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The Sundale Club

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Sundale Company 1
Running head: The Sundale Company Case Analysis

The Sundale Company Case Analysis
Julia Cunningham
Baker College
Dr. Michael Laibe
August 20, 2012

Sundale Company 2
The Sundale Company Case Analysis
Problems
Macro The Sundale Club is the largest athletic/social club in the city (Brown, 2011) and while in previous years had to deal with a waiting list is now encountering dwindling membership numbers. Complaints about the Men’s Activities Director (Chuck Johnson) were surfaced to the Athletic Director (Ted Ellis) and were dismissed. This dismissal and subsequent behavior began to have an impact on the club’s other departments (social and mixed activities). The dismissal did lead to Ellis speaking with the club’s Director (Bob Watts) however Watts was more focused on retirement and quite simply did not want to rock the boat and deal with a key human resources issue. Having exhausted all avenues available, Ellis resigned and moved to the competition.
Micro
The dismissal by Ellis of the complaints from members of the club led to the staff becoming discouraged and discontent with their jobs. If the Athletic Director would be willing to go to bat for a friend and not deal with the growing number of complaints from the members of the club, how would other issues be addressed and have them be heard? Other members of the staff as a result would limit their interaction with Johnson due to the preferential treatment being shown to him.

Sundale Club 3
With the resignation of Havens, Ellis promoted Johnson to the position of Asst. Athletic Director despite his being in the position for only five months and other managers having more experience. This inappropriate promotion resulted in hurt feelings by the most qualified manager (Pat Franklin, Women’s Activities Director) and a meeting between her and Ellis

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