...LSC LONDON LSC LONDON Personal managerial effectiveness Assignment: Managing diversity in Toyota company Lecturer: Dawid Mwaura Student: Shohruh Aminov (L0366NINI1012) 2013 Table of Contents Executive summary 3 Introduction 3 Company overview 3 Critical Analysis 4 Diversity at workplace 4 Diversity dimensions 5 Diversity issues 5 Diversity advantages 6 Managing diversity 7 Diversity in Toyota 8 Conclusion 8 Recommendations 8 References 9 Bibliography 10 ------------------------------------------------- Executive summary This paper will evaluate diversity in Toyota company in 21st century. Referring to a various theories in diversity it creates understanding around diversification at workplace and will analyse whether diversity assists to achieve company’s goals and objectives. The report pounders about increasing self-awareness in terms of personal perspectives of diversity issues. It recommends set of suggestion to enhance skills to solve problems related to diversity dilemmas. Main recommendation of the paper is to bring different nationalities to the board of directors of the company, because in long term the company may face disadvantages of having only Japanese nationality at corporate governance. ------------------------------------------------- Introduction Diversity itself is not a new phenomenon; it has been part of the society for many centuries, however in 21st century it has become more and more crucial. Either diversity...
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...CROSS CULTURAL MANAGEMENT Assignment When person from one cultural background, meet, interact with, understand and deal with person from other cultural background. That is cross-cultural management. The unawareness about the culture and beliefs of the people in a country has produced a lot of differences and misunderstandings between them and made their business field too much uncomfortable. In order to overcome this, the need of intercultural training has become very essential. In the intercultural training the candidates get a clear picture of the culture and the customs prevailing in a particular country and also get some helping words regarding how to mingle and associate with the people there. This enabled the trainees to clear the differences and misunderstanding between them to a greater extent. A mere training is not sufficient for a trainee to become perfect in dealing the matter timely and suitably. The latter part of the training can be attained by allowing the candidate to mingle with the people of the country concerned. Usually the trainees come across with one or two persons, or a group of people in a locality. On closely viewing the peculiarities in their behavior, nature, custom and language the trainees can make some preliminary judgment on the culture of the people there. These peculiarities cannot be taken into consideration for making judgments about the culture of the people of the country as a whole. If such an attempt is made, then it will be ultimately...
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...INDEX Sr.no | Topic | Pg.no | 1 | Introduction | 2 | 2 | Research Problem | 2 | 3 | Research Background | 3 | 4 | Aims and Objectives | 5 | 5 | Analysis and Interpretation | 6 | 6 | Conclusion & Recommendations | 10 | 7 | Bibliography | 14 | INTRODUCTION Toyota Motor Corporation, is a Japanese multinational automaker headquartered in Toyota, Aichi, Japan. In 2010, Toyota Motor Corporation employed 317,734 people worldwide, and was the world's largest automobile manufacturer by production. The company was founded by Kiichiro Toyoda in 1937 as a spinoff from his father's company Toyota Industries to create automobiles. TMC is part of the Toyota Group, one of the largest conglomerates in the world. It created its first product, the Type A engine, and, in 1936, its first passenger car, the Toyota AA. Toyota Motor Corporation group companies are Toyota (including the Scion brand), Lexus, Daihatsu and Hino Motors, along with several "non-automotive" companies. Sakichi Toyoda invented the Toyoda Model G Automatic Loom in 1924 incorporated the principle of Jidoka, which means that the machine automatically stops itself when a problem occurs, later becoming a part of the Toyota Production System. RESEARCH PROBLEM: Toyota has long been recognized as an industry leader in manufacturing and production. Toyota's management philosophy has evolved from the company's origins and has been reflected in the terms "Lean Manufacturing" and Just In Time Production, which...
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...important role in a company, which is why I chose the company Toyota. Toyota offers a full line of products for just about every need and lifestyle such as cars, trucks, SUV’s, hybrids, motorcycles and minivans. Toyota a massive car empire manufactures vehicles every day; this company has 53 production sites in 27 countries around the world (Piotrowski Chris 2010). In the fiscal year 2009 Toyota sold approximately 7.5 million vehicles worldwide in about 170 countries under the Toyota, Daihatsu, and Hino brands which ranked them as the 5th largest company in the world (Piotrowski Chris 2010). In 2005, Toyota was 8th on the Forbes list of over 2000 leading world companies but due to a largely financial crisis in 2008 the company had an enormous debt and had to borrow 3 billion dollars to keep on producing (Piotrowski Chris 2010). “A fatal car crash in Southern California in August 2009 led to the start of a massive recall” (Andrews Anthony P 2011). This lead to the entire reason of the terrible human resource management Toyota had to deal with the recall, they did handled the entire recall poorly. Toyota did not act quick enough to the public about the information of the mechanical failures of the vehicles which led to a fine by the US government of 16 million dollars in addition Toyota had to deal with massive public pressure and legal lawsuits (Andrews Anthony P 2011). The mechanical issues decimating the Toyota models and the car failures were not the entire reason of terrible...
