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Telephone Protection Consumer Act

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Telephone Consumer Protection Act (TCPA), 1991
Juel A. Todman
BIS/220 Introduction to Computer Application and Systems
June 16, 2014
Dr. David Wagner

Telephone Consumer Protection Act (TCPA), 1991 Advances in Information Technology have made access to sensitive information with great concern. Privacy has to be paramount as the internet broadens its horizon strategically. Various acts had to be implemented to protect the privacy of individuals. The act that I am going to talk about is the Telephone Consumer Act of 1991, (TPCA). The Telephone Consumer Protection Act of 1991 was passed and enacted by Congress, in response to consumer concerns about the growing number of unsolicited telephone calls by telemarketers and the increasing use of automated and prerecorded messages. In response, the Federal Communications Commission (FCC) adopted rules that require anyone making telephone solicitation calls to your home must provide their names, and the name of the person or company on whose behalf the call was being made. The rules also prohibited telephone solicitation calls to your home before 8 am or after 9 pm, and required telemarketers to comply with any do-not-call request you make directly to the caller during the solicitation call. The implementation of the National Do-Not-Call Registry informed Telemarketers that they had up to 31 days from the day you registered your telephone number to remove it from their call lists. In June 2003, the FCC supplemented its original rules implementing the Telephone Consumer Protection Act ( TCPA), and established, together with the Federal Trade Commission (FTC), the national Do-Not-Call list. It imposed restrictions and specific technical requirements to help safeguard contact information. Several advances in technology resulted in the need for the creation of this law. Automatic dialing systems and electronic text messages soliciting unwanted advertisements became an intrusion on privacy for individuals. The daily use of information technology for personal and business environment has created an innovative effect on people lives. This change has been an important factor for success through everyday life and function of individuals. The implementation of both the Telephone Consumer Protection Act (TCPA) of 1991, and the Do Not Call Implementation Act of 2003, was because of the fast growing pace of information technology which had many ethical issues. The issues included privacy, property, and accuracy, as individuals began to share their own data and information over social media and networks.

Conclusion
The new laws Telephone Consumer Protection Act 1991 and Do Not Call Implementation Act 2003 were necessary as information technology progress creating ethical issues over the years. Several advances in technology resulted in the need for the creation of this law. Automatic dialing systems and electronic text messages soliciting unwanted advertisements became an intrusion on privacy for individuals. The daily use of information technology for personal and business environment has created an innovative effect on people lives both now and for the future.

References

http://www.fcc.gov/guides/unwanted-telephone-marketing-calls

Introduction to Information Systems: Enabling and Transforming Business, 3rd Edition

R. Kelly Rainer, Casey G. Cegielski

©2011

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