...Strategic planning, learning theory, and training needs analysis Benoitte Muzitu Professor JEANETTE HORNER-SMITH BUS 407 07/28/2011 1. The training process model refers to steps which are taken in order to ensure company growth, and business change. When managing any training process, it is usually recommend that company leaders work closely with functional department heads and Human Resources personnel in following a systematic approach to training. A good system will help attack training problems using a “rifle” approach, rather than a “shotgun” approach. The following are five generic steps or phases in the model that we as trainers simply call A.D.D.I.E. These steps will help build a training program, and will increase chances of assembling an effective program. By analyzing the need, or performing a “needs assessment,” is crucial in identifying the information that must be addressed in the program. This is where the question, “What do we want our employees to get out of the program?” is asked. A great way to complete this phase is to perform a “gap analysis” by comparing current results to the desired performance. Another way to perform this phase is to treat team members as stakeholders in the process, much like we treat customers. Get their help by asking for specifications for the training. After all, they know where they need help...particularly when it comes to delivering a better product or dealing with customers. This analysis is also useful in creating...
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...Learning Theory, and Training Needs Analysis Assignment 1: Strategic Planning, Learning Theory, and Training Needs Analysis KorVina Hunter Professor Robert High BUS 407 December 9, 2011 The analysis phase defines what needs to be trained. Next, an instructional design is crafted to meet this need. Only after the design is complete are the instructional materials developed. During development, individual and group tryouts of the materials are conducted. Results are iteratively fed back into design and development. Evaluation is a central feature of ISD and is performed in each phase. The phases are: Phase 1: Analysis –Determine if training is the appropriate solution; if so, define training requirements Phase 2: Design – Define objectives, design the training program, and select training methods and media. Phase 3: Development- Develop all training materials in accordance with design. Conduct pilot training classes. Refine course, as necessary. Phase 4: Implementation – Implementing training, evaluate, and refine. Phase 5: Evaluation – Performed during development, during implementation, immediately after training, and six months or more after training. Most training design models contain five steps. One of the most commonly used models is the ADDIE model, which stands for analysis, design, development, implementation and evaluation. Analysis stands for needs analysis, where the need for the training is studied...
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...BMT330 TRAINING AND DEVELOPMENT L T 3 0 P 0 C 3 Version No.: 1.00 Course Prerequisite: Nil Objectives: The objectives of this course are to equip students with comprehensive knowledge and practical skills for managing training in their organizations. Course outcome: students should expose to all fields of ‘training and development’ in the business scenario. CONTENTS UNIT DESCRIPTION Introduction: Learning Theories ‐ Reinforcement Theory, Social Learning Theory, Goal Theories, Need Theories, Expectancy Theory, Adult Learning Theory, Information Processing Theory ‐ The basic principles of learning, The Learning Process , Mental and Physical Processes, The Learning Cycle, Learning curve, Learning styles. Analysis: Training Needs Analysis and Needs Assessment – Business, Performance, Job, Task, Learner, Context and Skill‐Gap analyses Design: Training Objectives – Training Deliverables and Instructional Strategies – Training Design Budgets and Schedules – Training Project Management. Development: Drafting Training Materials – Developing tests / assessments – Quality Control Issues Implementation: Train the Trainer Programmes – Classroom delivery of training – Non‐ Classroom delivery techniques viz. Computer‐based training (CBT), Multimedia training (MMT), Web‐Based training (WBT) – Management Development Programmes (MDPs). Evaluation: The role of ...
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... Four Levels of Needs 100% 1 2 3 100% 4 5 6 100% Analysis 7 8 9 100% 10 Principles That Enhance Learning Three Categories of Training Methods Steps in Evaluation Phase Score: 12 / 12 11 12 Concept: Four Levels of Needs Analysis Mastery 100% Questions 1 2 3 1. The level of training needs analysis that focuses on identifying whether training supports the company’s strategic direction is called _____ analysis. A. individual B. environmental C. operations D. organization Correct: The Correct Answer is: D. Organization analysis determines the overall needs of the company so that training can be designed to focus on strategic goals. 2. _____ analysis is helpful in determining the special needs of a particular group, such as older workers, women, or managers at different levels. A. Individual B. Operations C. Demographic D. Organization Correct: The Correct Answer is: C. A demographic analysis can assist in designing training and selecting appropriate training methods. 3. The level of training needs analysis that attempts to identify the content of the training is _____ analysis. A. operations B. individual C. environmental D. organizational Correct: The Correct Answer is: A. The operations analysis tries to break down the job and determine the specifics tasks that the employee needs to learn. Concept:...