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...Innovation and Business Development Toyota Crisis: Management Ignorance? – A Swedish Case of Consumers Perceptions Master’s Dissertation in Management of Innovation and Business Development, 15 ECTS Final seminar 2010-05-27 Authors: Yuanyuan Feng Supervisor: Mike Danilovic Hamlstad University Feng(2010) TOYOTA CRISIS: MANAGEMENT IGNORANCE? – A SWEDISH CASE OF CONSUMERS PERCEPTIONS Yuanyuan Feng School of Business and Engineering, Halmstad University, Sweden Abstract Since the late 2009, the famous vehicle manufacture Toyota has suffered a severe crisis due to unintended quality problems in its cars which had triggered Toyota’s largest officially recalls of its cars around the world. This crisis threatens the company’s previous reputation of good quality cars, as well as the brand image built up over time. This study aims to elaborate on the Toyota crisis in order to understand why Toyota faces this crisis and how they deal with the crisis; and investigate consumers’ perceptions of Toyota brand as the outcome of the crisis, with a focus on Swedish market. A qualitative research along with a number of face-to-face interviews with Toyota Swedish dealer and Swedish vehicle consumers is conducted. The findings reveal that the impact of the Toyota crisis in Sweden is not as serious as that in America; there remain satisfied and loyal Toyota’s customers who are not swayed by the negative publicities; While Toyota should manage the crisis even in...
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...Contents 1.0 Introduction 2 2.0 Ford Company Background 4 3.0 Toyota Company Background 5 4.0 Scientific Management 6 5.0 Scientific Management in Ford Motor Company 7 6.0 Contingency Theory 10 7.0 Contingency Theory in Toyota 12 8.0 How Scientific Management impacts Ford’s Workers 14 9.0 How Contingency Theory Impacts Toyota’s Workers 16 10.0 Definition of Organizational Culture and Structure 18 11.0 Ford Organizational Culture 19 12.0 Ford Organizational Structure 20 13.0 Toyota Organizational Culture 21 14.0 Toyota Organizational Structure 23 15.0 Motivational Theories 24 16.0 Maslow’s Hierarchy of Needs in Ford 25 17.0 Impacts of Hierarchy of Needs Theory 29 18.0 Goal-setting Theory in Toyota 30 19.0 Impacts Goal-setting Theory 32 20.0 Conclusion 33 21.0 References 34 1.0 Introduction One of the most important human activities is managing . Ever since people began forming groups to accomplish aims they could not achieve as individuals . Managing has been essential to ensure the coordination of individuals efforts . As society has come to rely increasingly on group effort as many organized groups have been grown larger , the task of managers have been rising in importance . The term management drives from latin word “Manu agere” which means to lead by hand . Lead by hand means , giving directions . It also implies that the leading person first goes where he or she wants to send the followers (Shied, 2010) . According to Drucker (1974) management...
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...Toyota Motor Corporation Ivan Ruiz DeVry University Toyota Motor Corporation has a long and interesting history behind it. In 1933, Kiichiro Toyoda traveled to the United States. There he visited many car companies that produces automobiles (Toyota Motor Corporation-Company Profile, Information, Business Description, History, Background Information on Toyota Motor Corporation, 2015) there he learned about the production lines on how to build cars. Then shortly upon his return to Japan, he decided that he wanted to establish an automobile establishment with in his father’s factory. In May 1935, he made his very own prototype automobile. At this point and time Japan had very little natural resources, therefore they had every reason to create a highly efficient car. Throughout the years, they did just this and established many research labs in Japan. This all started in 1939 and proceeded to 1940 with the Toyoda Science Research Center and the Toyoda Works. However, Japan became enmeshed with World War II; the attaining of basic material was becoming more and more difficult. Toyoda was making cars with wooden seats, one head light, back brakes only because of the scarce sources available to them. After the war was over Toyoda had about 3,000 employees, but had no operating facilities. Toyota was recognized as one of the most successful true stories of manufacturing history. Because of its growing success after World War II and the company was best known as Toyota after...
