Premium Essay

Technology Management

In: Computers and Technology

Submitted By dino12345
Words 1974
Pages 8
1.

a) In our Company, the Receivables were always an issue. There were customers who did not pay on time, deducted payments without details, miscalculated previous payments while paying for current bills and confused / adjusted between departments while making payments. We had a bad time in the Accounts / Finance Department and the balances outstanding grew by the month. I had proposed to the management that unless we do some change in the way we are dealing with the problem of Receivables, we would in no time be severely hit.

b) The process in planning the change was to: i. To get the entire (detailed - transaction wise) data of customers whose balance was showing outstanding in our books for long ii. Set a team of two to go through it exhaustively so that all transactions recorded in our books are taken into account iii. Arrange a meeting with the concerned customer and reconcile their balances with ours iv. Arrive at a balance acceptable to both ourselves and the customer

c) The human challenges faced were: i. Not every person in the management were keen to get it done as they thought that since everything was going smoothly in an overall manner, we should not dig for trouble. ii. The people selected to do the job under my leadership were skeptical about the issue and thought that it was an extra workload for them. iii. Some of the customers were not willing to sit for reconciliation since they said they did not have time for it and also considered only their balance to be correct

d) My learnings were: i. There can be many people in the management who lived a life of complacency and they would not like to “waste” time and energy in an issue unless it is burning. A little perseverance with them and making them see the point can work wonders. ii. Getting cooperation from colleagues is also difficult – unless you

Similar Documents

Premium Essay

Management of Technology

...1) Background of the Study Author: Chieh-Yu Lin (Department of International Business, Chang Jung Christian University, Tainan, Taiwan, Republic of China). Title: Factors affecting innovation in logistics technologies for logistics service providers in China. Source: Journal of Technology Management in China/Emerald Group Publishing. 2) Does it build upon appropriate theories or framework? If so, commend on the theories or framework been used. Yes, this issue had been build upon appropriate framework. This journal had been proving the importance of innovation in the logistics technologies. Through its theoretical details, many definitions of innovation had been given by journal writers all over the world. In order for companies to gain competitive advantage, they must embed the use of both innovation and technologies in running their business. Some defined innovation as a line of discipline, learning, and practicing their capabilities to expand opportunities for running a business or services. However, theoretically innovation is any product or services that are improved and upgraded with a more value added components. The journal is summarized as to have a number of factors influencing the innovation in logistics technologies, which includes the internal factors and the external factors. The internal and external factors are said to be the research framework. The internal framework basically explains on the adaptation of innovation in a business. Hence, the adaptation...

Words: 2423 - Pages: 10

Premium Essay

Technology Management Systems

...2/ed Melissa A. Schilling Copyright © 2009 - The McGraw-Hill Companies srl CHAPTER 1 The Importance of Technological Innovation SYNOPSIS OF CHAPTER The purpose of this chapter is to set the stage for the course by establishing the importance of managing technological innovation strategically. First the chapter overviews the importance of technological innovation for a firm’s competitive success and the advancement of society in general. The chapter points out that 1) many firms are relying on products developed in the previous three to five years for large portions of their sales and profits; 2) globalization has increased competition putting more pressure on firms to compete through innovation; 3) advances in information technology have enabled both process improvements and the efficient generation of product variants which facilitates the execution of a differentiation strategy at a reasonable cost; and that 3) the residual growth in the GDP can be attributed to technological change. Both the positive and negative effects of technological innovation are described. Advances in food production are an example of the first and pollution is an example of the latter. Next the innovation funnel is introduced to show students that on average 3,000 raw ideas must enter the funnel in order to arrive at 1 successful new product launch. Gestione dell'innovazione 2/ed Melissa A. Schilling Copyright © 2009 - The McGraw-Hill Companies srl Second, the chapter discusses...

Words: 2317 - Pages: 10

Premium Essay

Stratergies and Methods of Technology Management

...Strategies and Methods of Technology Management In: Business and Management Strategies and Methods of Technology Management Strategies and Methods of Technology Management James Teacher MGMT 447 Sunday, August 28, 2011 Abstract In this essay, information on the identification of issues and concerns of what causes poor technology management will be addressed. The strategies and methods will show how the issues and concerns for technology will be corrected and turn the company around. The timeframe will show how the information will get done within the 6 month period along with what type of strategy will be used.   The identification issues that need to be address which is causing poor technology management are privacy issues. Privacy issues can cause the identities of employers and employees to be at risk and stolen because personal information is the fundamental component for the technology systems with a company (“Technology Management”, 2011). By addressing the issue of privacy, the employees and other employers should be aware of the issue. Most jobs require a log-in to be able to access computer information within the workplace. To prevent poor technology, the company has to use legislation and technical decisions or combine them using all 4 methods which are legal, technical, security, and police. When it comes to using legal, the company should enforce a data protection regulation or human rights regulation with the company’s handbook. These regulations...

