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Purpose of the Team Operating Agreement (TOA)
[Describe the purpose of the document. Depending on the nature of the project or culture of the company, other sections may be added to the document.]
Sample text:
This TOA serves as the guidelines and ground rules to help the project team work most productively together over the course of the project. The TOA is a living document and may be updated as the need arises throughout the project. Any updates will be discussed with and ratified by the project team members.
Team Communications
[Describe how project team members will communicate with each other. Include where project documents will be stored and how they may be accessed, how and when meeting agendas and minutes will be distributed, and how confidential information will be handled.]
Sample text:
§ The project’s SharePoint site will house the most up-to-date version of project documents. All team members will be given access.
§ Meeting agendas will be e-mailed to project team members at least 24 hours prior to meetings. Meeting minutes will be posted to the project SharePoint site within 48 hours after meetings.
§ Team members will appreciate the sensitive nature of information discussed during this project and will share with care. Where applicable, documents will include a footer indicating that information is confidential.
§ “Sidebar” conversations between team members during team meetings will not be allowed.
§ All communication will be open and courteous. No “overtalking” or interrupting.
§ Team members will keep each other informed.
Decision Making
[Describe how project team members will make decisions. Everyone must agree on how decisions will be made to ensure that everyone can live with the decisions made and to ensure that the project can move forward. Include guidelines for voting on decisions, how

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