...on Performance Appraisal on Employee’s Engagement in an Organization Dr.A Selvarasu Ph.D Professor of Marketing Dept. of Business Administration Annamalai University, Chidambaram Tamilnadu aselvarasu@gmail.com 1,2 N Subbu Krishna Sastry BSC (PME) MBA(HRM)(Ph.D) Professor Sarvodaya Evening College Deviah Park Sreeramapuram,Bangalore, Karnataka,India 2 Doctoral Research Scholar Bharathiar University Coimbatore, Tamilnadu oviansastry@gmail.com 1 Abstract: The Performance appraisal is one of the most important human resource management practices as it yields critical decisions integral to various human resource actions and outcomes. The purpose of this paper is to explore the relationship between perceptions of performance appraisal fairness and employee engagement in the business organization context. In this rapid-cycle economy, business leaders know that having a high-performing workforce is essential for growth and survival. They recognize that a highly engaged workforce can increase inno¬vation, productivity, and bottom-line performance, while reducing costs related to hiring and retention in highly competitive talent markets. The work climate and job characteristics have a differential effect on employee engagement. Both job and organization resources (performance feedback, autonomy, development opportunities, task variety, welfare, and support from line manager, colleagues and senior management) are linked to positive employee engagement of all...
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...The Time for Employee Recognition and Rewards Programs Is Now Thesis: Employee Recognition and Rewards Programs Can Generate Significant Revenue and Profits Introduction In today’s economy, many companies are dealing with a workforce that has been – or very soon will be – reduced to core essentials. The competitive marketplace, on the other hand, cannot be put on hold until the economy improves. Attracting and retaining the very best talent is a key element to stability at any time, but it is especially so during a recession. Successful companies know that they must have the entire team fully engaged in the success of “their” company during challenging times. This is important to success not only during the recovery, but also well beyond. A lack of engagement, according to recent research, can lead to an overall reduction of 10 percent in our GNP, not to mention its effects on the corporate bottom line. Creating a climate of appreciation, where efforts are recognized and potentially rewarded, can go a long way toward strengthening the process of engagement and improving the outlook for the company as a whole. Further complicating the recession economy is the shrinking talent pool. As baby boomers retire (or hope to soon), so-called baby busters and millennials are taking over leadership roles throughout corporate America. A shortage of talented workers worldwide is inevitable in the coming years. Global recruitment will see an increase in diversity – in age, experience, language...
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...Employee engagement From Wikipedia, the free encyclopedia Jump to: navigation, search Employee engagement, also called worker engagement, is a business management concept. An "engaged employee" is one who is fully involved in, and enthusiastic about their work, and thus will act in a way that furthers their organization's interests. According to Scarlett Surveys, "Employee Engagement is a measurable degree of an employee's positive or negative emotional attachment to their job, colleagues and organization that profoundly influences their willingness to learn and perform at work". Thus engagement is distinctively different from employee satisfaction, motivation and organisational culture. Origins Employee Engagement is the extent to which employee commitment, both emotional and intellectual, exists relative to accomplishing the work, mission, and vision of the organisation. Engagement can be seen as a heightened level of ownership where each employee wants to do whatever they can for the benefit of their internal and external customers, and for the success of the organization as a whole. Employee engagement was described in the academic literature by Schmidt et al. (1993). A modernised version of job satisfaction, Schmidt et al.'s influential definition of engagement was "an employee's involvement with, commitment to, and satisfaction with work. Employee engagement is a part of employee retention." This integrates the classic constructs of job satisfaction (Smith et al., 1969)...
