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The First Time Management

In: Business and Management

Submitted By Sophster
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T HE
F IRST - T IME

MANAGER
FIFTH EDITI ON

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PAGE i

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T HE
F IRST - T IME

MANAGER
FIFTH EDITION

Loren B. Belker
& Gary S. Topchik

American Management Association
New York • Atlanta • Brussels • Chicago • Mexico City • San Francisco
Shanghai • Tokyo • Toronto • Washington, D. C.

................. 11066$

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PAGE iii

Special discounts on bulk quantities of AMACOM books are available to corporations, professional associations, and other organizations. For details, contact Special Sales Department,
AMACOM, a division of American Management Association,
1601 Broadway, New York, NY 10019.
Tel.: 212-903-8316. Fax: 212-903-8083.
Web Site: www.amacombooks.org
This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional person should be sought.

Library of Congress Cataloging-in-Publication Data
Belker, Loren B.
The first-time manager / Loren B. Belker, Gary S. Topchik.—5th ed.
p. cm.
ISBN 0-8144-0821-4
1. Supervision of employees. 2. Office management. I. Topchik, Gary S. II.
Title.
HF5549 .12 .B453 2005
658.3 02—dc22
2004019486
2005, 1997, 1993, 1986, and 1981 AMACOM, a division of
American Management Association, New York.
All rights reserved.
Printed in the United States of America.
This publication may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior...

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