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Toshiba Production Case

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Case Study
Value Stream Mapping
Elisha B. Hines-Jones
GSCM – 520-68590
Professor Dellroy Birch
July 27, 2014

Value Stream Mapping is a visual tool that represents a different stage in the value stream process. In order to create a lean process, one needs to have a full understanding of the business, production processes, material flows and information flows. Understanding the proper flow of the product maximizes value throughout the value mapping stream and will eliminate waste without making major cost error. Value stream mapping is not limited to manufacturing processes but, can be applied to service, logistics, distribution, or virtually any type of process.
The Current State
We can start by taking a look at the current state of this process starting with the supplier and ending with the customer.
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Discussion Questions
1.

Is it possible to achieve zero inventories? Why or why not?
In reality, zero inventories are a challenging, if not impossible, goal for most organizations. The concept is theoretical because the ideal production unit is one. Nothing is made until the customer expresses an unmet need for the product. In reality, inventories will always exist due to the timing between the expressed need and the actual delivery of the completed unit(s). Nevertheless, this goal aids in understanding of the lean concepts, and remains a reference point to continually remember in the on-going improvement process. 2. One way to help achieve lean production systems is to employ flexible automated manufacturing equipment and automated material handling systems. A natural result of such a move is that fewer people are required in the process, an issue addressed regularly in negotiations with labor unions. Do you think there is a conflict between such a move and the

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