Premium Essay

Teller

In: Business and Management

Submitted By jakobokiller
Words 265
Pages 2
In what ways may a corporation's structure and culture be internal strengths or weaknesses?

If a corporation's structure is compatible with present and potential strategies, it can be viewed as an internal corporate strength. If, however, the structure is not compatible with either present or potential strategies, it is a definite weakness and will act to constrain strategy formulation. For example, if a corporation is structured on the basis of function, this may be a weakness if the firm wishes to grow by acquiring other profitable corporations. In order to implement such a strategy, the strategy formulators may have to reorganize on a divisional basis. To the extent that top and middle managers have no experience with such a structure, a lot of unforeseen problems can emerge which may seriously affect the success of the strategy.

Corporate culture, a collection of beliefs, expectations, and values shared by a corporation's members, acts to shape the behavior of people in a corporation. Since corporate culture has a powerful influence on the behavior of managers as well as other employees, it may strongly affect a corporation's ability to shift its strategic direction. Acting in a manner similar to structure, to the extent that a corporation's culture is compatible with present and potential strategies, it can be viewed as an internal corporate strength. To the extent that it is not compatible, it may spell disaster for a strategic change in the implementation stage. A strategy that contradicts an entrenched culture may find itself being quietly (or not so quietly) sabotaged by the corporation's most loyal and competent...

Similar Documents

Premium Essay

Interactive Teller Machines

...Interactive Teller Machines CMB 636 May 4, 2015 A new innovation that has evolved from the Automatic Teller Machine, (ATM) first seen in the Unites States in 1969, is the Interactive Teller Machine (ITM). (Wikipedia 2015) An Interactive Teller Machine (ITM) looks like an ATM, the difference is that customers will have a real time, face-to-face conversation with a teller at the machine. Using video cameras, images are transmitted to the personal teller located at a centralized location. Cameras at centralized location transmit the personal teller’s image back to the customer. Sound is carried through built-in speakers and a handset is available when using the machine in the lobby. The personal teller can guide the customer through every step of their transaction and answer questions about accounts. (Visterra 2015) The ITM uses two-way video that will allow the customer to see the Teller while allowing the Teller to see the customer. The ITM has both speakers and a built-in microphone for traditional communication, or the customer may pick up a receiver to allow for a more private dialogue.(Visterra 2015) In the lobby, the customer and the personal teller can see and hear each other using a video camera and speaker. Their conversation is just as private as if they were talking to a teller in the branch, if the customer prefers greater privacy, there is handset. At the drive-up, the customer and the personal teller can see and hear other using a video camera with......

Words: 1146 - Pages: 5

Premium Essay

Teller

...Company Overview Melissa Lawton ACC205: Principles of Accounting Professor: Monique Smalling March 21st, 2016 Financial Analysis of Wal-Mart Abstract The purpose is to present the financial analysis of Wal-Mart Stores Inc.  To analyze the financial position data for the year ended Jan 2012 and Jan 2011 has been used.  For this purpose the horizontal and ratio analysis techniques have been used. Company Overview WMT is the symbol of Wal-Mart listed in NYSE in 1972.  However, it was founded in 1962 by Sam Walton.  It is the largest company in the discount variety store sector; it has around more than 8000 stores.  Its total revenue stood at $464 billion.  The total revenue of the company is around $187 billion more than its three competitors combined sales revenue for the year 2011.  The combined sales revenue of Carrefour SA, Costco and Target is around $277 billion. Horizontal Analysis Comparing two years financial statements or comparing one company’s financial statements with other company is called horizontal analysis. If you are comparing sales of two years you will find the difference in sales between two years in % as well as in $. Wal-Mart Stores Inc.  WMT | | | | %Change | %Change | Income Statement | | | | | 2012/2011 | 2011/2010 | All figures in billions of dollars | 30-Jan-12 | 30-Jan-11 | 30-Jan-10 | | | Horizontal Analysis for 3 years | | | | | |  Sales |  $       446.95 |  $        421.85 |  $       408.09 | 5.95% | 3.37% |  less cost of......

Words: 1448 - Pages: 6

Free Essay

Fortune Teller

...Mishra was a twenty-five year old fortuneteller. She is a teller for a living. I was going to get married by the end of the year. It was a little early but John, my fiancée helped me organize our wedding and we went to so many places. We looked for cakes, the venue and decorations. As we were driving, we saw Mishra alone; no one was going to her. A lot people have been saying that her telling’s are true; a lot of her costumers got scared. I didn’t believe what the others were saying. I believed in what I believed in. I went up to Mishra. I wanted to give it a try and I wanted Mishra to feel that she was still getting costumers. Mishra had a different way of telling people their future. She used cards, not by hand or any other things. She would pick ten cards out of twenty and I would pick five out of the ten. Those five cards I picked would be telling my future. She laid out the cards one by one as she was laying them one by one, the first card was an Ace with a gun, second card was a king which had a baby on it, third card was a queen which has bad guys killing a woman, the fourth one was a jack which had a broken heart and the last one was a ten which had death. I was really shocked with the result but then again I didn’t believe it. I was really skeptical about a lot of things. As I left, Mishra ran to me because I left my phone. While I was driving I couldn’t stop thinking what Mishra showed me. I was feeling very nervous and I didn’t feel good. As......