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...History And Background The Toyota Motor Corporation started with humble beginnings. Kiichiro Toyoda in 1933 visited the United States and several automobile plants. He returned to Japan and started an automobile division in his father's loom factory. General Motors and Ford had already established automobile plants in Japan but this did not stop Toyoda. Toyota Motor Corporation was founded August 28, 1937. In the year 2000, Toyota was the world's third largest car company and the largest car company in Japan. The current president of Toyota is Akio Toyoda. Toyota maintains a 9.8 percent share of the automobile global marketplace. Japan itself, has very few natural resources, which prompted the Toyota Motor Corporation to develop fuel-efficient vehicles. Change in political environment in Japan, prompted Japanese auto manufacturers to rely on new technologies to guarantee success in the industry such as the birth of the small car. While other countries concentrated on large, luxury vehicles, Japanese manufactures were busy focusing on building small, fuel-efficient vehicles that would grow to dominate the automotive industry. Political unrest can lead to military action and wars, which make materials needed for car manufacture difficult to find. Such was the situation Toyota Motor Company faced during Word War II, when a crippled Japanese economy forced the company to start building 'recycled' vehicles. Corporations must also comply with the laws of trade both nationally...
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...PLATINUM CONSULTANCY BRAND AUDIT REPORT ON TOYOTA SUBMITTED TO: SUBMITTED BY: Dr Kokil Jain Manisha Singh Shanu Garg Ishaan Chaudhary Amber Jain Akshay Bhandula Utkarsha INTRODUCTION : Toyota Motor Corporation, commonly known as Toyota and abbreviated as TMC, is a multinational automaker headquartered in Toyota, Aichi, Japan. It is the world's third largest automobile manufacturer by sales and production. The company was founded by Kiichiro Toyoda in 1937 as a spinoff from his father's company Toyota Industries to create automobiles. Three years earlier, in 1934, while still a department of Toyota Industries, it created its first product, the Type A engine, and, in 1936, its first passenger car, the Toyota AA. Toyota Motor Corporation group companies are Toyota (including the Scion brand), Lexus, Daihatsu and Hino Motors, along with several "non-automotive"...
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...native language in Japan and English is one of the worst. Being a business owner that markets his business around the world, it is very important that Mr. Toyoda has good communication skills in all of the different languages. Recently, the Japanese-based corporation, Toyota has taken a number of hits that have brought to light numerous issues that the company is facing. First, it suffered through a series of recalls on its vehicles because of a safety issue. The CEO of Toyota, Akio Toyoda did not immediately respond to the United States requesting his presence at a senate hearing about the safety recalls. Due to the differences in cultures between the United States and Japan, Mr. Toyoda’s hesitation in appearing at the hearings was interpreted by the United States that he and the company simply did not care. Mr. Toyoda eventually showed up for the hearings and appointed a committee at each of their manufacturing locations to oversee safety issues and started rectifying the issues in the existing vehicles on the road. (The New York Post, January 6, 2012) Due to the cultural differences between the United States and Japan (David Metge, January 13, 2011) Mr. Toyoda’s response made perfect sense to him and the Toyota Corporation...
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...These rewards as well as self development and organistational effectiveness are key reasons that being part of the team is more important than leading Claim, data warrant innovation Being part of the team can increase personal creativity and learning new skills and help to deliver any output. In today’s complex business environment, teams are an essential mechanism for delivering any output from something such as building a car to deploying an IT system. Teamwork provides a climate of collaboration such as that ideas can be shared and a common ground established to deliver the required objective. This idea has also been embraced by the business community. Yuki Funo the Chairman and CEO of Toyota motor, states that the “Toyota way is the way to number 1”. One of the principles of the Toyota way is to ‘add value to the organization by developing your people' and people can be developed by molding them into exceptional individuals and teams to work within the corporate philosophy. Organisations constantly strive to develop new products, services, new technologies and deliver them to the market. Innovation provides organisations with competitive advantage. A person own their own might have an idea but it generally takes a team with skill and expertise to complete it. This benefits both the individual...
