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Transplant Financial Coordinator Case Study

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The Transplant Financial Coordinator is part of a committee that determines if patients meet requirements for the kidney transplant waitlist with the United Network of Organ Sharing (UNOS). The Transplant Financial Coordinator acts as a liaison to Patient Financial Services, hospital and professional third party. This position works along with the other Transplant Financial Coordinator in the Kidney Transplant Program to ensure that patients maintain adequate coverage before, during and after transplant; facilitate the flow of medical records data to assure accurate and prompt reimbursement, data collection and clinical data analysis. The role of the Referral Specialist included obtaining and completing insurance information, benefit verification, and interpreting benefits. She documented and …show more content…
She also ensured that referrals are addressed in a timely manner and reminded patients of scheduled appointments. The Referral Specialist also ensured that the patients chart is up to date with medical information on specialist consults, hospitalizations, emergency room visits related to their health.
3. Indicate how your experience relates to health management?

The position of Transplant Financial Coordinator involved processing referrals for for kidney transplant evaluation, insurance verification, and clinical coordination of benefits. She also has opened insurance contracts for kidney transplants to ensure that donated kidneys are covered under the recipients insurance. Another responsibility of the Transplant Financial Coordinator had was to keep an insurance summary on patients who came in to be evaluated for kidney transplant to keep a record of their insurance. She also re-verified insurances through various computer programs monthly to make sure that insurances were current and in-network with Vanderbilt Medical

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