...Malaysia’s 40 Richest T AKING A BREAK FROM AN investor presentation at the Ritz-Carlton in Singapore, AirAsia’s Tony Fernandes, sporting his trademark red baseball cap, flips through his company’s 140-page annual report. He pauses on 2 of the 16 ads, one from AIG and one from General Electric. “We’re the only company in the world putting ads in our annual report,” Proletariat Capitalist TONY FERNANDES revolutionized Asia’s airline industry by introducing the region’s first low-cost carrier. Now he’s plotting more insurgencies in airlines, hotels and financial services. By Justin Doebele 30 F O R B E S A S I A JUNE 4, 2007 Malaysia’s 40 Richest Sleepover in Kuala Lumpur: Tune Hotels, with rooms costing as little as $3 a night, are Fernandes’ attempt to provide cheap, clean lodging. he boasts. “For others it’s a cost, but we made a $50,000 profit.” Fernandes, 43, relishes turning costs into cash. After all, he built a small fortune by being budget-conscious. Less than six years ago he and a partner paid a debt-ridden Malaysian company 27 cents for a troubled carrier and assumed its $11 million in debt. He relaunched AirAsia Berhad as Asia’s first low-fare airline and the region’s first carrier to allow customers to buy tickets online and through mobile phones. The no-frills outfit got rid of complimentary food and drinks, frequent-flier programs, airport lounges, even cleaning crews; flight attendants now clean the cabins after flights. Ads are sold on the...
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...debts the company/organization will have if they refer to banks for loans to seek capital for expansion thus reducing interest and increasing profit margin of the company/organization. 2. Describe the business nature of Tune Ins Holdings Berhad. (4 marks) Tune Ins Holdings Berhad have two core businesses which is an online business by selling insurance products to customers as part of their online booking process with the online partners, and a general insurance business in Malaysia. The online insurance business with the group of its reinsurance business, currently underwrites in 14 markets in 12 countries, the main markets are Malaysia, Indonesia, Thailand, Singapore and China. The general insurance business directly underwrites general insurance products only in Malaysia. TIMB has approximately 1,000 agents and 16 branches throughout Malaysia. Tune Insurance Malaysia Berhad (TIMB) also gone through 55.85% owned subsidiary. Tune Money Life Re Ltd Business Focus TMLR go do life reinsurance business namely is the life insurance products with accident and health medical through direct marketing channel to AirAsia and Tune Hotel customers under the marketing name of AA Lifestyle Protection Plan and Tune Hotels Lifestyle Protection Plan respectively. Tune Money Gen Re Ltd Business Focus TMGR does non-life reinsurance business namely...
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...debts the company/organization will have if they refer to banks for loans to seek capital for expansion thus reducing interest and increasing profit margin of the company/organization. 2. Describe the business nature of Tune Ins Holdings Berhad. (4 marks) Tune Ins Holdings Berhad have two core businesses which is an online business by selling insurance products to customers as part of their online booking process with the online partners, and a general insurance business in Malaysia. The online insurance business with the group of its reinsurance business, currently underwrites in 14 markets in 12 countries, the main markets are Malaysia, Indonesia, Thailand, Singapore and China. The general insurance business directly underwrites general insurance products only in Malaysia. TIMB has approximately 1,000 agents and 16 branches throughout Malaysia. Tune Insurance Malaysia Berhad (TIMB) also gone through 55.85% owned subsidiary. Tune Money Life Re Ltd Business Focus TMLR go do life reinsurance business namely is the life insurance products with accident and health medical through direct marketing channel to AirAsia and Tune Hotel customers under the marketing name of AA Lifestyle Protection Plan and Tune Hotels Lifestyle Protection Plan respectively. Tune Money Gen Re Ltd Business Focus TMGR does non-life reinsurance business namely accident and health risk and it is from travel insurance policies underwritten...
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...• Stevie talks about how cartoons have become violent and addictive to children and also how they have hidden adult subliminal messages to allow for parents to enjoy the cartoons along with their children. • Three major effects that have been proven by psychological research caused by children seeing violence on television are: the child may become less sensitive to the pain and suffering of others, children who watch violence do not fear violence nor are they bothered by violence in general, and the children are more likely to become aggressive or use harmful actions towards others. • "The April 2004 issue of the medical journal Pediatrics published a study done by Children’s Hospital and Regional Medical Center of Seattle, Washington. The study revealed that children who watched three to four hours of television daily had a 30 to 40 percent greater risk of developing attention deficit disorder than children who did not watch television." • cartoons set a false reality for children by cartoon characters being invincible. It talks about instances such as the how Wile E. Coyote in episodes of 'Loony Toons' can fall off a cliff and walk away without even a scratch. Incidents like this make children think that they too can do these things without being hurt, when in reality they can not. Having this false sense of reality increases the risk of child safety. “For every hour of TV viewed per day, the risk of injury rose by about 34% in the children studied.” • Wilcox talks about...
