Two Factor Theory

In: Business and Management

Submitted By chiomiii
Words 618
Pages 3
The Two-Factor Theory was developed by Frederick Herzberg to determine employee mindsets and level of performance. He believed that the performances of employees are directly related to job satisfaction and job dissatisfaction. These two are normally mistaken to be opposites of each other, but this is incorrect. The opposite of job satisfaction is to have no satisfaction and the opposite of dissatisfaction is to have no satisfaction. These two factors should be addressed separately to properly incorporate Herzberg’s Two Factor Theory. Herzberg’s Theory is split into two parts, Motivators and Hygiene Factors. Motivators within this practice that can lead to job satisfaction are creating more responsibility and providing performance recognition. Increasing a salary will not guarantee job satisfaction. In this situation, giving the employee more responsibility in profits collected within the practice due to their performance will help. Providing incentives for attaining more business will provide recognition of the employees’ hard work and will give them more responsibility in making sure appointment are being met and cancellations are being filled. Once this has been addressed, Hygiene factors need to be concentrated on to minimize job dissatisfaction would be salary and knowledge business expenses, principles behind profits and how their performance can directly effect the practices overall profitability. Educating the employees is crucial to maintaining zero employee turnover and increasing staff morale. A profit sharing plan is a recommendation to provide employees with incentives and motivation in the workplace. The two full-time Hygienists should receive a monthly incentive of billable collections received within the two. Incorporating this plan within the practice for the two full time hygienists should be a smooth transition. The system easily…...

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