...SA MP LE HOW-TO BOOKS H OW-TO BOOKS You Can’t Do It All: Effective Delegation for Supervisors Jeanne Baer H OW-TO BOOKS H OW-TO 1 This preview version of our product is protected by copyright law. Copying or distribution of this file is prohibited. SA MP LE You Can’t Do It All: Effective Delegation for Supervisors By Jeanne Baer Coastal Training Technologies Corp. 500 Studio Drive Virginia Beach, VA 23452 You Can’t Do It All: Effective Delegation for Supervisors Jeanne Baer Copyright© 1999 by Coastal Training Technologies Corp. SA MP LE All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that neither the author nor the publisher is engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional should be sought. Credits: Coastal Training Technologies Corp.: Art Bauer Todd McDonald Editor in Chief: Karen Massetti Miller Designer: Scott Rhone Cover Design and Illustration: Kevin Zdenek Coastal Training Technologies Corp. 500 Studio Drive Virginia Beach...
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...of yourself and the situations you are involved in. It makes you fearful of challenges, unable to stand up for what you believe, and with no courage to admit your limitations (Berger, 2005). Last but not lease is lack of humor. A sense of humor goes a long way in leadership. Lack of humor can be an image of negative work place, hampering friendship in an organization. To achieve the positive attributes such as communication, delegation, commitment and creativity, I would be proactive in creating the platform of discussion and regular meetings. There should be a clear mission statement, official and un-official get together parties and work retreats can be organized to encourage communication. Communication is an important key to a leader’s success. To grow as a leader and a manager, you have to learn to be an effective communicator. For the success of your organization you and your team have to know the art of communication together, so that, new levels of leadership excellence can be reached (Froschheiser L., no...
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...Essay Introduction This essay will give insight into the author’s point of view on several facets of nursing today. The information provided will speak to lessons learned in the Everest College Nursing program. Topics covered shall consist of a reflection of the personal nursing philosophy, impact and concepts of the Nursing Code of Ethics and how it applies to Nursing as a profession, the concept of patient centered care, use of technology in documentation, and the leadership aspects that are considered as a new graduate. Leadership aspects entail team leading, delegation, and role transition from graduate to RN. This is the point of view of the author and information given here will be both objective and subjective. Nursing Philosophy In a previous paper written, the reflection of this student’s own nursing philosophy seemed to coincide with that of Florence Nightingale as well as Dorothy Orem. Orem’s school of thought leans toward the nurse having a large hand in aiding a patient to achieve total self-sustainability. Dorothy Orem’s theory is actually three separate theories that work synergistically. These theories are the theory of self-care, theory of self-care deficit, and the theory of Nursing systems. This works well for a patient, when achieved, due to the self-care aspect. Someone whom is actively involved in their own progress displays an inherent will to do well by oneself. This promotes compliance which can be a large barrier in healthcare. Education is an extremely...
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...exceptional guest experience by consistently fulfilling our Expect More. Pay Less. ® brand promise,” reflects the internal and external factors that affect the four functions of management, the impact of other factors on these functions, and delegation through management (Target Brands, Inc, 2012). Target is an organization that believes in embracing diversity, giving back to the community, and incorporating its positive morals, values, and ethics into its business, and these principles apply to the four functions of management within the organization- planning, organizing, leading, and controlling (Bateman & Snell, 2009, Chapter 4). Target uses these functions to determine which goals are accomplished and how the available resources strive to achieve these goals (Bateman & Snell, 2009, Chapter 4). The main internal and external factors that influence these functions of management at Target are human resources, marketing, operations, stakeholders, technologies, and industry, respectfully (Bateman & Snell, 2009, Chapter 4). In addition, globalization, technology, innovation, diversity, and ethics each affect the four functions of management in their own unique way, thus affecting the whole organization. Using the tool of delegation, managers can influence the efficiency, productivity, success, the four functions of management, and a variety of influencing...
