 The problem within the CTA today is its leadership tactics, mistreatment of employees, the company’s culture that has been instilled within the company for decades now, and certain managerial actions which have led managers to violate their own discipline policies. President Claypool believes firing hundreds of employees will help his company to save money on the budget.
 Firing hundreds of employees for small mistakes is not the main problem that rises in the budget. The problem is also with the lack of leadership tactics and company’s culture.
Recommendation and Solution:
 According to the problem statement we try to recommend and find a solution with the based analysis.
Budget Problems :-
 The best way to recommend this is creating new routes and busses and upgrading of employees to full time so that there is no problem in the transportation and the employees should be satisfied accordingly so that the customers are happy and satisfied by implementing new ideas to improve customer performance like extra reward point in the Ventra card can be implemented which helps then in low budget profile when upgrading rather than firing of employees.
Company’s Culture:-
Decision Making:-
 Decision makers are the one who hire people, so they must be educated and well trained to hire people so that there is no absent and late from the employees hired, for a good transportation and customer satisfaction and the growth of the company.
Leadership and tactics:-
 Leadership qualities of the company deals with the Human resource management of the company .so it should organize the cultural changes according to the situation so that the company will be improved in budgets, because of the growth of employee morals and people will come to work since it is a good company and a supportive environment to work.
Solution:-
 It is always better to fix a problem in a