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... | |This supply chain indicates the sourcing |Packaging, manufacturing and assembly take |This chain involves distribution – | |that is made from an external supplier. |place at the same time in the same |externally. | |The main supplier used by Warner Brothers |environment. | | |is Hewlett Packard. | |Using broadband communications links, High | | |Types of formats used are DVD, Blu-ray and |Def. Televisions and DVD’s. | |Hewlett Packard provides them with a |HD DVD, I-Tunes and mobile devices for |Creating over 6000 motion pictures already | |complete package of hardware, software and |video on demand. |that is stored in their library. | |services for their media platform. HP also | |WB also has their own online presence, | |provides a high performance storage unit |Warner brothers are completely a digital |providing the...
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...Reprinted for Kristina Bellino, McKesson Kristina.Bellino@mckesson.com Reprinted with permission as a subscription benefit of Skillport, http://skillport.books24x7.com/ All rights reserved. Reproduction and/or distribution in whole or in part in electronic,paper or other forms without written permission is prohibited. The Management Training Tool Kit: 35 Exercises to Prepare Managers for the Challenges They Face Every Day Handouts www.amacombooks.org/go/ManagementTraining Case Report Worksheet Case Analysis Guidelines Worksheet Case Descriptions Case 1: How Come They Make More Than I Do? Case 2: “She’s a Smart Enough Broad” Case 3: Improving Performance in Business Services Case 4: “Looney Tunes on Parade,” Part 1 Case 5: “Looney Tunes on Parade,” Part 2 Case 6: “Looney Tunes on Parade,” Part 3 Case 7: Mary Corey Case 8: Shipping and Receiving Case 9: They Came from Docu-Max Case 10: He’s Just Not the Same Case 11: Special Checking Is Handed a Loss Case 12: Beverly Comes Full Circle Case 13: It Was Really So Simple Case 14: Pain in Claims Case 15: Don’t Let Her Get Behind You Case 16: Kathy’s Temper Case 17: Forgetting Claims Case 17: Adjustment Determination Form 1293 Case 18: Answering the Phone Case 19: Good News, Bad News, Part 1 Case 20: Good News, Bad News, Part 2 Case 21: Good News, Bad New, Part 3 Case 22: Conflict in Customer Service Case 23: Don’t Let an Old Flame Die Case 24: The Contradiction of Business Case 25: Problems Behind the Counter Case 26: Wanted:...
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...films, which also includes all of the royality rights. This is refered to by Warner Bros. as its E-Master which are stored on servers at Warner Bros. Warner Bros. in 2006 produced more than 25,00 different DVEs and delivered more than 180 hours of video programming weekly through its global digital exchange. They also produced and distributed more than 50 television series and digitized more than 6,00 feature films in its storage vaults for DVD releases. The creation of the E-masters enables Warner to utilize any channel to reach the consumer including their website and most retailers. The company also has an online Web initiative that will enable fans of various cartoon shows such as Looney Tunes to download new, interactive content, related games, and flash animations of Bugs Bunny, Daffy Duck, and other popular characters. Choose one of these components and make a recommendation for an improvement to that area of the supply chain. Explain your reasoning for the change. I think that the downstream component the the area that I would suggest to improve. I think that the more visible and contactable you are the more customer satisfaction you will have. The Warner Bros .website is large and hard to navigate....
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...During the 1940s, growing up in the United States of American became more complex. Technology provided new interest and amusements. The Great Depression and two world wars touch young people's lives. Still some things did not change. Going to school and having fun were the only thing that children had to worry about. As the economy grew, many Americans were able to buy goods that were consider luxuries. Base ball continued to be a favorite sport of the Americans and with the National league out is was a hit in the 40s. During Warner Brother's first decade, its typical motion pictureoften a relatively low budget, extremely fast pacing, and a working class setting characterized a musical, a gangster film, or a film biography. Chuck Jones was an American motion-picture animator, writer, director, and producer, known for his work on many classic animated films. He was the creator of Bugs Bunny, Porky Pig, and Daffy Duck. In the early 1940s DC continued to innovate and to introduce new superheroes. These included the Flash, who had superhuman speed; Green Lantern, whose magic ring of green meteorite gave him the power to shape energy; and Wonder Woman, an Amazon possessing superhuman strength and speed as well as the ability to deflect projectiles. Now with all these luxuries appliances on sale for a cheap price they were found every where in the states. Now there were refrigerators, electric toasters were only some of the appliances. The product that probally was the greatest effect...
