...Recommendations Pages 10 and 11 Bibliography Page 12 Background The beginning of Time Warner Cable (TWC) can be traced back to 1968 when American Television and Communications (ATC) was founded. Later, between 1973 and 1978, Time Inc. acquired 100% of ATC and Warner Communications formed Warner Cable. In 1989, the merger of Time Inc. and Warner Cable was announced, later becoming what we know today as Time Warner Cable. As noted on the company’s website 1, Time Warner Cable Inc. (NYSE: TWC) is among the largest providers of video, high-speed data and voice services in the United States, connecting more than 15 million customers to entertainment, information and each other. They currently operate in 29 states and have over 51,000 employees. Time Warner Cable Business Class offers data, video and voice services to businesses of all sizes, cell tower backhaul services to wireless carriers and managed and outsourced information technology solutions and cloud services. Time Warner Cable Media, the advertising arm of Time Warner Cable, offers national, regional and local companies innovative advertising solutions. In 2012, TWC acquired Insight Communications. As of the end of 2012, TWC had annual revenues of over 20 billion dollarz had a stock price around $96 per share and ranked 142nd on the Fortune 500 list of companies. From a strategic perspective, TWC has adopted as their mission statement: “Connect people and businesses with information,...
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...Time Warner Cable 200 8 A N N U A L R E PO R T Time Warner Cable is the second-largest cable operator in the U.S. and a major provider of communications and entertainment services to homes and businesses. Our technologically advanced, well-clustered operations serve about 14.6 million customers in 28 states, with our largest operations located primarily in five geographic areas: New York State (including New York City), Texas, Ohio, the Carolinas and Southern California (including Los Angeles). Time Warner Cable is built on a foundation of technological innovation and commitment to the communities we call home. VIDEO • Time Warner Cable offers packages of ff cable channels to fit a wide variety of budgets. With Digital Cable, customers have access to more than 200 channels, On Demand, parental controls and optional DVR service. • Time Warner Cable’s Digital Cable is the “Home of Free HD.” Our highdefinition service delivers the best fi HD channels and HD On Demand. • On Demand gives customers thousands of viewing choices instantly, with new movies, shows and sporting events added every day—many in HD. • Start Over® is an Enhanced TV feature that lets viewers restart a program already in progress, at the push of a button, even if they haven’t programmed their DVR. HIGH-SPEED DATA • Road Runner High-Speed Online delivers a blazing-fast Internet connection with speeds up to three times faster than standard DSL packages. • Security Suite comes with every subscription and delivers...
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...Introduction Netflix is the world’s largest online television service provider, which controls the market globally generating over 50 million subscribers. The company has consolidated its position as an online television industry. It provides its users with a fast Internet delivery service of television shows and movies directly on computers, television, and mobile devices worldwide. The video streaming and broadband connection help users around the globe download and watch large video files from the comfort of their homes. With the advantage of this technology, Netflix has launched a video steaming website in 2009 where subscribers can watch the most recent television shows and movies. For today’s audience, it’s all about immediacy and mobility. The content of the users is looking for convenience, product selection, community of users, and customer services to fit their needs. Netflix, however, has given users the ability to watch a movie or an episode of their favorite TV show while traveling or being away remotely from the comfort of their homes. With the understanding of the impact of video streaming and the entertainment industry, there are many competitors that have similar avenues relating to Netflix. Company Overview Reed Hastings and Marc Randolph founded Netflix (NFLX) in 1997 in Scotts Valley, California. Netflix is a consumer technology company and industry leader for on-demand video streaming of copyrighted content on a monthly subscription. The monthly subscription...
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...Cable is a cable company here in central Florida. Just a few months ago the contract with Fox Networks was expiring and both TWC and Fox Networks were under negotiation to renew the contract. As the deadline came closer and closer Fox Networks started to apply pressure on TWC through the media. Fox started local radio ads warning customers that Fox Networks is in danger of not being shown on TWC, and urged customers to call TWC and tell them to keep Fox Networks on their televisions. Fox even went as far as setting up a eight hundred number that automatically forwarded to the TWC call centers. The call volume was amazing and often two hundred to three hundred people would be on hold at any given time. Billboards went up all over town, warning customers that they had other choices such as satellite if they still wanted to watch Fox stations here in central Florida. Local Fox stations ran commercials during their shows and had tickers across the bottom of the screen again urging customers to call TWC and tell them you want Fox or will cancel their service. TWC quickly rebutted with Ads of their own letting customers know that they were working with Fox Networks to resolve this issue and the reason behind this negation was because Fox wanted a significant amount more money to renew their contract and thus raising the cost of TWC’s services. TWC offered a free month of service to any customer that called in regarding this issue. Ultimately both sides were able to agree...
