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The Communication Imperative

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The Communication Imperative

Project managers must create an environment in which team members understand that communication is part of their job description. They should be comfortable sharing bad as well as good news, and encouraged to offer solutions. It all starts with upholding your end of the bargain. You know the old saying: the three most important factors in buying or selling real estate are “location, location, location.” The key to project management success is communication, communication and communication. A project brings together all the resources of the project team. For the project to succeed, the team members must deliver on their pieces of the project. However, you cannot assume that team members will deliver what was assigned to them or that they will deliver within the allotted timeframe. Goals, expectations and needs must be communicated, from beginning to finish. If you do not create an environment in which people collaborate and communicate, two aspects of the project will suffer. First, you will not get peak performance from the project team. You need the project team’s expertise when defining and refining the project, the project tasks, timeframe and risks. By creating a communicative environment, you encourage people to do their best work. They will be more apt to bring their expertise to the endeavor and deliver on their promises. Second, by not creating the right environment, you can affect the implementation of the project tasks. There will be a sequential order to the tasks with dependencies in which one team member cannot start a task until others have finished theirs. When people don’t deliver on time, they affect the entire schedule and impact project delivery. And when there are resources or groups that are only available in a certain window, the entire project could be at risk. In the ideal project management

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