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Toyota Organization Culture

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Toyota Organizational Culture
Toyota is the world leader in manufacture of motor vehicles. Toyota has branches all over the world, and in almost all states in the United States. The three levels of culture which include in Toyota organization are artifacts, espoused beliefs and values, and basic underlying assumptions. The major aspects of organizational culture within Toyota include leadership and motivation (structures and processes), team work and communication (ideals, goals and values), and conflict resolution (taken-for-granted beliefs). According to Schein, “artifacts include the visible products of the group, such as the visible and feelable structures and processes” (Schein, 2010). Toyota leadership style is democratic, and it proven to be effective within Toyota. Toyota let their employees involved in decision making process, especially when the decisions affect themselves. At Toyota, employees are independence and there are minimal supervisions from the management. By doing this, it enable the employees to be innovative and work without interference. “Toyota has an elaborate employee participation and empowerment related system that uses creative suggestion program and quality improvement system using quality control circles” (Nayebpour, 2007). When employees make a mistake, the upper management advises employees to take it as a learning experience instead of award punitive measures. The upper managements always available to the employees at all times to solve their problems. Artifacts which includes “its style, as embodied in clothing, manners of address, and emotional displays” (Schein, 2010). For a company to achieve high performance levels and meet its goals, it employees have to be highly motivated. The motivation level at Toyota is high mainly due to the empowerment of employees. Toyota's philosophy of empowering its workers is the centerpiece...

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