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...not at the cost of quality of the project. Budgetary Numbers: Humane Resources Cost: While the Looney Tune Bank and Trust Corporation has many internal resources that will be used to make this training successful but there are certain task that must be outsourced. The internal resource includes one resource from project management, two resources from the training department, two resources from human resources, and two subject matter specialist from the IT department. External resources include three resources from a printing company and two resources from a travel agency. The overall cost of the wages for the human resources to complete the Being Compliant training project total $9,700 dollars. Material Resources Cost: Material costs include the materials for training packages, note-taking materials, and registration material. The material and printing cost are estimated at $1000. Traveling Expenses: The Human Resource Department has identified 25 branch managers that will be required to attend the training. The travel expenses will include round-trip airfare, two night hotel stays, and transportation to and from the hotel. Airfare is estimated at $250 per person for round trip economy tickets. Airfare costs total are estimated at $6,300 dollars. Hotel room rates are estimated at $125 at night based on single occupancy. The estimated totals for hotel cost are $6,500. The transportation costs for the trainees is estimated at $500...
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...The Director of F&B at a hotel has many responsibilities. Develop a prioritize list of three to five skills for success as a Director of F&B. Be prepared to defend your ranking. 1). Motivation----- When being a director they need that motivation and strive to keep things moving at the right pace because the as the director, one has so many things to do on a daily base period. All the goals will be meet on time if the company has a mindset of being motivated to get things done and getting them done on time. I chose motivation because being motivated and having motivation it helps one throughout life to get things accomplished. The company as individuals follows the director and his orders and his motivation. If the director isn’t on time the company wont be either. With the director being in a motivated mood, the company will also be motivated and everything that has to be done will get done as needed. 2). Budgeting- Basically the Director needs to know and manage the finances of the company. The director needs to know how to do this important responsibility. Money comes in and out each day through a hotels F&B. If things go wrong with the finances all that relies on the director. All three of these responsibilities play a big role in the development of a great director of F&B. Even though each one plays a big role, I needed to prioritize them in order. Leadership came first because leadership is where everything starts. Its the heart and...
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...Recent trends in information system Introduction The advancement of technologies in business is changing the world of work. Businesses find they must incorporate many of the new technological procedures, processes, policies, hardware, and software into their environment to remain competitive. The impact from these technological advances on how work is performed affects the workforce far differently now than what has been seen over the past 25 years. One of the greatest impacts has been on the workers themselves, and the challenge of training and preparing to remain abreast in today’s workforce is tremendous. This challenge, which is facing today’s workers, is something educators cannot afford to ignore. Technology has created a revolution in today’s educational environment, and this change in education makes teaching more rewarding and far more challenging (Bryant, 2001). Recent Information Technology Trends Future Information Technology Trends : There's no denying that we are in a worldwide downturn. Governments are in debt; jobs are being cut; houses are being repossessed and people pain because it. However, there is a way to plan for the declining eminent and that is through IT guidance. If you are like most people, the last thing on your opinion is paying for tuition, especially in a specialty as baffling as information technology. However, IT education may be your label out of the slump and into a fulfilling and stable career. Here's why : Universality...
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...DATE : 29 August 2014 INTAKE 14 DAY QUESTION(S) : Your company is operating in a mature market. Identify and discuss the potential marketing strategies which your company can apply in order to remain competitive. A company in a mature market may be one that is in the hospitality industry. The company would have reached a state of equilibrium marked by the absence of significant growth or innovation. There are features that mark out such a company and they can be illustrated using tools such as the Boston Consulting Group’s matrix and the industrial life cycles amongst other observations. In the hospitality industry one may specifically look at the interesting ways a hotel may try to remain competitive in a mature market. Often the very basis for competition and creating value for the product or service will change radically when a market matures. The key aspect to succeeding may lie in the essence of the marketing concept which Kotler & Armstrong (2006:10) define as a concept holding “ … that achieveing organisational goals depends on knowing the needs and wants of target markets and delivering the desired satisfactions better than competitors do.” So customer focus and value are what is important in order to remain competitve in the mature...