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...related to training and development generally allow companies as well as individual employees to benefit from increases in productivity, safety at the work place and well-being as a result of improved skills and enhanced knowledge. According to Armstrong (2001), training is defined as “planned and systematic modification of behaviour through learning events, programmes and instruction” that allows the individual achievement of skills, competencies and knowledge required for effective working. Within this definition, there are two aspects which might be seen as the most significant elements of training. At first, the fact that training is supposed to be planned and systematic needs to be highlighted. Moreover, the second aspect to be highlighted is related the objective of training, which is described as enhancement of specific work-related abilities. A simple but systematic model which captures the characteristics of training and development described above is the so called training cycle. It is characterised by displaying training not as a single and occasional event with a fixed starting and end point, but as a continuous process and an infinite circle. (Tayler, 1991) Since the 1970s and to the present the training cycle is the conventional model for organisational training and development. Originally and referring to Armstrong (2001), Donelly (1987) as well as Kenney & Reid (1986) the training cycle can be divided into four stages. As a first step in the cycle, training needs...
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...answer in Capital Letter 1. The level of training needs analysis that focuses on identifying whether training supports the company’s strategic direction is called _____ analysis. a. individual b. environmental c. operations D. organization Organization analysis determines the overall needs of the company so that training can be designed to focus on strategic goals. 2. _____ analysis is helpful in determining the special needs of a particular group, such as older workers, women, or managers at different levels. a. Individual b. Operations C. Demographic d. Organization A demographic analysis can assist in designing training and selecting appropriate training methods. 3. The level of training needs analysis that attempts to identify the content of the training is _____ analysis. A. operations b. individual c. environmental d. organizational The operations analysis tries to break down the job and determine the specifics tasks that the employee needs to learn. 4. ____ refers to the material that is rich in association for the trainees and is therefore easily understood by them. A. Meaningfulness b. Pygmalion effect c. Orientation d. Training paradox To structure training for meaningfulness, provide an overview of the material at the start of training. Use real-life examples and build from simple skills to more complex as you go. 5. Which theory is founded on the premise that an individual’s...
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...Instructional Design Analysis Linda Lee AIU Online Abstract This analysis will analyze the process of instructional design. It will discuss the instructional design disciplines. There will be a discussion on instructional design and how it aligns with scientific methods. The ADDIE model will be detailed in this essay. The difference between instructional theory and learning theory will be compared and defined. The most important component of the instructional design process will be visited. The task that instructional designers perform will be discussed as well as the skills that he or she is required to possess. The conclusions drawn will be included. Instructional Design Analysis The definition of Instructional Design is a systematic way to develop instructional materials that are structured well by using objectives, related teaching strategies, systematic feedback and evaluation. It can also be defined as the scientific way to create detail oriented specifications for the design, development, evaluation, and maintenance of instructional material, which facilitates performance and learning. According to Wilson, (2004) instructional design can be defined as a technology, a science, an art or a craft. The instructional designer observes what is happening and collects empirical data in order to improve a particular topic. Empirical data is what the designer observes with their eyes and ears. Principles of the discipline of instructional design Instructional...
