...flows in three directions: Downwards, Upwards, and Lateral. Downward Communication is communication that flows from upper to lower (such as manager to employer or superior to subordinate). This type of internal communication provides job related information and gives direction. Downward Communication is used daily by managers to guide and provide information to employees so they can complete tasks. Employee handbooks, policy manuals, training materials, and organization mission are examples of Downward Communication. As internal communication flows downward, it gets more specific at each level with the most detailed information at the bottom. There is a pro and con to this method. The pro is the efficiency meaning how fast commands can get down to the employers or subordinates. The con is the managerial control. Upward Communication is the transmission of messages from lower to higher levels of the organization (such as communication initiated by subordinates with their superiors). This communication most likely originates with the front line workers. The messages and information...
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...The Henry Tam case is in the course packet. Make sure to pay attention to both the case text and the exhibits when you prepare your analysis. 90% of the score will be based on content, as discussed in the critical thinking grading rubric. 10% will be based on style. While it will be okay to fill in the table below with bullet points, each bullet point should be a full sentence. The analysis should be comprehensive, yet concise; there is no minimum or maximum word count. Grammatical and spelling errors will lower your style score. Total value: 22 points. 1A. Please analyze the opportunity: Customer value 1. Who is end user and purchaser/decider? Is this a Pro or con and why? The target market is something the team struggles with throughout the case. The students (Henry and Dana) believe the ideal market is the education market (i.e. elementary school aged children), however the founders believed they should be going after the entertainment market (i.e. junior high and above). Both have sound reasoning for their opinions; however I tend to side with the students that the best approach in the beginning would be to go after the education market because of the inherent benefits available. I will be answering the questions based on the standpoint their target market is the education market. In the education market, the end user would be younger children (elementary school aged children) with the decision maker being their parent or their music teacher...
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...What are the potential ethical issues faced by Acme Corporation? -Acme Corporation faces the ethical issue of bribery in order for buyers to purchase their products. This type of behavior can cause the corporation million dollars of fees and decline of consumer trust. Moreover, if outsiders get a word of Acme’s misconduct, the corporation can loose large portion of revenue and damage its reputation. What should Acme do if there is a desire to make ethics a part of its core organizational values? -In order for Acme Corporation to prosper in the future it must establish a strong ethical code of business conduct. This change may require a new staff hiring or ethical simulation tests, in which employees are re-trained on ethical behavior. Moreover, the company must have a clear mission statement and vision for the employees to follow without being trapped between what is right or wrong. More than anything, the Acme employees must have clear transparency so that if something goes wrong, employees can feel secure and confident to point out where is the weakest link. Identify the ethical issues of which Frank needs to be aware. -There are several ethical issues that Frank needs to by aware off and the first issue is that Frank is engaging in some kind of bribery, thus putting on line his own reputation as well as the company’s. Also, Frank’s misconduct towards the customer results in questioning Frank’s personal and business integrity. It is one thing to have business relations...
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...Introduction SAMPLE CASE ‐ Instructor has added comments in brackets[] Good Hands Healthcare (GHH), a nursing home provider and a major player in the American healthcare industry, is at a crossroads: the company has been facing financial trouble in recent years and the board must decide whether the current founder and CEO, George Jackson, is fit to revive the company and what can be done to turn the precarious situation around. External Analysis Environmental and industry opportunities for GHH include: • The increasing need for eldercare services due to increasing life expectancies and aging baby boomers • Rapid expansion and increasing consumer preference for assisted living and home health care Environmental and industry threats to GHH include: • Highly regulated and fragmented industry (difficulty in gaining significant market share) • Reduced nursing home use (due to growing availability of alternatives such as home‐delivered eldercare) • Pressure from the government and general public to increase quality of care while reducing expenses • Reduced federal funding and healthcare reform measures (changing regulations and reimbursement cuts) • Increased number of lawsuits and patient care liability costs (leading to reduced liability ...
