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Top Three Social Media Mistakes

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As of January 2014, 74 percent of all web users were on social networking sites. In other words, your brand needs to be active on social media to reach a large chunk of your potential fan base. However, if you make one little error, you could be hurting your brand's reputation. To make sure that you're getting the most out of social media, make sure to avoid the these three mistakes.

1. Allowing Access
The main reason you're on social media is to share your voice with the world. So, how can you accomplish that if you're outsourcing your social media account activity? Worse yet, what if you had someone unqualified, like an intern, managing social media? Chances are that there are going to be a lot of mistakes, such as someone not fully understanding how to explain what you do. That's not saying you should never outsource your account activity. You can't be online every second of the day. Just remember to find the most qualified person or agency for the job and work together on strategy on an ongoing basis.

2. You got Hacked
Security remains a major concern for anyone with a social media account. In 2013, for example, cyber-security firm Trustwave found that 318,000 Facebook accounts alone had been compromised. Having your social media account hacked can be disastrous since it can lead to getting your account suspended as well as loss of trust among followers.
To prevent your account from being hacked, make sure that you have a creative password, use a social media management tool, and only allow access to certain individuals. For more advice on how to protect your social profile, check these 7 tips from Hootsuite.

3. Personal Connections
Sharing your brand's personality is essential, since it can help you stand out from other brands and gives followers an idea of the people behind the logo. However, you don't want to get too personal with your social

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