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...Summary of Chapter 1: Introduction to HRM The book further provides a detailed explanation of the Line Managers’ Human Resource Duties like placing the right person on the right job, starting new employees in the organization (orientation), training employees for jobs that are new to them, improving the job performance of each person etc. In order to carry out this specialized assistance, the HR managers carries out three distinct functions, A line function, A coordinative function and Staff function. New approaches to Organizing HR have also been discussed with four specific points, the transactional HR, corporate HR, embedded HR and the centers of expertise, these are four groups within which the employees try to organize themselves. To further clear the concept of new approaches three different examples have also been shared. Then the chapter proceeds to how some trends are shaping up the HR management. Trends like, globalization, competition, technological innovations etc. are drastically changing the whole human resource management system. Due to globalization, trade groups like NAFTA, SAARC are formed which requires partnerships, job offshoring and more employment, this leads to training the employees to learn the culture and tradition of foreign countries to work in a congenial environment. Technological trends has enabled the introduction of high-tech jobs, new service jobs requiring technological expertise encouraging the knowledge workers and thus increasing the demand...
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...and measure performance, Give regular, direct, supportive Feedback, Design people's roles so they can use their strengths, Enable input and choice in how work gets done, Reward them for their work 3. What is the theory of motivation? Motivation is an internal drive that activates behaviour and gives it direction. There is not one but many theories of motivation: Content theories, Process theories 4. If one beautiful girl/ smart boy who is working with you in the same floor and if she/ he is after you and don’t like to work how will you manage her/him? Call him/ her and tell him that I don’t like the person and being a HR professional counsel him and tell the consequences of being like that can affect the career. 5. How do you handle people, if some people come late and some people come regularly? Make the work timings flexible; handle it like a performance issue—show them benefits of coming early. 6. What is meant by culture of an organisation? It is a system of shared value and beliefs held by organizational members that unite the members of an organization and determine how they act. 7. What is Maslow theory of motivation? Maslow's Hierarchy of needs not only identifies five basic needs--it also shows how higher needs are not considered until...
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...School of Psychology 2013 Paper Outline Faculty of Arts and Social Sciences PSYC573-13A (HAM) Personnel Training & Development Lecture times/rooms: Thursdays, 09:00am – 10:50am. Room I1.08. Lecturer/Convenor: Donald Cable, Room K1.01. Extn: 8296. Email: dcable@waikato.ac.nz Student consultation hours: Thursdays 14:00-15:00. Other times by appointment. Paper Description The aim of this paper is for you to develop an understanding of the theory, research, and practice relating to training and development (including career development) in organizations. Upon successfully completing this course, you should be able to: understand, and apply personnel training and development psychology theory and research, and bridge the gap between this and the practice, conduct training needs analyses and evaluate training and development (including career and professional development) initiatives, identify or develop training programs which incorporate sound principles of learning and training transfer, identify and develop the competencies that will support you in pursuing a career as an organizational psychology (or HR) practitioner with a focus on the training and development of individuals in organizations. Blending the exploratory learning aspect of Active Learning with proceduralized instruction, and creating a learning environment within which students are actively encouraged to construct knowledge, this paper includes lectures with associated readings, student seminars...
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...HR 400 Designing, Presenting and Evaluating a Training https://homeworklance.com/downloads/hr-400-designing-presenting-evaluating-training/ Designing, Presenting and Evaluating a Training Four Square Company is developing a training program for current employees who wish to become managers, and for people newly in management positions. As a Training and Development Specialist, your task is to develop an overall training plan for preparing managers. In addition, you will prepare a 10-15 minute presentation on the management training topic of your choice. A few suggestions are listed; you may contact your instructor for approval of a different one. • Hiring • Disciplinary actions • Performance reviews • Terminations • Managing Conflict in the Workplace • Leading a Meeting or Committee • Managing Employee Complaints • Managing Sexual Harassment Complaints Your plan will follow the ADDIE model: Analysis, Design, Development, Implementation, and Evaluation. More details for each section are given below. When addressing each piece, be as specific as possible, demonstrate your understanding of each relevant concept, incorporate the course material, and show how your choices are relevant to Four Square’s goals. A complete plan will be about 10-15 pages. If your plan is less than 10 pages, then it is likely that you are not writing at the level of detail required by the project. Address each concept in depth with complete explanations supported by what we are learning in...
