...Explore the Devil’s Den The Devil’s Den Convenience store, located in the lower level of the HUB, is one of the most visited places on campus; it provides students with a wide variety of merchandise including snacks, food, daily necessities and postcards. Operates seven days a week until midnight, the convenience store has been serving faculty, staff and students diligently at all times. Though it is such a popular place, there are stories that faculty and students may never heard of. Mike Medvid, the supervisor of the Devil’s Den, told us some information that may help us to further understand the convenience store that plays an important part in each dickinsonian’s life. “Originally, there was a small section within the bookstore which carried snacks and other convenience items that were only available during the bookstore hours” said by Mike Medvid when asked about the history of the Devil’s Den. “We then decided to open a special area to extend the opening hours until midnight and to enlarge the selection of the commodities with regard to better serve the students and faculties.” In accordance with this philosophy, the Devil’s Den convenience store had officially marked its opening in the fall of 1993....
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...Case :19 Dilemma at Devil’s Den MGT 285 5-15-2015 Jesus Gomez 1. What problems has Susan identified with the night shift operations of the Devil’s Den? How well does the management team perform such strategy execution processes as competency building, shaping the culture, instituting policies and procedures, establishing control system, developing reward and discipline systems, and exhibiting ethical leadership? Susan identified several problems. The employees from the snack bar are taking advantage of the poorly managed snack bar. Employees are allowing their friends to take free food and employees themselves are taking large amounts when they leave their shift. The storage room is unlocked at all times and all employees have free access to the food. Customers seem to know what’s going on that sometimes they even take freebies from the snack bar. Student Managers are not responsible during their shifts. Even the theft of the money in the register didn’t seem to be a threat of a job loss to the employees. The night shift never does nothing, so the morning shift is obligated to do all the right closing duties in the morning. That is very unfair to them. The mangers are very easy with the employees and they don’t even pay attention on what’s going on during the shift. The management strategy execution is very poorly structured. They have failed to make a team with a strong experienced background and with basic technical skills. Because of low wages, personnel that...
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...What is Susan's dilemma? Susan is faced with the dilemma of say something now and get fired (ie: accomplish little but do what's right) or put up with what is happening in an effort to change it when you are in a position of power. Susan's risk evaluation based on priorities - provides justification for her actions Risk of being ostracized and/or losing her job | ------------------------------------------------------------ | Risk of allowing people to continue stealing and becoming part of the problem She has to stand by while no one does anything to correct the problem that she knows is wrong. As a result, of poor management she is left with a decision to make. While her intentions are good she is not sure what is the most effective route to take to accomplishing her goals while still keeping the position. There is an element of self interest in this case, as with many ethical dilemmas. Susan could approach the co-workers and demand that they stop, this would turn the group against her and eventually be forced from her position. Alternatively, she could wait until she becomes a manager to change the actions but that would require her to "allow" the activity to continue. This creates a significant dilemma because she must sacrifice personal gain for her employer. She attempts to rationalize "allowing" the action as the best route to changing it. This also provides her with a stable job and the justification sheds light on how she weights her priorities...
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...Case Report On Dilemma at Devil’s Den Submitted to Dr. S Khan Submitted by : Group - 5 Aayush Shrivastava (2011005) Adarsh Kamath (2011012) Aditya Vikram (2011019) Akshay Shukla (2011026) Anchal Jain (2011033) Anshul Garg (2011040) Ashish Singh (2011047) INTRODUCTION Susan a business student at Mt Eagle College is working part time inside her campus snack bar ‘THE DEVIL’S DEN’ which is managed by contract with an external company COLLEGE FOOD SERVICE (CFS) Student employees involved are those who worked at night shifts and on the weekends. They are students at the college and are under supervision of another student, who held the position of manager. There was approx 30 student employees and 6 student mangers employed by CFS to supervise the DEN. During the day time CFS employed full time managers (non students). Student managers are previous employees chosen by other student managers and they received no formal training or written rules beyond what they had already learned working there. After working for a semester Susan became upset with some of happenings i.e. many employees were allowing their friends to take free food, employees themselves were also taking food in large quantities when leaving their shifts (against the policies). Employees and customers were taking advantage of situation whereby they could steal food almost whenever they wanted. Reasons behind these problems were employee’s wages were low...