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...http://www.scribd.com/doc/4089502/Tune-Hotel a) Strength •Advance booking Tune Hotel provided the services of advance booking via the website of Tune Hotel. (http://www.tunehotels.com). This advance booking service through internet helped to minimize uncertainty regarding the hotel. The issue of overbooking never happened in the hotel with such excellence in the booking system. Besides, customer can book the rooms 3 month in advance, the earlier you book the room , the cheaper rates you will get. Customer can make the payment through credit card, cheque , cash transfer and others payment mode. •Outsourcing In order to save cost, one of the strategies applied by Tune Hotel is outsourcing. In Tune Hotel Kuala Lumpur, the housekeeping, Uncle John Kopitiam, 24 hours convenience store 7 eleven, money changer kiosk, Subway and CIMB ATM and Bureau de change are indeed part of outsourcing. This strategy had helped Tune Hotel to save a big amount of cost. However, although these are under third parties ,Tune Hotel always keep in touch with the management of those companies in order to make sure the services provided are at a satisfactory level and in the right track. Tune Hotel also stressed on the good relationship between Tune Hotel and the third parties. •Staff training Tune Hotel spend a big amount in training its’ employees. The purpose of providing such intense training program is to ensure the quality of the services provided by the front desk staffs. According to Safuan...
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...SINGAPORE HOTEL INDUSTRY ANALYSIS Prepared by: Nazia Husain Marketing 558: Marketing Across Cultures TABLE OF CONTENTS Contents EXECUTIVE SUMMARY 3 HISTORY 4 GOVERNMENT 6 CULTURE 6 Religion 6 Language 7 Economy of Singapore 8 Trade 9 Employment 10 ASEAN 10 MACRO-ECONOMIC REVIEW OF SINGAPORE 11 Economic Factors 11 Macro-environment factors and hotel industry 12 INDUSTRY ANALYSIS 14 Hotel Demand 15 Hotel Supply 16 COUNTRY CLUSTER ANALYSIS 17 Regional Analysis in the Hotel Industry 17 Singapore Industry Analysis 17 RevPAR 19 Singapore Hotel Association 20 Corporations Expanding Into the Region 22 CONCLUSIONS AND RECOMMENDATIONS: 23 Working culture differences between the US and Singapore 23 Expansion into Singapore 24 APPENDIX 26 EXECUTIVE SUMMARY The purpose of this research paper is to provide insights into the Singapore Hotel Industry. Through an analysis of economic indicators and the hotel industry in the region, along with a look at how the cultural characteristics of Singapore help illustrate many reasons why hotels should look to expand in Singapore. One of the many reasons why the hotel industry is of such importance in Singapore is its continuous growth and expansion of the services industry in the region. Although there is a slow growth of visitors projected in 2012 due to an uncertain economy, it is to the countries best advantage to increase the number of hotels being planned to open in the next...
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...Scott Berman, U.S. Advisory Leader, Hospitality and Leisure Consulting Group of PricewaterhouseCoopers Raymond Bickson, Managing Director and Chief Executive Officer, Taj Group of Hotels, Resorts, and Palaces Stephen C. Brandman, Co-Owner, Thompson Hotels, Inc. Raj Chandnani, Vice President, Director of Strategy, WATG Benjamin J. “Patrick” Denihan, Chief Executive Officer, Denihan Hospitality Group Joel M. Eisemann, Executive Vice President, Owner and Franchise Services, Marriott International, Inc. Kurt Ekert, Chief Operating Officer, GTA by Travelport Brian Ferguson, Vice President, Supply Strategy and Analysis, Expedia North America Chuck Floyd, Chief Operating Officer–North America, Hyatt Anthony Gentile, Vice President–Systems & Control, Schneider Electric/Square D Company Gregg Gilman, Partner, Co-Chair, Employment Practices, Davis & Gilbert LLP Susan Helstab, EVP Corporate Marketing, Four Seasons Hotels and Resorts Jeffrey A. Horwitz, Partner, Corporate Department, Co-Head, Lodging and Gaming, Proskauer Kevin J. Jacobs, Senior Vice President, Corporate Strategy & Treasurer, Hilton Worldwide Kenneth Kahn, President/Owner, LRP Publications Paul Kanavos, Founding Partner, Chairman, and CEO, FX Real Estate and Entertainment Kirk Kinsell, President of Europe, Middle East, and Africa, InterContinental Hotels Group Radhika Kulkarni, Ph.D., VP of Advanced Analytics R&D, SAS Institute Gerald Lawless, Executive Chairman, Jumeirah Group Mark V. Lomanno, President, Smith Travel Research...
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