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...attitudes Cognitive and emotional appraisals that shape subsequent behavioral tendencies. attrition A reduction in the number of employees by not replacing those who leave. autonomy The level of freedom and independence a worker is given regarding work schedules and the procedures used to complete the job. availability A cognitive bias that causes an evaluator giving a performance review to place more importance on ecurring r factors, no matter how minor they are. Alderfer’s ERG theory A content motivation theory that divides core needs into three groups: existence, relatedness, and growth. baby boomers The generation born between 1946 and 1964. Americans with Disabilities Act (ADA) A federal law that requires employers of 15 or more employees to provide reasonable accommodations for persons with disabilities and that prohibits discrimination against a qualified individual with a disability in hiring practices, testing, firing, promotion, job training, or regarding wages. behavioral competency Personality traits, interpersonal skills, and character dimensions that an employee possesses and that differentiate him or her from others. ambicultural leader A leader who can combine the best of many cultures while avoiding the cultures’ limitations...
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...safety & security) ! technology (knowledge management, eLearning, protection of intangible assets) C. Strategic Human Resource Management Analysing work & designing jobs A. Job Analysis ! systematic gathering and organization of information concerning jobs : tasks / duties / responsibility You do this job analysis with : questionnaires, interviews, direct observation, and logs or diaries. The uses of job analysis : legal, recruiting, selection, performance, compensation, training, career dvpt. B. Job description ! document that identifies and defines a job in terms of its tasks, duties, responsibilities, working conditions, specifications. - Identification information : non-discrimination / up-dated / agreed - Job summary - Job duties and responsibilities - Job specifications and qualifications C. Types of employment Standard contract / Flexible contract Florent Malbranche © ! EDHEC BUSINESS SCHOOL 2010/1011 Human resource management! page 2 / 8 Training & Employee Development Training = process of providing employees with specific skills or knowledge in order to help them to improve their job efficiency and their performance. Development = providing employees with the abilities the organisation will need in the future and preparing them for future tasks and responsibilities. The training process Assessment phase !...
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...including project management, includes belief how to develop a gap analysis. Many students feel that these projects are busy work; however, developed correctly the organization will better understand key points to the needed strategies that will assist an organization in obtaining industry leadership. This particular research paper is based on the Riordan Manufacturing organization created by the University of Phoenix, and establishes a base parameter for what you may look at during the creation of your possess gap analysis. Included is the introduction to the organization, situation analysis, stakeholder perspectives, ethical dilemmas, end-state vision, gap analysis, and the conclusion. Tables and appendixes referred to may not be available in this version of article. Gap Analysis: Riordan Manufacturing Riordan Manufacturing produces plastic parts including plastic beverage containers, automotive parts, aircraft related parts, and appliance related parts (Riordan Manufacturing, n.d.). The company's revenue exceeded $1 billion and is a Fortune 1000 enterprise (Riordan Manufacturing, n.d.). Due to current declines in sales and "uneven profits", Riordan embraced changes that included adopting a customer-relationship management system and a Six Sigma quality approach (Riordan Manufacturing, n.d.). While these changes were developed to combat the developing issues with the business end of the company vision and needs, it unfortunately brought about decreases in production and employee...
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...A STUDY ON THE IMPACT OF TRAINING AND MOTIVATION ON THE PRODUCTIVITY OF EMPLOYEES IN A PUBLIC SECTOR BANK IN INDIA INTRODUCTION Human resources or the work force, is the key to any organization’s performance even in today’s highly automated environment. The output given by employees is dependent on many factors like training, motivation, technology and management behavior. This study aims to establish the impact of training and motivation on the employees productivity. Performance is normally measured in terms of the output given by the employees to a given amount of input; i.e., the performance can be defined as the ratio of the output to input. There are certain methods to measure the productivity of employees, the major one being the turnover per employee. However this may not be truly reflecting on the profitability of the firm. Performance is also said to be a process of continuous improvement in the production/output/services through efficient use of the inputs with emphasis on team work. Banks usually measure the productivity by the ratio Total Volume of business/ No of employees, which is also truly reflecting on the profitability of any bank if profitability is said to be a parameter for productivity. Training: Training is needed to improve the performance of the employees. Training is the learning process which provides knowledge required for the specified job, skills required for performing the job, and change in attitude and behavior to...
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