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...Motivation and Empowerment Paper Trina Dorsey, Latoya Jenkins, Mercheryl Moore, Sharlanda Smith-Lazard & Burnell Thompson CJA474 September 25, 2015 Laura Gremillion, Facilitator Introduction In the world of criminal justice organizations motivation and empowerment are of importance. In any organization, to be successful, motivation and empowerment from the employees are crucial. In policing, instead of being fearful with the thought of doing something wrong, there are officers who are achievement-oriented and who expend maximum effort when he or she is in the field (Gui, 2012). Both motivation and empowerment are of great importance in relation to the success on the philosophies, which involve problem solving techniques, COMPSTAT, and community policing. All personnel of a criminal justice organization are expected to take ownership of his or her assigned areas and activities while being more proactive in his or her duties. Everything in the world of criminal justice involves strong communication skills, and communication brings motivation and empowerment to others of the organization (Terrill, 2014). Compare motivation and empowerment The meaning of motivation and empowerment are somewhat similar but also very different. These terms have several different meanings. Motivation is a noun and a behavioral description of stimulation, enthusiasm, ambition, or inspiration. According to The Free Dictionary (2014), motivation...
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...most of the projects from start to end. As the firm expands she realizes that the work needs to be delegated so that it may not be totally dependent kind of a situation. There are two thoughts in this case, one is top executives need to stay close to the core of the business and another is outsourcing and delegating as much as you can so that executives can focus their attention towards most important decision making and control aspects. Facts: 1) Samantha kept a tight rein on her business. 2) A hairstyling chain wants a new marketing and promotion strategy. 3) Should Samantha delegate or handle as usual? 4) As the firm is growing she would not be capable of handling many aspects. Analyzing: Delegation in general means giving responsibilities to co-workers. Samantha’s firm grew to extent where she has to delegate certain actions to her employees. The delegation should be appropriate for the success. The employee to whom the responsibility is given should be motivated. There is indeed a risk if the employee is not capable. It is important that Samantha herself identifies the importance and criticality of the project. If the project is important than she should take responsibility. Moreover Samantha should be aware of her capability. She can involve the employees in the delegation process so that the task can be understood. She may control the overall project by participating in the critical work but the participation should be in the way to advise and help the...
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...Recognizing the Need For, Impacts and Benefits of Effective Delegation in the Work Place CASSANDRA C. SMITH Graduate Research Thesis Lawrence Technological University Southfield, Michigan Dr. Thomas Marx Senior Service College Fellowship (SSCF) 2011-2012 Midwest Region Published by Defense Acquisition University 28 Mar 2012 Submitted to Lawrence Technological University (LTU) College of Management in partial fulfillment of the degree of Masters of Science in Global Leadership and Management Submitted to Defense Acquisition University (DAU) Midwest Region in partial fulfillment of the requirement of the Senior Service College Fellowship (SSCF) Program UNCLASSIFIED: Distribution Statement A Approved for public release Report Documentation Page Form Approved OMB No. 0704-0188 Public reporting burden for the collection of information is estimated to average 1 hour per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to Washington Headquarters Services, Directorate for Information Operations and Reports, 1215 Jefferson Davis Highway, Suite 1204, Arlington VA 22202-4302. Respondents should be aware that notwithstanding any other provision of law, no person shall be subject to a penalty for...
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...Module Code: PM025 Class/Group: Section 3 Module Title: Contemporary Organizational Behaviour Assignment Title: Final Essay Assignment Title: Communication in the Workplace Tutor Name: Eileen McCorriston Student ID Number: 2110943 Date of Submission: April 10th, 2014 Communication is the process which connects discontinuous parts of the world to one and others (Littlejohn and Foss, 2011:4). Apart from the general definition, it also can be narrowly defined as the ways of sending messages by telephones, telegraphs, etc (ibid). The communication is a crucial part for organizations. Hirsch and Shaukat (2008:12) demonstrate that it is easier to work cooperatively when the real time communications are transmitted by organizations. Communication in organization is the process of sending and receiving all the messages from the organization through both formal and informal ways (Widhiastuti, 2012:185). Communication plays an important role in relationships (Sultana et al, 2012:2). It will become a severely problem between employers and employees when barriers occur in the communication in organizations (ibid). Unclear communication can cause not only error in work and missing the task deadline, but also many other issues such as poor job performance. In order to ensure effectiveness of communication, identifying the barriers among communication is important (ibid). The relationship between an organization and its stakeholders can be strengthened by effective communication (Sultana...
