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Training and Education in Healthcare

In: Business and Management

Submitted By vasudhakansal
Words 1366
Pages 6
Assignment : Human Resource Management

Topic : Training and education in healthcare

Submitted by : Vasudha kansal PRN : 12040141077

Training and Education are vital in Health Care
Education is important to ensure that critical risk management and loss control information is presented to, understood and utilized by healthcare professionals and staff. These educational and training programs provide the tools required to move toward s Energized, committed and educated employees make a positive difference in a patient’s healthcare experience; untrained and undereducated employees lead to potentially unsatisfactory service situations. This is critically important since most malpractice claims and lawsuits are pursued based on patients’ feelings about those potential communication and service lapses.
Developing the Loss Control Culture
Research consistently shows that often the cause of malpractice claims is miscommunication and service lapses, not actual malpractice. A loss control program that focuses on eliminating service and communication lapses and stresses the importance of service excellence creates an environment where everyone wants to work and practice. More importantly, an environment is created in which the patients feel both cared about and respected.
Informed Consent for You – Going on the Offensive
Informed consent claims continue to plague physicians across the country. Research shows that although these claims may be among the easiest for a plaintiff to pursue, they can also be the easiest to prevent. Informed consent, often thought of as an overly defensive mechanism, is actually a...

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