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The Structure of Travel Industry

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The structure of the travel and tourism industry
We begin by looking at all the main organisations involved in the travel and tourism industry. This forms the foundation for all the other topics covered in this book and explains some of the key terms that you will need to understand.
What is travel and tourism? To use the example of the World Tourism
Organisation (WTO) – affiliated to the United Nations and recognised as the leading international body on global tourism – tourism is: the activities of persons travelling to and staying in places outside their usual environment for not more than one consecutive year for leisure, business and other purposes.
World Tourism Organisation, 1993
Therefore the people who are considered to be ‘tourists’, are those who are: away from their normal place of residence for a period of up to one year (but will return home); taking part in activities that would normally be associated with leisure and tourism; on a visit that is temporary and short termnot necessarily away from home overnight as they could be on a day trip or excursion; away from home but not necessarily on holiday, as they could be away on business.
‘Travel and tourism’ does not necessarily involve travelling abroad. Much tourism takes place within people’s home country, on visits to attractions, city breaks, trips to business meetings, sports events or concerts, and visits to friends and relatives (abbreviated as VFR).
There are three main types of tourism: domestic tourism, incoming or inbound tourism and outbound tourism. We will look at each in

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