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...Communication Case Study There are several different communication methods during the delegation process. After analyzing three scenarios, this paper will illustrate the passive, assertive, aggressive, and passive-aggressive techniques. Scenario 1 The nurse in the scenario is displaying a very aggressive attitude. The assistant becomes quiet and has some passive-aggressive ideas for retaliation. While being a charge nurse, I had to delegate a task to radiology technologists. They became very defensive and questioned the authority. At this point, I became aggressive, and stopped all communication. If I could do it again, I should have remained calm and explained the reasoning behind the tasks. I could have kept a firm and confident tone with being aggressive. Scenario 2 The nurse is following up on tasks delegated to the volunteer. Avoiding confrontation, the nurse takes a nonassertive stance and finishes the tasks herself. Early in my career as an emergency room nurse, I would take a nonassertive approach to dealing with difficult seasoned techs. It was very exhausting, and it seemed the techs would take advantage of it. The thought of an encounter with techs led to the nonassertive behavior. I would always feel so overworked when working with the techs. The nurse manager finally gave some advice for ways to improve assertiveness. She also supported me during staff meetings. Scenario 3 The surgical tech told her boss that she would not scrub any orthopedic...
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...Study Material For M.B.A. Based on Latest Syllabus of MBA prescribed By Maharshi Dayanand University, Rohtak (DDE) 1st Semester (Part-1) By : Expert Faculties Publications SCF-181, HUDA Complex, Near New Telephone Exchange, Rohtak (Haryana) footer Publications SCF-181, HUDA Complex, Near New Telephone Exchange, Rohtak (Haryana) © Reserved No Part of this book can be reproduced, stored in or introduced into a retrieval system or transmitted in any form, or by any means (Electronic, mechanical, photocopying, recording or otherwise), without the prior written permission of the publisher of this book. All possible efforts have been made in the prepration of this book yet for any kind of errors and omissions, the publisher is responsible. In case of any dispute it will be subjected to Rohtak Jurisdiction Only. Price : Rs. 400.00 Published By : ZAD Publications, Rohtak footer “The Zad stars & their family are shining stars on the earth, being blessed by the stars in the sky to celebrate the spirit of success” as I am writing this success story, there is no substitute of hard-work, punctuality and disciplined efforts. It is relatively easy to achieve success, but difficult to maintain it. The best way to achieve the success is to do the ordinary things with extra ordinary enthusiasm. Because of our quality work and the sense of commitment to do something different, the institute is enhancing its number of branches...
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...Principles and Practices Of Management PART - A Q1. “Management is a combination of Arts, Science & Profession” Explain fully. Ans. Before writing a write up on “Management is a combination of Arts, Science & Profession” I would like to write something about the management. Management Management is to create a team which accomplishes pre-determined goals with more efficiently in a prescribed time period as planned/decided. Management actually is planning, organizing, directing, controlling & coordinating supported by leadership, communication, motivation and morale. Now I would like to start Management as Art and afterwards I will write about management as science and profession in detail. Management as an Art 1. It requires conceptual, technical, human relationship & decision-making skills. a) Conceptual Skills: Ability to see the “big picture” to recognize significant elements & to understand relationship among the elements. b) Technical Skills: Is knowledge of & proficiency in activities involving methods, procedures & pressures e.g., Mechanic works with tools & Superior show knows how to use these tools to teach them. c) Human Relations: is ability to work with people; it is a cooperative effort; teamwork; create an environment where people feel secure & free to express their opinions. d) Decision: Ability to solve problems in ways that will benefit the enterprise. 2. It requires knowledge: Learning & acquiring...