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...Filmore Furniture Ltd Company Background * Incorporated in 1970 by Fred Filmore, a sole proprietor. * In 1983, Phil obtained his father’s furniture business and acquired the management of the business. * In 10 years the sales income increased to $5,100,000 and employed 58 full-time employees. * He is an aggressive manager and strategist. * During 1986 to 1993, Filmore Furniture modernized its manufacturing facilities. * Phil owned 63% of the share, 31% the five investors and the rest is retained by the employees of the company. Problem She is having a tough time choosing between whether she should sell the business, or manage the business herself. Objectives Choose the best option that will favor in Mrs. Lucinda Filmore, and provide her with an income that would benefit her financial situation. Also, an income to assist her to have a good standard of living for her and her children for the years to come, with the lowest short- and long term debt possible. Situation Analysis PEST Analysis Political:- * Canada-US Free Trade Agreement (1989) brought increased import competitors from larger American companies. * Opportunity to export in large US market Economical:- * During recession, additional fixed cost may be risky * The furniture industry is very competitive Social:- * Innovations resulted in good reputation, and goodwill in the furniture industry * Relationship with financial institutions; Customer...
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...Case Analyses: Bob’s Meltdown 1. What is the key problem with the case? The key problem in the case is that Bob, regardless of the reason, degraded company policy. The band office has a strict “Respect for the Individual” policy and Bob verbally attacked Donna in the hallway in front of his other coworkers. Yes, Bob was under a lot of stress from both work and home but he should have found a healthy outlet to relieves the stress and confronted Donna in a professional manner. 2. Identify and briefly describe three courses of action you would take in addressing the problem? Fire Bob: Because Bob did not follow, company policy and lashed out verbally at another coworker the Chief needs to let Bob go. The reason for this is that if the situation is not handled appropriately then other employees will not take the policy seriously In addition to the policy not being followed employees will not take their job seriously because they assume they can get away with their improper actions. The reason for this is that the other band offices will lose respect for authority members because of their lack of consistency with other staff members .Send Bob on a leave of ambience: Sending Bob on a leave of ambience will be very beneficial for both him personally and the Band Office. The reason for this is that it would allow Bob to relieve stress by either professional or personal ways, such as anger management. By Bob leaving, he will be able to get healthy mentally and heal from all the...
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...The board of directors, and its audit committee, can be an effective [4] corporate governance mechanism. [a] Discuss the pros and cons of allowing inside directors to serve on the board. Describe typical responsibilities of audit committees. Professional standards note that the board of directors and its audit committee are an important component of an entity’s control environment. Those standards (e.g., see Appendix B in AU Section 314) note that “an entity’s control consciousness is influenced significantly by the entity’s board of directors or audit committee.” Frequently, the board of directors is viewed as the top internal control mechanism responsible for overseeing the actions of top management on behalf of the shareholders. Because shareholders are generally not able to monitor management on a day-to-day basis, they delegate that responsibility to the board of directors. The board is responsible for raising and pursuing difficult questions with top management. Because the board is responsible for monitoring entity activities, it is important to include insiders on the board to ensure that the board has the necessary information about company transactions and activities to make decisions that are in the best interests of shareholders. Thus, most company boards of directors include several members from the company’s top executive team as full members of the board. Those members help provide necessary information to the board as it makes key decisions. However...
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...Date: Wednesday February 06, 2013 Case Title: Case#1-Filmore’s Furniture Group Members: Mohammad Adeel, Jaimie Mejia, Shan Pasha, Satnam Saini and Manish Sharma. 1. Case Summary - Key Events - Issues a) Summary: During an early snowstorm in 1999 Mr.Phil Filmore died in a car accident, leaving his wife with all his shares. Mrs. Lucinda Filmore has to make an important decision on rather to sell or continue on with the furniture business, her husband has diligently worked hard on. She has not worked for 14 years leaving her job to take care of her two children. She has not been informed or been involved with her husband’s company. She does not believe she can manage it, having the decision to hire within the company or outsiders for a management position. But then again, she has the advice on perhaps just selling the business. With all the different suggestions and advice she feels more confused about this while situation. What should she do? b) Key Events: - 1983 Phil Filmore become sole proprietor of Filmores Furniture. -Invited five local professional people to become shareholders of the company. -Phil Filmore owned 63 percent of the shares and the five investors 31 percent. -1999 Phil Fimore dies in a car accident. c) Issues: Leaving 63 percent of the company's shares, to his wife, Lucinda. Phil's life insurance provided a disappointingly small amount of money for Mrs. Filmore. Since in 1999 the standard of living had change considerably it was lower...
