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Total Quality Management

In: Business and Management

Submitted By farazahmed461
Words 3249
Pages 13
PROJECT Name: Faraz Ahmed Reg #: BBA-13-11 Class: BBA (5th Semester) Session: 2013-2017 Subject: Total Quality Management
Submitted To: Sir Naqi Haider

Acknowledgement:

First and Foremost, I would like to thank Almighty Allah for his blessings. I would like to thank my Module Instructor “Sir Naqi Shah” for his valuable guidance and advice throughout this project. Without his superior knowledge and experience, the Project would not pursue in a quality of outcomes.

Table of Contents:

* Introduction * General Introduction * Company Introduction & Products (Nestle)

* Mission & Vision Statement and Core Values * Mission Statement * Vision Statement * Core Values

* Tasks * Task # 1 * Task # 2 * Task # 3 * Task # 4

* Conclusion * Recommendations

* References and Bibliography

Introduction: Today’s business world is highly dynamic uncertain and challenging the globalization and rapid peace of technology results in the integration of social culture economic and unsituational markets. Today the customers are very much aware about the market trends they know what is good for them and they want quality products and services at reasonable prices. The organization must effort to attract and retain customers long term and this can only made if the organization can design and develop strategic planning to establish goals and objectives with the use of their resources in the best possible manner and this can create brand image, brand loyalty and future achieve competitive advantage. The total quality management module focuses to improve the quality of management operations policy procedures standards to achieve the competitive advantage. The TQM helps the management to improve operations

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