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...FOLD FOLD Channel Lineup ATHeNs TWC BAsiC serviCe 2..............................WOuB (PBs) 3 ..............................WsAZ (NBC) 4..............................WCmH (NBC) 5..............................Government Access 6 .............................WsYX (ABC) 7 ..............................WLPX (iON) 8..............................WvAH (FOX) 9 .............................Public Access 10...........................WOWK (CBs) 11 .............................WCHs (ABC) 12............................TLC 13............................WQCW (CW) 14 ...........................Travel Channel 15............................The Weather Channel 16 ...........................WGN 17............................TBs 18 ...........................QvC 19 ...........................univision 20 .........................History 21............................HsN 22 ..........................C-sPAN 23 ..........................Hallmark 24 ..........................Time Warner Cable Connection 25 ..........................educational Access 26..........................Local Weather radar 27 ..........................HLN 56 .........................CNBC 57 ..........................msNBC 58..........................Big Ten Network 59..........................NBC sports Network 60 ........................Animal Planet 61 ...........................National Geographic 62..........................Golf Channel 63..........................Fox News 64 .........................FX 65.....
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...NAME CHANNEL NAME VARIETY PASS Reelz Revolt RLTV Science Smithsonian Sprout Sundance West TBN Teennick The Sportsman Channel Tr3s TWC SportsChannel Univision Deportes VH1 Classic TWC MOVIE PASS Encore Encore Action Encore Action West Encore Black Encore Black West Encore Classic Encore Classic West Encore Family Encore On Demand Encore Suspense Encore Suspense West Encore West Encore Westerns Encore Westerns West FX Movie Channel IFC Sundance Channel Sundance West TWC Movie Pass On Demand TV EN ESPAÑOL MAS AYM Sports CBTV Cine Mexicano GolTV Mexico 22 TBN Enlace Teleformula Viendo Movies Al Jazeera America American Heroes Aspire BabyFirst BBC World News BBCA beIN SPORTS beIN SPORTS Espanel Bloomberg Boomerang C-SPAN 3 Canal de Tejas CBS Sports Network CCTV News Centric Chiller Cloo CNBC World Cooking Channel Daystar Destination America Discovery Family Discovery Life Disney Jr Disney West Disney XD DIY Network El Rey English Premier League ESPN Deportes ESPNews ESPNU Esquire Family Net Flix Flix West FM Fox Deportes FOX Sports 2 Fuse FXX FYI GSN H2 Hallmark Channel Hallmark Movies & Mysteries IFC Lifetime Real Women Logo MLB Network MTV Hits MTV2 Multimedios Nat Geo Wild NBA TV NBC Sports Network NBC Universo NFL Network Nick Jr Nicktoons Outdoor Channel Ovation QVC Plus El Paso HD PASS beIN SPORTS MAV TV MGM HD Smithsonian Universal HD TWC SPORTS PASS beIN SPORTS ESPN Classic ESPN College Extra 1-8 ESPN Goal Line / Buzzer Beater Fox College Sports- Atlantic Fox College...
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...(U.S. EEOC, 2014). An employer who violates Title VII may find themselves subjected to a number of legal consequences such as having to pay large sums for damages and being required to readjust the company’s policies (LaMance, n.d.). To avoid violating Title VII Mr. Stonefield and his managers should treat all employees and applicants equally without regard to any characteristics except job performance (HR Specialist, 2013). The Texas Payday Law covers all business entities in the state of Texas, regardless of size except public employers such as the state or federal government (TWC, 2013). This law gives the Texas Workforce Commission (TWC) the authority to enforce wage laws and investigate wage claims (TWC, 2013). Texas Payday Law covers compensation for services rendered, commissions and bonuses, and certain other fringe benefits according to a written agreement with or policy of the employer (TWC, 2013). The law states that employers must pay employees for all hours worked...