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...Dilemma at Devils Den Allan R Cohen Abstract This paper explores the case study Dilemma at Devils Den, which was created by Allan R. Cohen from Babson College (2004), and focuses on a fictional student named Susan and an experience with a few problems that she has at her college’s campus snack bar, the Devil’s Den. This paper aims to discuss Susan’s problems that she has identified with the night operations at the Devil’s Den, and whether or not the night shift managerial team performs strategy execution processes adequately. Introduction Susan identifies that the main problem mainly has to do with the night shift operations at the Devil’s Den. She points out that she had been noticing the fact that many of the employees at the snack bar were simply allowing their friends to take snacks without having to pay for them at all. Susan also points out those employees were also taking the snacks for free themselves. While ordinarily this is not a problem, the employees are only allowed to take snacks when they are on duty, and it has become a common situation where the employees simply leave with food. According to Susan, it has gotten so bad that employees will take food in front of the customers, who then think it would be okay to take food without paying as well, leading to this becoming a problem as well. Another problem that Susan identifies is the fact that the employees were not doing anything to stop or challenge the customers from taking the snacks from the Den. Susan believes...
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...Describe the Culture at Devils Den? The Culture at Devils Den is that of a laissez-faire attitude where things are done in an uncontrolled manner. There are rules and regulations but these rules are not applied by managers. Employees demonstrate and practice unethical behaviors and go unpunished. Employees who are students steal food and give to their friends. Some even take home food which is a practice that is against the rules. The managers at the Den either do not care or are afraid to enforce rules and regulations. Identify and discuss the drivers of unethical behavior at the Devil’s Den. The drivers of unethical behavior at the Devil’s Den are the lack of proper control by the management of College Food Services (CFS) which is a contract company that runs the restaurant business at the school. Because of laxity in management, employees get away with unethical behaviors and this only go to embolden them to keep on doing things they know is not allowed such as accessing the unlocked storage door to retrieve food for their own personal gains and self-interests. The managers do not want to take action because they feel this would deter the student employees from working for CFS. The contract company only pays a little over the minimum wage level. The pressure to entice employees to CFS makes management to look the other way when employees practice unethical behaviors. This is evidenced when an employee was caught pocketing money from the register and...
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...Susan works part time at Devil’s Dan, a snack bar at her university. Her dilemma is that she does not know how to deal with the problems she has encountered at her job with the nigh shift operations. She is undecided whether she should do something or not. On one hand she can loose her job and jeopardize her future goals in becoming a student manager, in the other hand she can keep quiet and allow his coworkers continuing stealing from the snack bar. Her coworkers are dishonest; students are allow to get food while they are working but they are taking large amount of food when there shifts are over, which is not allowed, and they are also allowing their friends to do the same. Her job has a poor management team, managers do not do a good training, they are inexperience and do not pay attention of what is happening in the snack bar. There is lacks of rules and discipline, employee do what they want and management does not supervise them well. Management team has the responsibility of guide the employees and if there is a problem they are in charge of solving that problem and keep the company going. Since there is a weak management team, employees are not scared of loosing their job and they continue working in the same unethical behavior. There is a culture of indifference, if employees get caught management does not do anything, students managers allow their friends to take free food, and employee take money from cash register. Those actions are not a threat for them since...
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...Corinne Roels November 6, 2009 English 105 9:40 Zillmer Essay 3 Final Draft A Picture is Worth a Thousand Words: Documenting the Civil War through Pictures The American Civil War of 1861 is one of the most revolutionary events that the United States has experienced in its young history. The eleven states of the south declared their secession from the United States in response to Abraham Lincoln’s campaign against the expansion of slavery into the northern states where the importation of slaves was considered illegal. Confederate forces instigated war against the north by attacking a United States military installation at Fort Sumter, South Carolina in retaliation to the law against the importation of slaves. Considered the deadliest war in American history, 620,000 soldiers were left dead among a plethora of undocumented civilian casualties. There to document the casualties of war was Mathew Brady, a name basically synonymous with Civil War photography, and his well-known accomplices Timothy O’Sullivan, Alexander Gardner, and Egbert Guy Fox (Wert). Altogether, these photographers can be accredited with documenting the entire war from beginning to end. Their collection of photographs comprises the majority of the overall for contributing to the majority of our collection of photographs from the Civil War, as well as the majority of the known photographs of the war (Trachtenberg). Some of the earliest forms of photography appeared in the 1830s, just a handful...