Words: 329 - Pages: 2

Premium Essay

Technology Management

...Technology Management is set of management disciplines that allows organizations to manage their technological fundamentals to create competitive advantage. Typical concepts used in technology management are technology strategy (a logic or role of technology in organization), technology forecasting (identification of possible relevant technologies for the organization, possibly through technology scouting), technology roadmapping (mapping technologies to business and market needs), technology project portfolio ( a set of projects under development) and technology portfolio (a set of technologies in use). The role of the technology management function in an organization is to understand the value of certain technology for the organization. Continuous development of technology is valuable as long as there is a value for the customer and therefore the technology management function in an organization should be able to argue when to invest on technology development and when to withdraw. Technology Management can also be defined as the integrated planning, design, optimization, operation and control of technological products, processes and services, a better definition would be the management of the use of technology for human advantage. The Association of Technology, Management, and Applied Engineering defines Technology Management as the field concerned with the supervision of personnel across the technical spectrum and a wide variety of complex technological systems. Technology...

Words: 474 - Pages: 2

Premium Essay

Foundations of Technology Management

...without heat in the winter and air conditioners in the summer. It existed believe it or not! A lot of our manual tasks are taken up by machines, which manufacture, assemble and pack the products for them. People are leading longer and healthier lives due to development of vaccines and availability of state of the art surgical equipment. The advent of technological era has brought many changes which have made a considerable impact on human life. If we take each of these advances and look into their history, it is very likely, if not guaranteed, that we will find predecessors that were improved upon through innovations of the particular technology. Those advances would have been considered transformational and the innovations would have been cutting edge. Throughout history, humanity has sought to better itself through science and technology, well before those terms even existed. Prehistoric man’s quest for survival could be argued to be the building block for our desire to innovate. Man needed to eat, so he ate berries and nuts (and I am sure a few other things I don’t care dwell on). Then, at some point along the line, he discovered that meat was an available alternative. So man became a hunter. Well, I am sure he found it difficult to bring down the larger game with rocks and his bare hands. So he developed weapons, probably from previously developed tools. The point I am trying to convey is that...

Words: 2510 - Pages: 11

Premium Essay

Strategic Management of Technology and Innovation

...Intellectual Property: Knowledge assets of a firm are considered to be the traits that every firm embeds in the products and processes; they are named intellectual capital. The assets of such contributors are intangible but still their importance is similar to those tangible ones. Intellectual property is a legal concept which refers to the components of the intellectual capital that may be protected under law. Just like material assets, intellectual capital enables the firm to gain competitive advantage. With knowledge specific process the firm is able to reduce cost and sell its technology to recover the invested funds for this development. Since intellectual capital is the key for competitive advantage and profitability, in a free market economy, competitors try to appropriate it for their own. Thus a firm might lose its intellectual property to its competitors; this could happen in three ways (Narayanan, 2000): Imitation: It is the serious threat to any competitive advantage. If the imitators were faced by the high cost of the imitation or a legal notice they cannot benefit from the innovators idea. Obsolescence: competitors can engage in innovation and they enhance the innovation into a product more superior to the original product. Infringement: competitors sometimes steal the original idea from other firm’s knowledge. Hitachi and Mitsubishi stole technological secrets from IBM. With these issues the firms need to protect their intellectual property in order...

Words: 654 - Pages: 3

Premium Essay

Strategies and Methods of Technology Management

...Methods of Technology Management James Teacher MGMT 447 Sunday, August 28, 2011 Abstract In this essay, information on the identification of issues and concerns of what causes poor technology management will be addressed. The strategies and methods will show how the issues and concerns for technology will be corrected and turn the company around. The timeframe will show how the information will get done within the 6 month period along with what type of strategy will be used. The identification issues that need to be address which is causing poor technology management are privacy issues. Privacy issues can cause the identities of employers and employees to be at risk and stolen because personal information is the fundamental component for the technology systems with a company (“Technology Management”, 2011). By addressing the issue of privacy, the employees and other employers should be aware of the issue. Most jobs require a log-in to be able to access computer information within the workplace. To prevent poor technology, the company has to use legislation and technical decisions or combine them using all 4 methods which are legal, technical, security, and police. When it comes to using legal, the company should enforce a data protection regulation or human rights regulation with the company’s handbook. These regulations will make sure no one (including employers) within the company will have access to personal information without permission (“Technology Management”, 2011)...

