Free Essay

Telephone Survey

In: Business and Management

Submitted By ptipain
Words 286
Pages 2
Pre-assignment

Telephone survey for John’s sandwich and wrap

Introduction
Hello, I am a member of John ‘sandwich and wrap. I want to ask you to improve our service to fully meet your expectations. The survey is quick and will not take more than 2 min.

Do you agree? Y/N

1) Do you know john’s sandwich? Y/N 2) Do you go to John’s sandwich ?Y/N 3) How often do you eat at john's monthly? 4) What is the distance between your home the store you're going?(localization) 5) Will you come more often if we were closer? Y/NO/perhaps 6) Do you leave in: Nord west south east?(localization) 7) In what age group do you belong? 15-25/25-35/35-45/+45(demography) 8) On a scale where “10” means you have a perfect sandwich or wrap and 1 means you have a bad sandwich or wrap at john’s shop. How would you rate the john’s sandwich? 9) What do we need to improve in our sandwich?(free answer) 10) Are you satisfied with our prices sandwich ?Y/N a. If no ask why? 11) The service is it fast enough ?Y/N 12) How many sandwiches do you take per person?( how much to they spend) 13) How do you rate their product? Excellent / good/ fair/ poor 14) Are you satisfied with the number of choices of sandwich? 15) Have you seen john's sandwich advertisements? Y/N 16) On what media have you seen our latest advertisement? Yellow Pages, billboards, newspaper ads, and coupons

I haven’t make more questions because I’m thinking that we have a lot of data to use if people answer at the survey’s question.

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