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Total Quality Management

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TOTAL QUALITY
MANAGEMENT
AND SIX SIGMA
Edited by Tauseef Aized

Total Quality Management and Six Sigma http://dx.doi.org/10.5772/2559 Edited by Tauseef Aized
Contributors
Aleksandar Vujovic, Zdravko Krivokapic, Jelena Jovanovic, Svante Lifvergren, Bo Bergman,
Adela-Eliza Dumitrascu, Anisor Nedelcu, Erika Alves dos Santos, Mithat Zeydan, Gülhan Toğa,
Johnson Olabode Adeoti, Andrey Kostogryzov, George Nistratov, Andrey Nistratov,
Vidoje Moracanin, Ching-Chow Yang, Ayon Chakraborty, Kay Chuan Tan, Graham Cartwright,
John Oakland

Published by InTech
Janeza Trdine 9, 51000 Rijeka, Croatia
Copyright © 2012 InTech
All chapters are Open Access distributed under the Creative Commons Attribution 3.0 license, which allows users to download, copy and build upon published articles even for commercial purposes, as long as the author and publisher are properly credited, which ensures maximum dissemination and a wider impact of our publications. After this work has been published by
InTech, authors have the right to republish it, in whole or part, in any publication of which they are the author, and to make other personal use of the work. Any republication, referencing or personal use of the work must explicitly identify the original source.
Notice
Statements and opinions expressed in the chapters are these of the individual contributors and not necessarily those of the editors or publisher. No responsibility is accepted for the accuracy of information contained in the published chapters. The publisher assumes no responsibility for any damage or injury to persons or property arising out of the use of any materials, instructions, methods or ideas contained in the book.

Publishing Process Manager Marina Jozipovic
Typesetting InTech Prepress, Novi Sad
Cover InTech Design Team
First published July, 2012
Printed in Croatia
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