading, and to find the needed steps by the layout. Helpful notes are marked with a very visible icon to grab...
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...INDUSTRIAL TRAINING TECHNICAL REPORT FORMAT Nigerian students studying science based courses in their 300 & 400 level depending on their course of study are supposed to embark on industrial training for a period of 3 months to one(1) year and this carries about 3-6 units in their second semester credit load. After the industrial training (I.T) period each student is supposed to write a technical report of his or her I.T experience this bears 25% of the total siwes marks. ALLOTMENT OF MARKS AS APPROVED BY ITF Log book Record/ Presentation: 25 marks Technical Report: 25 marks Attitudinal Observation: 10 marks Employers Report: 25 marks Oral interview by department (I.T defence): 15 marks. This makes technical report a major issue in gaining good grades from siwes. In writing a technical report the following format should be used COVER PAGE : This should contain the students name, department, matriculation Number, period of attachment (dates should be quoted), your employers name and location. DEDICATION PAGE for example . I dedicate this report to the almighty God. ACkNOWLEDGEMENT eg I will like to acknowledge my parents for their immense support, my lecturers and all who have contributed to this point in the success of my accademic pursuit. TABLE OF CONTENTS this should contain the afore mentioned and four chapters. CHAPTER 1 : This should contain the introduction, brief history of the firm where training was carried out and organisational chart. CHAPTER 2 : This should...
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...UNIT TITLE Unit Number David Grainger 0618244 HND Events 22/09/2014 Summary [Summary (optional): if your report is 2000 words or more a summary section is advisable. The summary should provide a brief synopsis of the content of the report, focusing on the main conclusions and/or recommendations.] Acknowledgments [Acknowledgments (optional): In a business report these should be kept to a minimum. It should include information regarding assistance provided by any organization or individual.] Table of Contents [Table of Contents (mandatory): you should draft this before you start writing the report, to give you a framework, but revisit it afterwards to make sure it still reflects the content and the sequence you actually followed, and to add page numbers. Most reports will need the sections identified in this template, with a further breakdown of the major ones if they extend to more than a couple of pages each. At this stage an appropriate numbering system should be considered.] Introduction I am writing a report based on a high society race night event that will be held in a meeting with my fellow college colleagues, I will be the community liaison officer during this event and meeting. I will be investigating the opportunities to work with community partners or local tourists information services. This report is written to share information about our event and also to share information about how I am going to overcome and progress in this...
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...Term Paper Format Format for Term Papers ________________________________________ Below are some links and a general outline on how to write your term papers. Depending on your topic you may want to rely on the scientific report style or literature review styles, or a combination of the two. The choice is yours. Links to these styles can be accessed by the buttons below. Below the three buttons I outline the scientific report style. More details can be found by clicking the scientific format button below. Click here for how to write a reseach paper Click here to gain a more detailed view of the scientific report format described below or, Click here to gain a description of how to write a literature review ________________________________________ Format for a Scientific Report Abstract Short (three-quarters of a page) description of the paper. Describe what the issue or problem is, why it is important or interesting, and your findings Introduction • What is the issue or problem? • Literature review: what is current thinking, findings, and approaches on the problem? • What is the significance of the problem? • How do you plan to deal with the problem? What is your solution? Methods • How did you search for information or data on the topic? • What is your impression of the ulility, relevance, or quality of the data you collected? • What special steps did you take to select or utilize the data? Results • What are your findings? • Are their problems...
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...Event Reporting User Manual May 19, 2008 Event Reporting User Manual Event Reports An Event Report lets you track the identification, investigation, and resolution of any issues affecting your fleet or business operation. Event Reports can be an important element of your company's Quality Assurance (QA) program, Continuing Analysis And Surveillance System (CASS), reliability program, or Safety Management System. For more information about safety risk management, consult the U.S. FAA’s Safety Program website (http://faasafety.gov/). HAI’s Event Report program is accessible through the web at www.eventreporting.org, or www.mmir.com. Registration only takes a few minutes. You can add and remove additional users to your company’s account, with their own unique log-on. An Event Report’s status can be New, Open, Closed, or Rescinded. When an Event Report is initiated, its status is New. Once acknowledged by the designated management representative (via checkbox), the report’s status is Open. An Open report means that an issue has been identified, brought to management's attention, and needs to be addressed. Authorized users can enter additional comments on Open reports as an investigation ensues. Once the issue has been satisfactorily resolved and documented, the Event Report should be classified as Closed. Once Closed, no further entries or amendments are possible on the Event Report. Authorized users may also rescind a New or Open Event Report, but this option should be used...
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...Online Discussion User Manual Your name ENG/221 Date Instructor Online Discussion User Manual Table of Contents Page COVER PAGE 1 TITLE 2 Table of Content 3 Purpose 4 Introduction 4 Requirements 5 Software/Application 5 Discussion Forum 5 Forums ...
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...ARS and ARE were created to help facilitate a Concern being electronically generated within Yazaki North America Inc. ARS was designed to generate information on specific concern issues, and allow access to business units for reports. As we move forward, we accept all constructive criticism about how the system works. ARE was designed to enter all the Production Wiring work sheets that are produced from the floor to generate the reports. This latest 2.1 version of the ARS/AR Express application provides the following features: • Allows more than 2 users. • Accessible from any computer with an internet connection. • System will notify all ARE users when data is updated in ARS. • Lead-in to a paperless system. • Business Units (BU) and Functional Groups (FG) can access the most up-to-date information. Allows users to run their own reports which can be saved as a file. • Elimination of faxing and scanning. • Reduces redundant data entry. • Automatic overtime calculations in reports. • System is backed up much more frequently. • System will help enforce that proper procedures are followed. • Ability to copy a CS • Ability to cancel a CS • GQRS links to all GQRS Systems • All Reports Created with Crystal 10 for the ability to export to multiple sources including PDF and Excel • Harness Type field has been added • Names of creator, approver and writer added to the top of the Detail Report • Electrical / Safety questions added to Detail Report • Ability to...
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