Words: 1023 - Pages: 5

Premium Essay

The Contradiction of Business

...The Contradiction of Business Background Information First State Financial Services was the third largest banking institution in the state. It maintained an extensive branch and ATM network to service its diverse retail customer base. Even with First State’s size, though, the business success of the bank was extremely dependent upon the trends in the local economy. Two years of recession meant two years of poor loans, and First State fell into deep trouble. To limit and reduce overhead expenses, there were some extensive layoffs. A new executive management expected rapid, better results with fewer resources. Everyone at First State feared being fired even though the bank was inching back to improved profitability. There was still the pressure to “perform—or else.” Lucy Winters managed the six-person Spring Hill Branch for First State. Spring Hill, fully equipped with an ATM and a freshly redesigned lobby, stood in the parking lot of a new suburban mall. The mall, anchored by a store from the largest grocery chain in the area, included about 20 different small retail stores. In addition, a major hospital was located just down the street, and a large manufacturing plant (with about 3,000 employees) was situated in a convenient, nearby industrial park. Many of the branch’s customers worked at those locations. Lucy was promoted to her current job about 18 months ago. She had been serving as an Assistant Manager at another branch in the region until that time.......

Words: 790 - Pages: 4

Free Essay

Sons of Anarchy

...Business Leadership TV Show Assignment The television show that I have chosen to illustrate the concepts learnt in class is Sons of Anarchy. Sons of Anarchy is my favourite show because of all the thrill and excitement. It’s based around an outlaw motorcycle club that is left in the hands of Jax Teller after the loss of his father, John Teller and step-father, Clay Morrow who were both former presidents of the club. The club, SAMCRO which stands for Sons of Anarchy Motorcycle Cub, Redwood Originals originated in 1967 by John Teller in the fictional town of Charming, California, who didn’t live to see the ups and downs of the club. The club was then handed to Clay Morrow, Jax’s step dad who was also killed. Other significant characters in the show include Gemma Morrow Jax’s mom, Tara Knowles Jax’s wife, Opie Winston Jax’s Bestfriend, Tig Trager, Bobby Munson, Chibs Telford (Vice President of Club) and Wayne Unser. The club runs its business through close community relationships, bribery and violent intimidation and they are big on keeping drugs and drug dealers out of Charming. The show is driven by Jax’s mission to seek revenge for the murder of his wife Tara. Jax learns how to manage responsibilities of the club as well as being a devoted and loving father and husband. Jax killing his step father Clay and becoming the president of the club are traits of a good leader. Jax knew exactly what was right for the club and what he had to do in order for the club to stay on top...

Words: 369 - Pages: 2

Free Essay

Mock Police Report

...clearing the building I interviewed the branch manager David Towe. Mr. Towe stated that he was in his office when the suspects entered, Mr. Towe heard a commotion out in the lobby and stepped out to see what the problem was and then immediately ordered to the ground at gunpoint. Mr. Towe remembered that the gun was a chrome revolver and that the suspect was a W/M approx. 5’7. That was all Mr. Towe could recall at that time. I then interviewed Sue Smith, the bank teller. Mrs. Smith remembered the 2 suspects coming in and one immediately approached the counter where Mrs. Smith was and the other ordered bank employees and one customer to the ground. The suspect who Mrs. Smith described as a tall slender B/M wearing panty hose on his head, appeared to be bald, wearing a red hoodie, and white shorts, demanded Mrs. Smith at gunpoint, describing the gun as a black pistol, to give the Suspect all the money. Mrs. Smith then emptied the drawer into a bag with an ink bomb in it and handed it to the suspect; the suspect then went to the teller next to Mrs. Smith and Mrs. Smith then hit the silent alarm and got under the desk. Detective Mallack interviewed Steve Brown, the customer inside the bank at the time of the crime, at the hospital, where Mr. Brown was being treated for abrasions to the head. There was one bag recovered at the scene containing $1,215.00. It was determined that the total amount of money taken...