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...too: As consumers are ever more concerned with where products come from, employees now want more from their employer than a paycheck. They want a sense of pride and fulfillment from their work, a purpose and importantly a company’s whose values match their own. Not only is CSR crucial to recruiting talented employees, it’s also a great way to maintain the engagement of your existing work force. http://www.forbes.com/sites/jeannemeister/2012/06/07/corporate-social-responsibility-a-lever-for-employee-attraction-engagement/ • Then, assess the ethical nature of the company you selected. You may want to use the Ethical Weather Report on page 311 of your text. The company I selected to assess the ethical nature is The Texas Workforce. TWC standards of conduct states...
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...When television first became popular, mainstream media companies were unsure of how to profit off the new sensation. Television sets back then used antennas that received wireless airwaves to produce a picture. Consumers could theoretically watch any channel within a broadcast area for free. While this was taking place Glenn Beck, Former CEO of time INC, was working behind the scenes to implement a service that would allow for viewers to plug into a regulated receiver to have reliable access to a broad range of channels and networks. In 1978, TWC acquired 100 percent of the American Television Communications network and Glenn Beck’s idea of regulated television was put into motion. Time INC merged with Warner Cable Company in 1989, and then three years later ATC and Warner converged to formally become the Time Warner Cable, a subsidiary of Time INC. In 1996, Roadrunner high-speed Internet was introduced; next they unveiled their version of digital phone service in 2003. By 2005, the company had brand named the Triple Play, a combination of all three services. Beck’s idea finally had a face and was a fully operational communications company. Time Warner Cable has three corporate offices along the east coast in Connecticut, North Carolina, Virginia and its headquarters are located in New York City. Time Warner Cable is now completely independent of the Time Warner Company, and operates nationally in 29 different states. (4) More recently, the nation’s second largest communications...
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...of time that small firm can turn into a great company or corporation and become a leading monopolistic on the market. This is why I have decided to research Time Warner Cable. The history of the company is unlike any other with their cutting edge digital technology, range of home entertainment and information choices for the whole family to enjoy, and superior customer service that demonstrates customer satisfaction is the company's number one priority. In the late 1940s, entrepreneurs using simple antennas an Army surplus coaxial cable created the country's first cable television system and revolutionized the way Americans watched television (Warner Sperling, Cass, The Brothers Warner 2008). More than 70 years later, Time Warner Cable (TWC), the second largest cable provider, owns and manages advanced, well clustered cable systems throughout the United States and is ready to embark on it's next life phase of merging with Charter Communications. With the spread of the medium of television in the years following World War II, entrepreneurs in rural and valley towns figured out a way to bring distant broadcast signals to their communities using antennas and coaxial cable. During this time, visionaries emerged who would shape both the cable industry as a whole and Time Warner Cable. By the late 1960s, cable is positioned for an explosive growth. A few of the early pioneers are Bill Daniels and Monroe "Monty" Rifkin. Bill...
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...Time Warner Cable Inc. (TWC), formerly Warner Cable Communications and sometimes colloquially referred to as simply Time Warner, is an American cable telecommunications company that operates in 29 states and has 31 operating divisions. It is the second largest cable company in the U.S. behind only Comcast, which has agreed to acquire TWC pending regulatory approval. Its corporate headquarters are located in the Time Warner Center in Midtown Manhattan, New York City, with other corporate offices in Stamford, Connecticut; Charlotte, North Carolina; and Herndon, Virginia. Time Warner Cable serves customers in the following 29 states: Alabama, Arizona, California, Colorado, Hawaii, Idaho, Illinois, Indiana, Kansas, Kentucky, Maine, Massachusetts, Michigan, Missouri, Nebraska, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington, West Virginia and Wisconsin. Originally controlled by Time Warner (the film and television production company and cable channel operator), that company spun out the cable operations in March 2009 as part of a larger restructuring. Since then, Time Warner Cable has been an entirely independent company; merely continuing to use the Time Warner brand under license from its former parent (it also previously used the "Road Runner" name for its Internet service). Time Warner Cable does own several local news and sports channels, but it no longer has any corporate affiliation...
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...Mini Paper Name Keller Graduate School Training & Development Professor Date The paper should incorporate concepts discussed in the text, articles, case studies, and discussions, and it should describe the methods and processes being utilized to gather the information. “The training needs assessment is a critical activity for the training and development function.” (Miller & Osinski 2002) With the continuous customer service issues TWC is experiencing, understanding the opportunities for development in this area are key to the mission of the organization. Which is to give customers control in ways that are simple and easy, this all starts with customer service. In Colorado Springs, Colorado TWC operates its largest customer service call center. With over 800 employees on this site it’s a prime location to complete an employee survey and interviews. Both of these concepts for collecting data will be utilized to gather the information for the needs assessment. The paper should include information regarding the three levels of analysis (individual, task, organization) and should also discuss any difficulties experienced in getting the data. “The purpose of a training needs assessment is to identify performance requirements and the knowledge, skills, and abilities needed by an agency's workforce to achieve the requirements.” (OPM, 2014) A needs assessment is comprised of three parts, an organizational analysis, task analysis and an individual analysis....