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...Limitations 2 2.3 Sources of Data 2 2.4 Organisation of Report 2 3.0 The Lack of Appropriate Planning for Change………………………………………..3 3.1 Lack of Contingency Planning 3 4.0 Insufficient Investment in Leadership and Team Building 4 4.1 Transactional Leadership 4 4.2 Transformational Leadership 5 5.0 Transformational Leadership, Work Engagement and Emotional Intelligence 6 5.1 Work Engagement………………………………………………………………………...….6 5.1.1 Application to Case 6 5.2 Emotional Intelligence……………………………………………………………………….7 5.2.1 Application to Case 7 6.0 Ineffective Design of Reward System 8 6.1 Reward System in Today’s Context 8 6.2 Ineffective Reward system 8 6.2.1 Application to Case 9 7.0 Recommendations 9 8.0 Conclusions 10 9.0 References 12 10.0 Appendices 17 10.1 Appendix 1: SWOT Analysis 17 10.2 Appendix 2: Add-on Effect of Transformational Leadership 18 10.3 Appendix 3: Organisation’s Life Cycle and its Leadership Requirements………………….19 1.0 Executive Summary InsureCo has met with several consequences that have adversely affected the company’s overall productivity, turnover rate, compensations costs and workplace engagement. It is imperative for the executives to understand the underlying causes behind these detriments to better the prospects of this company. If these problems persist, with impending global competition, InsureCo may not be able to adapt to the evolving demands of the workplace; this can result in its practices becoming obsolete and...
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...provide quality care. At Sharp Health Care, they believe in open communication among the staff, which can be argued to be a weak approach. It can also be argued that Sharp Healthcare can be rewarding their staff so that they can improve their performance further. Overall, Sharp approach to motivate its staff is a great innovation and it will be great if it is replicated in other health care organizations as well. KEY FACTORS IN SHARP’S SUCCESSFUL APPROACH TO MOTIVATION The key factors in Sharp’s successful approach to motivation involve the focus on purpose, worthwhile work, and making a difference; quality, service and people as some of its pillars of excellence; model behaviors and scripts; re-recruitment policy. We will discuss each factor and analyze their role in the overall approach to motivation. FOCUS ON PURPOSE, WORTHWHILE WORK AND MAKING A DIFFERENCE The focus on purpose, worthwhile work, and making a difference has led to increased employee, physician, and patient satisfaction, enhanced loyalty, and improved outcomes. This is evidenced by the fact that in 2007 Sharp HealthCare won the prestigious Malcolm Baldrige National Quality Award. Author Quint Studer, CEO of Studer Group, argues in his book, Hardwiring Excellence, that employee excellence and motivation is derived in great part from purpose, worthwhile work and making a difference (Studer, 2014). When people know their work has purpose and they are repeatedly reminded of that, they become much more motivated in...
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...Employee motivation Importance of employee motivation How Employee motivation contributes to productivity How employee motivation contributes to Job satisfaction Best Practices Importance of Employee Motivation For a long time, employees where considered in companies as just an input in the production; but in order for a human being to perform in effective levels it is important for the employee to be motivated. Motivating employees was an important topic as far back as 1789. Samuel Slater, a pioneer who introduced textile manufacturing to America, was concerned about creating a work setting where it was comfortable for workers to do their jobs. (Gibson, 2012, P.125). Motivation is the way business and personal goals are achieved. Motivation is important for any organization, doesn’t matter if the organization is team based or if the employees work independently. The mission and vision of the organization must be aligned with the individuals that work within, this is of high significance for creating a high level of motivation that can lead to higher productivity, financial gain and work quality. The final outcome of any activity within the organization will be outlined by the level of motivation of the employees, without motivation, all capabilities and experiences ere futile. Motivation is what moves productivity, similar to gasoline to an engine, if the engine does not have any fuel, it will not run. It is very common to see how the human resources department...
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...------------------------------------------------- The HR function Line managers and HR ------------------------------------------------- Human capital management Impact of HR on performance ------------------------------------------------- International HRM Corporate social responsibility ------------------------------------------------- Knowledge management Lean working ------------------------------------------------- High-performance work systems Psychological contract ------------------------------------------------- Organizational behaviour Motivation and job satisfaction ------------------------------------------------- Engagement Commitment ------------------------------------------------- Selection methods Retention ------------------------------------------------- Talent management Flexible working ------------------------------------------------- Balancing work and family life Learning and development ------------------------------------------------- Performance management Reward management ------------------------------------------------- Employee relations References HRM General Armstrong, M (2000) The name has changed but has the game remained the same? Employee Relations, 22 (6), pp 576–89 This article argues that many of the practices associated with the concept of human resource management were flourishing under different names before...