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...Research on Toyota CSR Toyota is one of the largest car manufacturing multinational corporations in the modern world, it is necessary to underline that in recent years, it has become the leading automaker replacing the original world leader General Motors which has stayed on the first position for several decades. According to Akio Toyoda, the president of Toyota Motor Corporation, “the success of Toyota is due to the unchanging mission, which is to contribute to society through the production of safe and reliable vehicles” (Sustainability report 2010. p.2), Toyota, has been regarded as one of the top 500 companies in the world for a long time, and it has developed a trusted brand based on quality, good performance and for being environmentally friendly. They are holding a firm faith of CSR policy, which is to contribute towards sustainable development. August 2008, Toyota revised its CSR POLICY: Contribution towards Sustainable Development that takes into consideration Toyota's relations with stakeholders. In addition to applying this policy to all of its consolidated subsidiaries throughout the world, Toyota expects its business partners to also support its principles. (Sustainability report 2010. p. 8) In order to contribute to sustainable development, they believe that management interacting with its stakeholders is considerable importance. Based on “Customer First” philosophy, Toyota localizes their products to fit particular market in different countries. They successfully...
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...AMBA 640 / AMBA 640 HYBRID COURSE MATERIALS ASSIGNMENTS Acme Mexico City and Application of World-Class Operations and Information Systems Management Techniques and Production Planning and Strategy for Toyota North America (Version 06/01/15) Background Information for Acme Mexico City Acme Home Improvements, Inc. was founded in 1982 in Raleigh, North Carolina, USA. By mid 2015, the company had 125 stores along the US East Coast from Florida to Maine. Its annual sales are currently ~$5,400,000,000 with $280,000,000 net income. The average store is about 100,000 square feet with an additional 10,000 square feet of outside garden center. The stores typically carry 40,000 different products from 5,000 vendors worldwide. Major US competitors include Ace, Home Depot, Lowe's, and TruValue. All four operate already in Mexico. 1 In the interests of seeking greater profits and buffering against downturns in the US market, Acme has determined to follow these and other competitors to Canada and Mexico. In the latter, it has established, in accordance with Mexican law, a joint venture with local interests, known as Acme Home Improvements de México, SA de CV ("Acme de México" or "Acme Mexico City"). (SA de CV = Sociedad Anónima de Capital Variable, a Mexican corporate form.) There are five major product groups within each Acme store: plumbing and electrical supplies, building materials, hardware and tools, seasonal and garden/yard items, and paint, flooring and wall coverings. Each store...
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...Establishing and adjusting the marketing mix Toyota Australia is the leading car manufacturer in Australia having a market share of 21% beating it competitors. The company has grown and developed from its establishment from Japan in 1937. Toyota Australia marketing mix followed the 4P's in establishing a brand that is renowned for its quality, innovation and services. They offered a wide range of vehicles which targeted the 30's to 40's age bracket and attempting to break into the gen y market. There price reflected the services and quality of manufacturing the vehicles, and the also offered consumers choice to add features. They mainly promote their brand through television, newspapers and by being a sponsor of reality shows and sporting events. They are internationally recognised and have made their mark in the marketplace Introduction Scope The following is a marketing mix review and recommendations report on the world's largest car manufacturer Toyota. The report will outline the fundamental elements of Toyota's marketing mix, and also recommendations will be made on how to improve on each marketing mix element of the organisation. Background Toyota Motor Corporation established in 1937, is the biggest car manufacturers in the world, with its factories spanning over various countries. It is one of the world's most successful and most profitable car manufacturers. Australia has one of the smallest and oldest car industries in the world and has played an important role...
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...TOYOTA MOTOR COMPANY: AN IN-DEPTH STUDY OF THE SUCCESS OF THE KAIZEN PHILOSOPHY Toyota Motor Company recently claimed number one spot in global sales in the auto industry. Many practitioners of the “Toyota Way” concur that Toyota is the model company to imitate, but recent years Toyota has seen a decline in their core competence of quality control. Weaknesses to social and environmental fluctuations have had negative effects on Toyota’s continued profitability. Analysis of strategy and execution precedes recommendations for improving Toyota’s implementation of its famed kaizen philosophy. CURRENT SITUATION Background Toyota Motor Corporation (NYSE: TM) is a multinational corporation with headquarters in Japan. They are the world’s most profitable automaker, now having 15% market share in the U.S. (Taylor, 2007) They sold 2.5 million cars and trucks last year alone, causing them to displace Chrysler’s Big Three position in car sales in the U.S. Soon Toyota estimates it will beat out Ford’s sales, and not too distant in the future it will beat GM as well. Toyota has an admirable presence in the U.S., and even Fortune magazine has named Toyota as one of America’s Most Admired Companies—twice in a row. Toyota has returned the gratitude from the U.S. by deciding to enter in to NASCAR racing, and also by introducing the American-targeted Toyota Tundra full-sized pick-up truck. Profitability By no means does Toyota rely solely on the U.S., as their ability to turn...
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