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Submitted By mays1514
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Unit Content – linked to Assessment Criteria
1. Understand the relationship between supply chain management (SCM) and organisational business objectives
Concepts: demand and supply management; push and pull models; enterprise resource planning (ERP); vendor managed inventory (VMI); efficient consumer response (ECR); value chains; lean supply; global SCM; contribution to business objectives
Development: physical distribution management; materials management; logistics management and SCM (upstream and downstream)
Organisational objectives and business functions: financial, marketing, sales, operational, manufacturing, human resource
Key drivers: facilities; inventory; transportation; information; sourcing; pricing; globalisation; technology; customer expectation
Integrated supply chain: strategic goals; culture change; roles and responsibilities of staff; organisational rationalisation; higher volume and speed of transactions; enhanced market position; reduced supply chain complexity; potential for smooth process operations following complex initial set-up; enhanced, lean and agile systems
2. Be able to use information technology to optimise supplier relationships in an organisation
Different types of relationship: alliances eg adversarial, developmental, collaborative, strategic; supplier development; e-tailing; business to business, business to consumer; intermediation and disintermediation; networks; supplier associations; supplier tiering; organisational networks; personal networks; auctions
Use of information systems: intranets; extranets and virtual private networks (VPNs) for supply chain integration; operational issues eg eliminating ‘media breaks’ to exchange supply information on a common digital platform; opportunity to use sales service staff in call centres dealing with supply exceptions; order processing, web-based EDI, tracking systems

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