Words: 368 - Pages: 2

Premium Essay

Case: the Overpaid Bank Tellers

...CASE The Overpaid Bank Tellers State Bank is located in a southwestern town of about 50,000 people. It is one of four banks in the area and has the reputation of being the most progressive. Russell Duncan has been the president of the bank for 15 years. Before coming to State Bank, Duncan worked for a large Detroit bank for 10 years. Duncan has implemented a number of changes that have earned him a great deal of respect and admiration from both bank employees and townspeople alike. For example, in response to a growing number of Spanish-speaking people in the area, he hired Latinos and placed them in critical bank positions. He organized and staffed the city's only agricultural loan center to meet the needs of the area's farmers. In addition, he established the state's first "uniline" system for handling customers waiting in line for a teller. Perhaps more than anything else, Duncan is known for establishing progressive human resource practices. He strongly believes that the bank's employees are its most important asset and continually searches for ways to increase both employee satisfaction and productivity. He feels that all employees should strive to continually improve their skills and abilities and, hence, he cross-trains employees and sends many of them to courses and conferences sponsored by banking groups such as the American Institute of Banking. With regard to employee compensation, Duncan firmly believes that employees should be paid according......

Words: 720 - Pages: 3

Premium Essay

Boa Case

...1. What are the core business processes (high level; major business and financial services) performed at Bank of America as part of its product and service offerings? Core Bank of America Business Process: Activities within the Core Process people management • recruiting • performance management • staff development • payroll • benefits administration financial management • general ledger • accounts payable • accounts receivable • reporting and compliance • cash management • asset management Sales Force Management • Training employees • Performance Evaluations• Product Design management • Operational Excellence • Customer and Supplier Intimacy • Improved Decision Making • Competitive Advantage 2. List the sequential steps required in a typical ATM transaction, such as drawing out cash or transferring funds from one account to another, and briefly explain why each of these steps is necessary. Use a table to organize your response and do not overlook steps in the process that are performed either by the ATM system or by information systems housed within the Bank’s centralized data center. Steps by Customer Steps by ATM System Steps by other Banking Systems Insert ATM Card Determines if user is a member of bank of America and provides personal account information Determines if user is a member of their bank and provides personal account information Type in pin number Determines if the actual account owner is accessing their account Determines if...

Words: 486 - Pages: 2

Free Essay

Marketing Term Paper

...As we introduce are new product into the market are goal target market is ATM user and anyone from the ages of 18 to 40 years old. We have chosen this age group because we feel that the younger customers will find it more appealing than the older. This is because many of the older customers find it easier to have face-to-face interaction than having a machine help then. On the hand younger customers are more excited about new technology, and being able to save the time and hassle. One of the major factors that distinguishes ATMs from bank tellers is the level of convenience each provides. To perform a transaction with a bank teller, a customer must go to one of that bank's branches and wait in line for an available teller. ATMs, on the other hand, are spread out over a much wider geographic area. In addition to locations in bank lobbies, many banks offer ATMs on sidewalks, in stores and at drive-through banking windows to speed up the process of complicated transactions. Many users value will value this new product more because of the variety of features and tasks it can do. As other ATMs only provide one function this will help the customer fulfill all there needs. The market size is considered large with the comparison to regular ATMs that are only capable of dispensing in increments of twenties. With customers seeking to receive different change this will target customers from other ATMs that are not capable. This will save customers the time and convenience when in...

Words: 634 - Pages: 3

Free Essay

Bank Account Opening Information System

...Information Systems Description Assignment Business Information Systems 100 School of Information Systems Curtin University 23/7/12 • v4.0 Student and Workshop Details | | | |Information |Enter Your Details | |Student Name: |Thet Khant Oo | |Student Number: |16187025 | | | | |Assessment Item: |IS Description Assignment | |Institution / Location: |Curtin Singapore/Singapore | | | | |Workshop Leader Name: ...

Words: 1767 - Pages: 8

Free Essay

Use Case Atm

...ase CIS210: Systems Analysis & Design Week 6/Assignment 2: ATM Use Case November 15, 2015 The use case in this narrative describes the process and flow of data when a bank customer uses their debit or credit card when withdrawing funds from their account. The use case actors in this scenario are the bank itself and the customer. As a pre-verified condition, the following has already been introduced or pre-existing already within the bank location: a network connection within the bank and to the ATM, an ATM on-site and cash available for withdrawals from the ATM. * In this use case, the ATM withdrawal is consistent with that of data flow and customer selected options, similar to the process of a flow chart. This particular use case scenario, the following events are completed to withdraw funds from an ATM account: (Step 1) The use case begins when a customer inserts their debit/credit card into the ATM. (Step 2) After use case is initialized, the ATM network must validate the customer by requesting for card PIN. (Step 3) Various options are presented for the customer including balance, transfer, withdrawal, fast cash, etc. As part of this use case scenario, the customer wants a withdrawal transaction from the ATM. (Step 4) Customer selects “Withdrawal” from the available accounts shown on ATM display. (Step 7) ATM displays the amount a customer may withdraw with pre-determined amounts ($10, $20, $30, etc.) or “Other” option for customer to request a specific......