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...ORGANIZATIONAL BEHAVIOUR-I An Analysis Of The case study on “Julia Stasch’s Dilemma” INTRODUCTION: The case revolves around Julia Stasch who from being a teacher went on to join Stein and Company. Stein & Company is a real estate company providing complete array of real estate services. Stasch work here could be called as Change Agent in the industry. Her efforts in introducing affirmative action as well encouraging women and minorities to be part of real estate industry improved their conditions. However because of the mentality of being a male dominated industry in construction projects, she was facing problems of introducing and encouraging women workforce in construction industry The Case study concludes as to what Julia Stasch should do to overcome her dilemma, introduce changes and also be able to obtain the bid Metcalfe Federal building to advance the cause. OUTLINE OF THE CASE: Stein & company, founded by Richard A Stein which started as a small venture handling rehabilitation of townhouses evolved into a successful enterprise responsible for over a billion worth of commercial properties in Chicago . Julia Stasch, a socially conscious high school teacher, joined Stein and Company as a secretary to Richard Stein but rose to the status of president and chief operating officer within 15 years. Julia Stasch’s first real opportunity to address minority and women’s issues in construction began in 1984 when Stein and Company was asked by the city of Chicago...
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...The Aspects of Internal Hiring Vs. External Hiring: Pros and Cons Calvin Bowens WRTG 394 Advance Business Writing 1 October 2014 Professor John Ross Executive Summary This research provides an evaluation of the historic and current practices used to select internal employees for promotion in mid-level manager position versus selecting external candidates to fill those positions. Methods of this evaluation will include pros and cons, site managers and human resource team feedback, as well as, corporate leadership take on possible approaches. Results of this evaluation show that each hiring requirement is unique in nature when referring to positions of leadership. All members interviewed or who shared their insight stated having a clear understanding of what higher level leadership wants and demands must be established up front. Therefore, assumptions of these higher level expectations almost always end in failure of the newly hired external candidate or the internally hired employee. In addition, research finds current business practice being utilize in the company does not support selecting internally or externally. There are several areas requiring further attention and investigation, to include possible remedial training for human resource generalist and site managers for the sole purpose of building staff confidence and growing leaders from within. Corporate leaders have taken the hands-off approach to hiring mid-level managers. With that said, a clear and concise...
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...Tanglewood Case 2: Planning To: Dr. Grace From: Tanisha Yorrick Date: 9/16/2015 Subject: Tanglewood Planning Introduction Tanglewood is trying to conduct a hiring plan for its upcoming year. They need to meet certain numbers and plan for expected shortages and surpluses. They are seeking assistance in identifying the trends in their labor market, filling vacant positions, reducing turn overs and updating their affirmative action plan. Key Points This section contains the key issues for Tanglewood to address and rectify. * There will be employee shortages in the upcoming year that will require the company to seek outside sources in the form of new hires, temporary assignments and temporary hires. There will be a surplus that will require the company to enact a hiring freeze and internal promotion. * Tanglewood needs to reach out to the community to better promote their open positions within store associate, shift leader and assistant managers and capitalize on the current unemployment rate. They will need to change the marketing and promotion plans for the listed positions to boost hiring. * Tanglewood needs to be able to better match the minority and women representation within the community to remain complaint with the EEOC. They need to revamp their outreach programs for the position of shift leader. Analysis Tanglewood’s environment is going to be a challenge for their hiring needs. They have the availability of an unemployed potential...