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...4th United States Artillery, Battery K, brought 134 men and six 12-Pounders to the field under Lieutenant Francis Seely. The 5th United States Artillery, Battery I, had Four 3 inch Rifles commanded by Lieutenant Malbone F. Watson commanding. Five more batteries were involved in the battles of devil’s den and the peach orchard consist of the following, Battery C 4th United States Artillery provided Six 12 pounders and the commander was Lieutenant Evan Thomas commanding. Battery C, 5th United States Artillery provided Six 12 Pounders and the commander was Lieutenant Gulian V. Weir commanding. 3rd United States Artillery, Batteries F and K Consolidated, the battery brought 145 men and six 12 Pounders to the field under Lieutenant John C. Trunbull. 1st New York Light Artillery Battery G, the battery was by Captain Nelson Ames. It brought 132 men to the field serving six 12-pounder Napoleons, and lost seven wounded. Battery G was part of the Artillery Reserve - 4th Volunteer Brigade. Lastly Battery C, 1st Massachusetts Artillery was involved...
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...The continent of Australia is home to some of the most rare and special wildlife in the whole world. Although some may think life in the harsh Australian outback is impossible, it thrives there. The uniqueness of Australian animals such as the kangaroo, koala, wombat, cassowary, dingo, kookaburra, platypus, Tasmanian devil wallaby and the echidna, make Australia a truly special place. Each of these animals has its own unique way of surviving and thriving. The Kangaroo is the most well known of these animals, and is the national animal of Australia. This marsupial got its name when the English settlers asked the aboriginals what the “jumping animal” was, and they answered, “kangaroo”, which means, “I don’t understand your question.” The kangaroo is a marsupial, which means that after a baby is born it spends several months in its mothers pouch developing more fully, since it is only one inch long when it is born. A baby kangaroo is called a joey, like all other baby marsupials. After about eight months in their mothers pouch, joeys climb out and start grazing by their mom’s side. These young kangaroos will only occasionally climb back into their mother’s pouches. Kangaroos graze like cows or horses on grasses, leaves and other small bushes and shrubs. They typically stay in small groups, but are sometimes seen in large groups called mobs. Down under, the adult males are called boomers, and the adult females are known as flyers. In its lifetime a kangaroo will...
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...DETAILED DESCRIPTION HABITAT The unique Tasmanian devils were once abundant throughout Australia. They are now isolated in Tasmania only, hence their given name, the Tasmanian devil. Fossils found in Western Australia dated back to 2000 years but the precise explanation as to the disappearance of them inhabiting the mainland is suggested to be the introduction of the dingo. (National Geographic’s-Tasmanian Devil) The small and vulnerable size of the Tasmanian devil perhaps predicts his habitat of forests and dens foliage giving him ample coverage and protection. During the day the devil is hidden away in dens, caves or hollow logs. TASMANIAN DEVIL GEOGRAPHY ASSIGNMENT YEAR 8 SIENNA OTTO 2014 PHYSICAL DESCRIPTION These creatures might only be the size of small dog (up to 75 centimetres) but they have a life saving feature and that’s their all mighty tenacious jaw. The devils huge head holds the most powerful, bone crushing jaws on earth. The force comes from an impressive upper body design of a head disproportionally larger than the rest of its torso. Their powerful mouth compensates for their vulnerable small body size. However, the structure of the devils legs shows them having long front legs but shorter rear legs giving them the ability to reach up to speeds of 25 kilometre an hour (Parks and Wildlife Service- Tasmanian devil- Frequently Asked Questions). Its course, thin, black fur along with its stocky build resembles ones of a baby bear and they often...
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...Precocious Autobiography” and Burton Raffel’s translation of Beowulf, Red, a Russian bully who rules the streets of his neighborhood, and Grendel, a terrifying monster who can never be loved by God, are two bullies who, though they are worlds apart, share many of the same characteristics. Like red, Grendel enjoys petrifying his victims with his intimidating presence. Red has an advantage over the other boys because he is much bigger than them. “Red could stop any boy and say impressively the one word “money”(490). He appears to be unbreakable with his strong build, but the reader should know that just like any other bully, red is a coward deep down. Grendel’s appearance would send chills through pretty much anyone’s spine since he is the Devil’s child. Grendel is described as a “powerful monster, living down in the darkness” (ii 1-2). Even though he is a demon, he’s still capable of being a coward. He insists on feeding on the lives of innocent people who stand no chance against him. If that isn’t pure cowardice, I don’t know what is. However, Grendel works alone while Red works with his “lieutenants.” Red needs the assistance of other boys so that he may look much tougher than he actually is. “Two or three lieutenants, in peaked caps back to front like Red’s, trotted at his heels”(490). The reader should automatically know that this is the first sign of normal kid who is just putting on a show. All he wants is control over the neighborhood and this is his way of getting it. Grendel...