Words: 1023 - Pages: 5

Premium Essay

The Use of Technology for Patient and Client Management

...Non-clinical technology is available to us and is just as valuable a tool for us in healthcare. Electronic health records allow us to document care and store diagnostics for accessibility to all those that need it, from local WOWs or outside locations and handheld devices. Some systems allow providers to access information form home or office. Scheduling is done easily electronically and is also done by the patients themselves in some systems. E-scripts are sent directly to pharmacies upon patient’s discharge, it is said to lower the incidence of prescription fraud as well as medication errors; prescriptions are also filled faster for the patients. There are various systems that a nurse or provider must become familiar with in a facility that are non-clinical, Pixies for medications, Vocera for communications, electronic dictations devices, all are advancements to save time and increase efficiencies. While providing direct care, there are also diagnostic technology systems at our disposal; some diagnostics can be carried out from a remote location such as “Nighthawk TeleRadiology” with x-rays, CTs and other imaging studies being read in other countries and results fax or called to stateside facilities. Telemonitors analyze record and interpret a patient’s heart rhythm while an AED takes it a step further and recommends care. Defibrillators and insulin pumps continuously analyze and treat. Online patient management allows us to document, retrieve and store data and...

Words: 415 - Pages: 2

Premium Essay

Management Information Technology

...Management Information Systems Course Code | CSC-490 | Course Title | Management Information Systems | Credit Hours | 03 | Prerequisites by Course(s) and Topics | | Assessment Instruments with Weights (homework, quizzes, midterms, final, programming assignments, lab work, etc.) | Quizzes | 10 % | Assignment | 20 % | Mid-Term Examination | 20 % | Final Examination | 50 % | Total | 100 % | | Instructor e-mail address (if any) | ravianz99@gmail.com | Current Catalog Description | Understanding and knowledge of use of computer-based information systems in all functional areas of business. Computer and information technology, resources, management and end-user decision making, and system development. Study and present a comprehensive case study/Assignment regarding the understanding and knowledge of the of the skills learned in the course. | Textbook (or Laboratory Manual for Laboratory Courses) | Management Information Systems-Managing Digital Firm, by Laudon, Kenneth C., and Laudon, Jane P., 12th Edition, Publisher: Pearson/Prentice Hall, 2012/13. | Reference Material...

Words: 1199 - Pages: 5

Premium Essay

Technology Management

...technological change on human resources. Since it is known that the higher level technologies tend to be more complex, which results in a requirement for a highly skilled workforce to maintain and sustain, the cost to hire and retain these experts is rising at a pace that is equal or faster than the technologies themselves. The required constant training costs to keep these human resources up to date with the existing and even emerging technologies can put a huge dent in the organizations bottom line. This level of expertise also makes these human resources become a demanded commodity by your competitors, which unless they are contractually bound to remain with your organization, could be a real reason to drastically interrupt your developments until a suitable replacement is acquired. Another effect is that with the attempt to keep pace with these fast paced technological changes, your skilled staff will require constant updated or replaced tools (computers, analytical software, and other financial driven requirements) to enable them to carry out their daily requirements. The positive side to investing in and retaining this level of human resources is that they can then be empowered to make decisions to improve production and other areas that will reduce the response time related to competitor’s threats. With a workforce that possesses this high level of skill sets, it is paramount that management is able to harness and fully utilize all of the capabilities of these skilled human...

Words: 1255 - Pages: 6

Premium Essay

Technologies Useful in School Management

...Technology is the need of the day. The technological advancements have made society take a leap towards success. Every technological reform is a small step towards advancement. Therefore, the central thesis of this presentation is to state four modern technologies and explain how they can be useful in school management. It will commence by defining the key concepts which are technology and school management. Thereafter the main body will follow after which a comprehensive conclusion based on the main body will be drawn. Technology may be defined as the branch of knowledge that deals with the creation and use of technical means and their interrelation with life, society, and the environment, drawing upon such subjects as industrial arts, engineering, applied science, and pure science . Management is the process of designing and maintaining an environment in which individuals, working together in groups, efficiently accomplish selected aims . School management may therefore be defined as the process of designing and maintaining a school environment in which individuals, working together in groups or students in a school setting efficiently accomplish selected aims (Ibid). It refers to the development of bureaucracy that derives its importance from the need for strategic planning, co-ordination, directing and controlling of large and complex decision-making process. Essentially, therefore, school management entails the acquisition of managerial competence, and effectiveness in...