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...I. Summary A CBI Holding Company was a New-York based parent company for several wholly-owned subsidiaries. These marketed an extensive line of pharmaceutical products that were purchased from drug manufactures, warehoused in storage facilities and then resold to retail pharmacies, hospitals long-term care facilities and related entities. CBI’s chairman and president Robert Castello was the seat of the CBI‘s troubles and principal implementer of fraudulent schemes. When in 1991 he sold 48 % ownership to TWC, both companies agreed that TWC would have the right to take control of CBI in case of any so-called triggering events. Shortly after this deal in following 1992 and 1993 Castello and his subordinates were intentionally misrepresenting operating results and financial conditional for the end of fiscal years mainly for enlarging Castello bonuses. To be more specific CBI understated payables at the end of fiscal 1992 and 1993 due to its large vendors by millions of dollars particularly by developing the “advances” ruse. These fraudulent activities were thoroughly concealed from TCW’ s appointees to the board and it’s management and CBI auditor- Ernst & Young that from 1990 till 1993 issued unqualified opinions. After the fraud was disclosed E&Y withdrew its 1992 and 1993 unqualified opinions. But in this case E&Y was held responsible for CBI’s bankruptcy. Even though it classified CBI’s engagement like close monitoring due to its higher than normal audit risk and identified...
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...code: 1265 Statement date: Jul 07, 2015 Page 2 of 4 Page 3 of 4 Account number 8448 40 023 1347050 Customer code 1265 Due date Service period Amount due Jul 27, 2015 07/16 - 08/15 $47.94 Service address Tilak Shenoy Account Phone 469-247-5598 2404 Nutwood Ave Apt G21 Fullerton CA 92831-3159 ~ Previous balance & payments Balance last statement Payments received as of Jul 7, 2015 47.94 -47.94 Current month Monthly services 47.94 Total due by Jul 27, 2015 $47.94 ENJOY TWC BETTER Watch Live TV on your devices, at home or on-the-go, with our free TWC TV® app. Now available for Starter TV customers on PC, iOS, Android, Xbox One and Roku. Now with our Unlimited Calling you can make free calls to the US, Canada, Puerto Rico, Mexico, China, Hong Kong and India. Now enjoy having your upgraded services installed at your convenience with a 1-hour appointment window. Now access over 400,000 free TWC WiFi® hotspots nationwide. Use our WiFi Finder app to easily get online. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Please enclose this coupon with your payment. **Please allow 7-10 days for delivery and payment processing. See reverse side for more convenient payment options. 1565 S HARBOR BL FULLERTON CA 92832-3402 Payment due date 8448 4000 NO RP 07 07082015 NYNNNYNN 01 016675 0057 ...
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...Admissions GA GA StubHub Center - Carson CA TWC SPORTS PRESENTS GAL160423 LA GALAXY $27.50 GA / / GA 105 5474625 vs Real Salt Lake SAT APR 23 2016 AT 7:30PM GP 100Q 496 THIS TICKET IS SOLD SUBJECT TO THE FOLLOWING TERMS. BY ACCEPTING THIS TICKET, YOU AGREE TO THE FOLLOWING: This ticket is a revocable license and management reserves the right to refuse admission to, or eject any person whose conduct is deemed unbecoming. Holder assumes all risks and danger incidental to the event for which the ticket is issued, whether occurring prior to, during, or after the event. Holder acknowledges that the event may be broadcast or otherwise publicized, and hereby grants permission to utilize holder's image or likeness in connection with any live or recorded transmission or reproduction of such event. This ticket cannot be replaced if lost, stolen, or destroyed, and is valid only for the event and seat for which it is issued. It is unlawful to reproduce this ticket in any form. Unlawful resale or attempted resale is grounds for seizure and cancellation without compensation. In the event of a cancellation or rescheduling of the applicable event, management shall not be required to issue a refund provided that you are given the right to attend a rescheduled performance of the same event or to exchange this ticket for a ticket comparable in price and location, to another similar event as designated by management except as otherwise provided by...
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