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...| | |BM 0210 | | | |Reward Management | |By Rebecca Ambler | BMO 0210 – CIPD Reward Management This assignment will critically evaluate reward philosophy, strategy and policy in Genix Healthcare Ltd. The Key economic, psychological and motivational theories that influence reward policies and practices will be identified as should the factors that influence employee satisfaction with our rewards and the reward system such as equity, fairness, consistency and transparency. Overview of Company Genix Healthcare is the UK’s fifth largest dental corporate company, founded in 2005 Genix was set up to address the shortage of NHS dentists in the UK by providing easy access to affordable dental care. In 2006, Genix Healthcare bought its first dental clinic in Garforth, Leeds. To support the local community Genix became the main sponsors of Garforth Town Football Club...
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...The CIPD Profession Map Our Professional Standards Contents Introduction 2 The CIPD Profession Map 4–7 The design principles and architecture of the Profession Map 4 Bands and transitions 6 Professional areas 8–46 Professional area definitions 9 1 Insights, strategy and solutions 10 2 Leading HR 14 3 Organisation design 17 4 Organisation development 20 5 Resourcing and talent planning 23 6 Learning and development 26 7 Performance and reward 30 8 Employee engagement 33 9 Employee relations 36 39 10 Service delivery and information Behaviours 42–51 The Profession Map behaviours 43 Curious 44 Decisive thinker 45 Skilled influencer 46 Personally credible 47 Collaborative 48 Driven to deliver 49 Courage to challenge 50 Role model 51 1 Profession Map – Our Professional Standards V2.4 Introduction The CIPD Profession Map sets out standards for HR professionals around the world: the activities, knowledge and behaviours needed for success. Use the standards in the CIPD Profession Map for you and your organisation to: • define great HR • diagnose areas of success and improvement • build HR capability • recognise achievement through professional qualifications and membership. By the profession, for the profession ...
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...Reward and Recognition Blue Group Liz Crane Mark Glover Annice Lappin Tim Rowler Adele Vesty The Strategic Human Resource Management strategy that we will be focussing on for this presentation is ‘Reward and Recognition’. The award winning organisation that we have researched is Schweppes Australia, winner of the 2014 Australian HR award for the Best Reward and Recognition strategy, sponsored by Solterbeck. The format of our presentation will be to: 1. define the key terms, 2. present the research and literature focussing on both corporate and not for profit organisations 3. outline the award, 4. compare and contrast the award with the research of best practice of reward and recognition. 5. conclude with the benefits and limitations and alternatives of this Strategic Human Resource Management practice. Definition For the purposes of this presentation we have used the MIT Human Resources Division definition being, “The purpose of an employee recognition program is to recognize and reward work and behaviors that support/further the mission, goals, values and initiatives (of the organisation).” While Liz Prudden of San Diego State University separates this into two main categories, “The two types of reward and recognition are easily distinguishable: Monetary, receiving dollar incentives for performance and Non Monetary (NMR), various forms of "soft" recognition. Formal and Spontaneous are additional distinctions of Reward and Recognition” ...
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...most out of their money. So it„s essential that employees are motivated to provide the highest levels of service that will set the company apart. Whilst it may be tempting for employers to make a quick saving by cutting the incentives budget, it‟s also a false economy. It‟s important to remember that organisations with effective incentive schemes and high employee engagement consistently and significantly outperform their competitors. Unfortunately over two-thirds of employers report that low staff morale is currently an issue and almost three-quarters realise that they face the problem of re-engaging staff in the organisation.1 Going forward, employers are recognising that employee commitment will be vital if a company‟s performance is to be sustained. A recent survey found that 64% of employers intend to increase their focus on the motivational value of reward programmes over the next 2-3 years.2 It‟s commonly agreed that incentives have a positive and lasting effect on behaviour. One study reported that 75% of employers accept that incentives raise morale,3 whilst another found that 75% consider rewards for individual performance to be important to their staff. 4 So although employers see incentives as being desirable, they may be fearful that adopting an incentive scheme will be expensive. This is a common misconception; in reality even a minimal budget can produce a significant return on investment when the...
