GHANA INSTITUTE OF MANAGEMENT AND PUBLIC ADMINISTRATION [GIMPA]

MASTERS IN BUSINESS ADMINISTRATION
COURSE NUMBER: GMBA 607
MANAGING OPERATIONS

Instructor: Dr. Samuel Famiyeh
Office Location: D-Block, R14 GIMPA Main Campus
E-Mails: sfamiyeh@gimpa.edu.gh

APPOINTMENT TIME

You are encouraged to talk to me about any problem or suggestions you may have concerning the course, careers, benefits of advanced courses in operations management, or things in general. If you can’t seem to find the time to talk with me face-to-face, send an email and I will respond as quickly as possible.

DESCRIPTION OF THE COURSE

Operations management is an area of management concerned with overseeing, designing, controlling the process of production and redesigning business operations in the production of goods and/or services. It involves the responsibility of ensuring that business operations are efficient in terms of using as few resources as needed, and effective in terms of meeting customer requirements. It is concerned with managing the process that converts inputs (in the forms of materials, labor, and energy) into outputs (in the form of goods and/or services).

The course discusses the managerial processes underlying operations management in both service-providing and goods-producing organizations. Specific topics to be covered include introduction to operations management, forecasting, process design, capacity planning, facilities location and design, inventory management, supply chain management, maintenance, quality management and scheduling.

COGNITIVE COURSE OBJECTIVES
Upon completing the course, the student should be able to: 1) Explain the major decisions in operations management; 2) Discuss the importance of operations strategy in relation to competitive strategy and the attainment of organizational goals; 3) Explain the