Date: 22/08/13
Lecture: 3
In our last class we learned about communication process, its purpose, and its most important features. In this session we learned about different communication process and the communication process model.
Communication process can be divided into two different types, verbal and non-verbal. Verbal communication is an act of conveying messages, ideas, or feelings through our word. This type of communication is the main way of communicating face-to-face. Nonverbal communication: is usually understood as the process of communication through sending and receiving wordless messages. Such messages can be communicated through gesture; body language or posture; facial expression and eye contact. After learning about non-verbal communication process, I found out that it has huge importance in our lives. Sometimes non-verbal messages depicts messages which have greater importance than verbal messages. That’s why we need to be careful about this.
Then we learned about four basic communication skills: Reading, Writing, Speaking, and Listening. Among these four skills listening is very important. Other three skills we have learned systematically in our lives. But we have never learned about listening in a formal manner. As a nation we lack mutual respect for one another. That is why our listening skills are not that much developed.
Before participating this class I always thought that listening and hearing are same things. But later on I learned that these two things are completely different. Hearing is a physical process. But listening is a psychological process which involves inferring subliminal messages from the surroundings. Listening is very important in our lives because by doing this we can find out about audiences mind settings before initiating a communication.
In later class session we were introduced with the communication process