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...Assignment 3- 1-Present the advantages and disadvantages of recruiting through an internal search and external search. 2-What are the pros and cons of using employee referrals for recruiting workers? 3- What are the different possible job offers proposed through the selection process? Discuss their possible purposes? Promoting from Within External search Advantages • Easier to assess applicants since more information is available • Less costly and quicker than an external search • Promoted employee is already familiar with organization policies, culture, etc. • Signals to employees that career opportunities exist in organization • Improve employee morale and organization loyalty • Lower costs for some jobs • Less likely to make major changes and “upset the apple cart” Advantages • Provides new ideas / fresh perspectives • May bring new insights from other industries • Initiate a turnaround • Hiring experienced employee can reduce training needed • Internal politics may be avoided (e.g., less upsetting to present organizational hierarchy) • Allows rapid growth • Increase diversity • Only hire at one level • Bigger talent pool / more applicants Disadvantages • Narrowing of thinking and stale ideas (inbreeding) • May not help turn company around • Training will be needed and learning curve will occur for the job duties • Internal politics will occur (e.g., possible discontent of rejected applicants; new subordinates discount...
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...School Uniforms: The Pros and Cons in schools (Final Paper) ChaMyra Lewis-Jackson ENG 122 English Composition II Mr. Brandon Bond December 23, 2014 School Uniforms: The Pros and Cons in schools In our country many concerns and issues about safety in our schools have caused a big disturbance which have led school districts to require uniforms for their students. Long ago, some parents seem against or incapable of singling out the "clothes" line with their children, to the point where the new trending styles took a toll and started influencing the kids' attire decisions in a big way. The safety of the students and environment which was surrounded by gang violence and other concerning distractions became an important matter for a lot of individuals within the school districts. School uniforms and dress codes can play a significant role in the drastic change with student in a learning environment (Boutelle, 2008). That’s why school uniforms should be implemented as a policy for students in different districts, because many reports have shown after enforcing this policy students showed a dramatic improvement in their academics, attendance and behavior. Most advocates imply that if all students are required to wear uniforms would give the students an opportunity to find a sense of unity and equality with one another which will help with the confidence of some that didn’t feel like they belonged. Uniforms would also diminish bullying and give students a better frame of mind...
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...not take extensive training in customer service and do not concentrate on being nice. The offices that are being referred to are government offices such as Welfare, DMV, and Section 8. In contrast, patron-client facilities are offices or places that focus upon pleasing their clients because if they don’t, the patron will go to another facility to get their needs met. This brings us to the similarities and differences of the models of organized crime. According to Lyman (2007) there are three theories of organized crime that help in the understanding of criminal organizations. The first theory is the Alien Conspiracy theory, which blames outside influences and outsiders for the rise of organized crime in American society. Second, the Rational Choice theory is when a person weighs the pros and cons of living a certain lifestyle; in addition they also know what the consequences of their actions are as well. Finally, the deterrence theory is one that believes that putting large punishments and fear in place to make criminals think about the consequences before they commit a crime. There are also other theories such as the Learning theory, which is when an individual has the attitude, values, and morality of a criminal and uses these tools to have a criminal career. In addition, social disorganization links the...
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...Running head: PROBLEM SOLUTION: Remington Peckinpaw Davis Inc. Problem Solution: Remington Peckinpaw Davis Inc. University of Phoenix Remington Peckinpaw Davis is an asset management firm that is experiencing technical issues with their online trading services. The company, a trading enterprise was created by Sam Remington, a well-known Wall Street pacesetter. The firm does not have a streamlined information technology (IT) department that has the capability to fix the numerous issues that they are having. The company must determine how to fix the problem before they lose customers or get into very serious trouble with the Securities Exchange Commission (SEC). “Successful implementation requires both technical and social skills. Project managers have to plan and budget projects as well as orchestrate the contributions of other” (Gray & Larson, 2006. p. 15). Issues with the innovative online trading site soon began to surface. The project manager, Harlan Davis is a novice with little management skills. The project cost deemed to be expensive and useless. “Project managers are expected to marshal resources to complete a fixed-life project on time, on budget and within specifications” (Gray & Larson, 2006, p. 7). References Gray, C. & Larson, E. (2006). Project Management: The managerial process. McGraw-Hill, NY University of Phoenix (2011) Remington Peckinpaw Davis Scenario. Apollo Publishing Group. Table 1 Issues and Opportunities Identification ...
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