Words: 971 - Pages: 4

Free Essay

Management and Technology

...Question: Select a recently published journal or conference proceedings on MOT. Read the article and provide a one page analysis in which you: 1. Briefly summarize the main thoughts of the author 2. List lessons learned from the article 3. Critically evaluate the lines of thoughts expressed by the author and indicate your agreement or disagreement with them. Rely on your own experience or previous readings Answers: 1. Research was about a journal by spotlight on Cultural approaches to management. It had been discuss with Manfred Kets de Vries in conversation with Sarah Powell. The topic was about the interface between psychoanalysis/dynamic psychiatry and management, distinct organizational types, cultural approaches to management and life balance. He put two traditional reactions to a psychoanalyst: one group of people is drawn to them, hoping that the psychoanalyst or psychotherapist will bring salvation; the other avoids them fearing that such people can “see” through them. As a consultant when he start investigates an organization that is sick, the problem arises from the fact that behind every organization lays the shadow founder. When he go into an organization, he always looks at the dominant coalition and studies the personalities of the key players. He will find the “pain” both inside and outside the system – i:e double whammy. He mentions about how leadership styles differ according to culture in that country such as consensus style and more charismatic...

Words: 532 - Pages: 3

Premium Essay

Technology Management

...Case Write-up (Case 1) 1. Problem Analysis Providian Trust is a trust company that is a leader in the financial and fiduciary service which locates in New York with total 216 branches. Recently, there was an extraordinary difference of opinion between Providian Trust’s internal auditor and the leaders of a major information technology project in the trust division. After reading the case, I found below problems: * Lack of effective communication and engagement with the frontline trust officer and clients for better cooperation * Lack of internal alignment, internal centralized control and team cooperation * Lack of experience * Lack of realistic project deadline for efficient * Failure to fully implement the UAT test * Training was not provided properly * Fear of change and technology 2. Recommendation * Enhance communication among all divisions and parties of the company and get the people who are going to be affected by the change to be involve in it * Extend deadlines of the project and clear deadline to set the correct expectation * Senior management’s engagement and participation is very important and should be trigger at the very early stage. * Implement a full testing of the project * Provide the proper training to users 3. Any relation or learning with the current practice in my company? Other than the call center business, my company is also an ITO company developing software and platform for internal and external...

Words: 261 - Pages: 2

Premium Essay

How Has Technology Shaped the Work of Management

...Jacques Ellul once said that “modern technology has become a total phenomenon for civilization, the defining force of a new social order in which efficiency is no longer an option but a necessity imposed on all human activity”. With the help of technology the way management does things has become increasingly different. Management is able to reach far beyond its geographical borders, which enables companies to make more cost effective decisions. Technology also inspires management to become more innovative to keep with the ever demanding and changing times of modern day society. With innovation comes the ability to connect with customers and other businesses faster and easier. When things are easier and faster they become more efficient, helping management success. In the 2005 documentary film by Sonali Gulati Nalini by Day, Nancy by Night, Gulati showcases how United States companies such as Dell Computers and Capital One, along with other Fortune 500 companies, outsource by using technology to collaborate beyond geographical borders. If it was not for technologies the management of these companies would not be able to capitalize on how cost efficient it is to collaborate with companies in other countries. The medium pay for a telemarketer in the United States in 2013 was about $10.87 per hour (Telemarketer 2015). While the telemarketers shown in the documentary make only $7.00 a day, this saves management and companies an average of $79.96 a day for one employee who works a...

Words: 1430 - Pages: 6

Premium Essay

Engineering Technology Management

...Why Engineering Technology Management? 2345678910 * Increase your promotion potential * Develop advanced skills for achievement * Manage technical and engineering professionals * Prepare to change the world Technology and engineering management is vitally important for both private and public-sector organizations that must manage the fast pace of technological change. Today, all businesses and public organizations are managed with and through technology. Understanding the technological and engineering basis of management activities is essential for modern management. For example, information technology is used in planning, operations, and marketing. Engineering and production technologies are used in designing and producing products. Service technologies are used to deliver consumer value. Emerging technologies impact the entire organizational structure and its operation. The Master of Science in Engineering Technology Management develops leaders to support the needs of the modern world-wide industry. The curriculum enhances both career and personal objectives. Graduates of the program are equipped to manage organization resources, lead technological change, and strategically integrate higher- level knowledge within their companies. The Master of Science in Engineering Technology Management (MSETM) provides a broad-based core of management competency in business functions, along with a solid understanding of engineering technologies and capabilities. Courses...

Words: 1140 - Pages: 5