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...2 Background 2 2.0 Motivation 2 2.1 Definition of Motivation 2 2.2 Theories of Motivation 3 3.0 Reward System in Organizations 3 4.0 Types of pay Scheme’s 4 4.1 Payment by Result 4 4.2 Skills-based pay 4 4.3 Profit sharing 4 4.4 Performance-related pay 5 5.0 Discussion 5 6.0 Empirical Study 6 6.1 Volvo Current Reward System 6 6.2 Employee and Mangers View of Reward system in Volvo 7 7.0 Empirical Study 2 7 8.0 Conclusion 7 9.0 References 8 10.0 Appendix Page 9 1.0 Introduction 1.1 Research question Today an organizations result is highly dependent on the employees work motivation. It therefore becomes important for a company to find out what motivates its employees so that it can plan a suitable reward system and gain better results. The right and adequate combination of immaterial and material rewards can boost up an employees work motivation and enhance their commitment to the company. The aim of this documentation is to investigate and analyze how well a reward system helps generate employee motivation. More specifically it aims, to conclude that a financial reward is not an effective implementation to increasing employee motivation 1.2 Background A well designed and functional reward system is an efficient way to increase employee work motivation. The appropriate type of reward is developed in accordance to the company’s reward philosophy, strategies and policy, however, it might be challenging to find the right way to combine the...
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...The CIPD Profession Map Our Professional Standards The CIPD Profession Map Our Professional Standards Contents Introduction The CIPD Profession Map The design principles and architecture of the Profession Map Bands and transitions Professional areas Professional area definitions 1 Insights, strategy and solutions 2 Leading HR 3 Organisation design 4 Organisation development 5 Resourcing and talent planning 6 Learning and development 7 Performance and reward 8 Employee engagement 9 Employee relations 10 Service delivery and information Behaviours The Profession Map behaviours Curious Decisive thinker Skilled influencer Personally credible Collaborative Driven to deliver Courage to challenge Role model 2 4–7 4 6 8–46 9 10 14 17 20 23 26 30 33 36 39 42–51 43 44 45 46 47 48 49 50 51 1 Profession Map – Our Professional Standards V2.4 INTRODUCTION Introduction DESIGN AND ARCHITECTURE The CIPD Profession Map sets out standards for HR professionals around the world: the activities, knowledge and behaviours needed for success. Use the standards in the CIPD Profession Map for you and your organisation to: • define great HR • diagnose areas of success and improvement • build HR capability • recognise achievement through professional qualifications and membership. By the profession, for the profession BANDS AND TRANSITIONS Based on research and collaboration with organisations around the world, and continuously reviewed and updated with our research...
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...Employee Engagement The idea of employee engagement is relatively new to researchers and the explanation of this construct is fairly inconsistent. Definitions of engagement vary based on the study performed and the proposed factors affecting engagement differ from one article to the next. While the theories of this construct may be blurred, many companies are beginning to see the clear picture – an engaged employee is a valuable, productive asset that can help the organization achieve its goals. This paper defines employee engagement as described in three articles and compares the results of these studies to provide recommendations on how organizations can develop an engaged workforce. Article 1 – Impact of HR Practices on Employee Engagement Defined in the first article, employee engagement is the extent to which an employee’s intellectual & emotional commitment help an organization achieve its desired results. It is the motivation and emotional connection an employee has to his or her job. The authors of this study further comment that employee engagement is the “blistering issue of modern business environment” (Sardar, Rehman, Yousaf, Aijaz 2011). The authors recognize that there are multiple definitions and factors of employee engagement. However, there is an overarching theme that organizations expect their employees to be dedicated to and have a positive attitude toward their work. Additionally, employees should take it upon themselves to further their own knowledge...
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...a plan is just a wish”. Today’s presentation summarizes Health System’s plan for implementing a formal performance appraisal system for each employee, both individually and as part of a team, as well as outlines our strategy for implementing an organization-wide succession plan to fully maximize our use of human resources. As you were briefed at the last Board Meeting, our most recent employee survey revealed that many of our employees reported not receiving regular performance evaluations and expressed concerns about a perceived lack of a formal evaluation system, as well as no structured approach for assessing team performance. This feedback was troubling in many regards, as this translates into lower-than-expected employee satisfaction scores across the organization, and human resource metrics such as these are indicative of an organization’s health and viability. As emphasized in a recent business article, “Employee engagement is quickly becoming a critical success factor for competitive advantage” (Maximizing Human Capital, 2012). Human resources is also referred to as human capital and is the “collective knowledge, skills and abilities of people that contribute to organizational success”, which can be leveraged to promote value and optimize company performance (Lockwood, 2006). Measurement of human capital is a measure of effective human resource management, and a recent national survey revealed that 84% of companies anticipate increasing the use of human capital...
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