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...Table of Contents Levels of Decision Making 2 Role of Office Manager 3 Financial Planning and Budgetary Control 4 Effective Delegation 5 Leadership Models 6 Bibliography 7 Levels of Decision making Strategic and operational decisions differ in structure, time scale and risk. They also differ in the way they relate to objectives, strategic is in the way of forming the objectives, whereas operational offers the way of achieving the objectives. Strategic Strategic decisions are made by top management; they normally take into consideration the organisations long term goals and tend to cover a larger time scale (5years or more). Strategic decisions cover a broader area and are not very specific in details. They are a higher risk, mainly in relation to the financial side. In short, it is deciding upon the courses of action the organisation should follow to achieve its goals. Classic Interiors could make a strategic decision to invest in more staff, specifically qualified interior designers; as the products they organisation offers mainly requires face to face services sometimes for long periods of time. The popularity of the organisation is increasing at a high rate and if they cannot continue to meet the demand rate of their clients the company will not be fully benefiting from the financial gain. This is a high risk decision as it will involve investing money and time into the right recruitment and training process, then continuous outgoing money for new salaries...
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... The difference is that the Associate Degree Nurse program is only two years, after prerequisites are completed. The program usually turns out to be about three to three and a half years of school. We can thank Dr. Mildred Montag for this program. Dr. Montag had described how a two-year associate degree nurse could prepare registered nurses and have them out in the work force quicker (Scheckel PhD, n.d.). Her thoughts were that these programs would be able to produce nurses with enough skill and nursing judgment to be able to provide care to patients in less time. It is said that the Associate degree program focuses more on the skills and nursing theory (Creasia & Friberg, 2011). Baccalaureate degree nurses are still RN’s. The difference is that these nurses are in the program for four years. The first two years are usually focused on general education at the college level while focusing on the critical thinking skills by strengthening and expanding them. Baccalaureate nurses are taught more about evidence-based practice, critical thinking skills, delegation, leadership and accountability, to name a few. The nursing profession must produce leaders from the bedside to the boardroom and that is what obtaining your BSN is training you for. Higher...
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...Importance of Delegation from Manager and Subordinate’s Perspective Index Topic Page Number 1. Introduction 4 2. Topic: 5 3. Theory Related to Research: 5 4. Research question 7 5. Literature Review: 8 5.1. Introduction: 8 5.2. Effectiveness of Delegation: 8 5.3. Background of Delegation: 9 5.3.1. Significant freedom to decide how the goal will be achieved 10 5.3.2. Being an available resource to assist in achieving the goals: 10 5.3.3. Assessing quality of the effort and achievement of goals 11 5.4. Delegation Process: 11 5.5. Critical Analysis of Work Delegation: 11 5.6. Unsuccessful Work Delegation: Reasons: 17 6. Research Methodology: 19 6.1. Sampling Technique 19 6.2. Selection of the Participants 19 6.3. Data Collection: 20 6.4. Data Analysis 20 6.5 Significance of the research: 21 6.6. Research Hypothesis: 21 7. Findings and Analysis: 23 7.1. Analysis of the Questioner (Close ended), of Work Delegators: 23 7.2. Analysis of the Questioner (Close ended)...
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...Defining Management Management is the act of getting people together to accomplish desired goals and objectives using available resources efficiently and effectively. Key Points · Management comprises planning, organizing, staffing, leading or directing, and controlling an organization (a group of one or more people or entities) or effort for the purpose of accomplishing a goal. · In for-profit work, the primary function of management is the satisfaction of a range of stakeholders. · In the public sector of countries constituted as representative democracies, voters elect politicians to public office, who then hire managers and administrators. · Since organizations can be viewed as systems, management can also be defined as human action, including design, to facilitate the production of useful outcomes from a system. Overview Management in all business and organizational activities is the act of getting people together to accomplish desired goals and objectives using available resources efficiently and effectively. Management comprises planning, organizing, staffing, leading or directing, and controlling an organization (a group of one or more people or entities) or effort for the purpose of accomplishing a goal. Resourcing encompasses the deployment and manipulation of human resources, financial resources, technological resources, and natural resources. Since organizations can be viewed as systems, management can also be defined as human action, including design,...
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