Words: 1393 - Pages: 6

Premium Essay

Banking

...The article presents a study which aims to analyze the role of information technology (IT) in the Indian banking industry. Indian banks are investing heavily in the technologies such as automated teller machine (ATMs), net banking, mobile banking, tele -banking, credit cards, debit cards, smart cards, call centers, CRM, data warehousing etc. It is essential to evaluate the impact of information technology on the performance of Indian banks in terms of extended value added services and customer satisfaction thereby. Foreign banks and Private sector banks which took more IT initiative, were found to be more efficient and more competent force than public sector banks in India. Based on the article, technological innovations have enabled the industry to open up efficient delivery channels. It is said that IT has helped the banking industry to deal with the challenges the new economy poses. The study examines the views of banking customers on the implementation of IT in banks. According to the author, private and foreign banks use more IT-related banking services than public sector banks. Keywords and Abbreviations: Awareness level, Banking sector, Customer Satisfaction, ITeS, Security ATM – Automated Teller Machines / Any Time Money CBS – Core Banking Solution IAM – Investment and Assets Management CRM – Customer Relationship Management GRC – Governance Risk and Compliance IDRBT - Institute for Development and Research in Banking......

Words: 318 - Pages: 2

Premium Essay

Electronic Banking

...CONTENTS S.No. Title 1 Introduction 1.1 project background 1.2 Problem statement 1.3 Project objectives 2 Project Deliverables 2.1 Introduction project management and 2.2 planning 2.3 Analysis 2.4 Design 2.5 Implementation 2.6 2.7 3 Testing Evaluation Research 3.1 Research on strategy 3.2 Research on similar project 3.3 Research on methodologies Research on Development 3.4 tools 4 References Page Number 1 1 3 3 3 3 4 5 5 6 7 8 8 8 8 9 12 14 1 THE WORKING OF ATM Chapter 1: Introduction 1.1 project background Automated teller Goods (Automatic teller equipment) will often be a growing number of utilized these days as a possible easy and simple, hassle-free assortment with regards to guide Tellers. However, there may be present research upwards with regards to quite a few apparent many different numerous insecurities by way of ATMs, their own features and the way they may be successful. This kind of forms identifies what sort of financial institution works usually in addition to signifies specific issues regarding security through employing these kinds of Cash machine gadgets. Evaluation signifies that existing Bank techniques appear to offer we “security through obscurity” instead of the a lot encouraged “open, specialist review” strategy. This may at risk of become due to Financial institution businesses never improving their unique executive so that we can preserve computability along with ATM machine vendors. Work with a considerably guarded style concerning financial...

Words: 5025 - Pages: 21

Free Essay

Cis210Week4Assignment2Usecases

...Week 4 Assignment 2: Use Cases CIS 210: Systems Analysis and Development November 3, 2013 A use case with typical and alternate courses that documents the event of a bank customer withdrawing money from an ATM. In this particular use-case scenario a system analysis will be identified when a bank customer interacts with an ATM to withdraw money. Typical and alternate courses will be identified. A use-case diagram will be used as a tool to provide clarification of the necessary components or processes including hardware, system software, process and human interaction to layout or plan and identify the various components necessary to produce the desired session outcome. Rouse (2007) describes the use-case methodology; “A use case is a methodology used in system analysis to identify, clarify, and organize system requirements. The use case is made up of a set of possible sequences of interactions between systems and users in a particular environment and related to a particular goal. It consists of a group of elements (for example, classes and interfaces) that can be used together in a way that will have an effect larger than the sum of the separate elements combined. The use case should contain all system activities that have significance to the users. A use case can be thought of as a collection of possible scenarios related to a particular goal, indeed, the use case and goal are sometimes considered to be synonymous.” In this...

Words: 1164 - Pages: 5

Free Essay

Money & Banking

...mid to late 1980s that ATMs became part of mainstream banking” (Bellis). Although we can see that it is not clear on who invented the ATM, I think they all played an important role in developing what we have in today’s world. Don Wetzel was the most recent with installing one of the first ATMs in American and him and two other men invented what we know as today as the ATM card. The ATM made its first showcase on the outside at the Rockville Center, New York Chemical Bank. Also, another interesting fact I learned about this first ATM was that it only gave you cash it did not tell you your balance or let you transfer funds like we can at today’s ATM. “The ATM we know today was later installed and invented in 1971 and was called the total teller” (Bellis). During this era not every customer could have the right to an ATM card, banks would only let credit card holders have access to them. Also, the customer had to have a clean bank record. Very different from the access we now have to an ATM. Drive-Thru ATMs and More With businesses always looking for new ways to improve and making things easier for consumers so they can save more time, this is when drive-thru ATMs were the next growing invention. With fast food offering drive-thru and movies offering drive-ins the...

Words: 2669 - Pages: 11