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...Beowulf: What Makes Him a Human In Beowulf, the hero Beowulf possesses great strength, which gives him the ability to defeat vicious monsters throughout the story. His strength is not compared with any man, but only with the monsters he faces in battle. Although he possesses a seemingly un-human-like strength, Beowulf is separated from the monstrous by his caring, honorable nature, his ability to think rationally in every battle he enters, and the fact that God is on his side. Beowulf’s caring nature for his people and everyone around him are crucial aspects of his personality when it comes down to whether he is a monster or not. Although Beowulf can be looked at as arrogant and boastful, his honor and love for his people is undeniable. In passage 1 included in this essay (2177-83), Beowulf is described as a man who acts with valor: “Thus Beowulf bore himself with valour; / he was formidable in battle yet behaved with honour.” (2177-78). These lines show that Beowulf is an honorable man in the eyes of many, and that he is highly respected especially in terms of battle etiquette. He never takes advantage of the power he possesses, and he will never enter battle with a man who is drunk because it would be an unfair battle: “and took no advantage; never cut down / a comrade who was drunk, kept his temper…” (2179-80) This shows the aspects of Beowulf’s character that men highly respect because he would rather fight a man who is fully capable of fighting, not one who is at a...
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...The Three Battles of Beowulf’s The three battles in the Epic Poem of Beowulf show the brutality and shear power of the great warrior Beowulf. The battles are individually significant but are also equally connected in many ways. The arrival of Beowulf from his home tribe of the Geats in the tribe of the Danes is due to a cry for help from the king of the Danes, Hrothgar. This great king has done everything in his power to defeat the beast named Grendel who ravages there mead hall at night. The second battle is between Beowulf and Grendel’s bloodthirsty mother who is out for revenge. The epic poem of Beowulf ends with the final battle between Beowulf and the Dragon who lives in the remains of a forgotten tribe. These battles will show the attributes of courage, sacrifice, leadership and honor displayed through Beowulf’s actions. The first battle takes place between a beast named Grendel and Beowulf in a quick but gruesome battle in the mead hall. The mead hall is the central meeting places of tribes during this time period. The mead hall that this battle takes place in, the mead hall of the tribe of the Danes, is the greatest mead hall of the time. Named Heorot, it was grander and more magnificent than any other. It is a sacred place to the tribe of the Danes, a place of celebration and sanctuary. Grendel made it a place of death and with the strength of killing 30 men, Grendel is a force of destruction. The king of the Danes, the Great King Hrothgar, has tried to defeat...
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...men and Lee 35,000, the Confederacy claimed victory. (Encyclopedia 3) Presumptuous after day one’s success, General Robert Lee commanded General Longstreet to attack the Federal left flank. In his mind, as a result of an all out assault, the union line will debilitate and the victory of Gettysburg will be in the Confederacy’s hands. General Lee did not know about the gravity of Longstreet's opposition. As Shaara states, “He wants me to agree. But I cannot agree. Let’s get on with it” (184). Because of their objection to General Lee’s plan to seize Little Round Top and Cemetery Ridge, Longstreet and Ewell had delayed his orders and while they were stalling his attack, Union General Dan Sickles moved his troops from Little Round Top to Devil’s Den. “Longstreet delayed his offensive on the battle’s second day in order to coordinate his forces, a move that his detractors would later argue allowed Union General George Meade to prepare for the attack”(History 3). At 4pm Longstreet’s troops finally advanced towards the Union line, but after three hours of constant fighting, the confederacy eventually fell and the Union repossessed Little Round Top (Encyclopedia 3). Even though it was Lee’s plan to begin with, Longstreet’s delay of his attack will haunt his reputation forever, as Shaara writes, “Thing is, if anything bad happens now, they all blame it on you. I seen it comin’. They can’t blame General Lee. Not no more. So they all take it out on you. You got to watch yourself, General...
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