...Types of Information Systems PGDM Trimester I, 2013 Types of Information Systems IT applications in Management, 2013 2 Operation Support Systems Definition: • Information systems that process data generated by and used in business operations • Goal: – efficiently process business transactions, – control industrial processes, – support enterprise communications and collaboration, and – update corporate databases IT applications in Management, 2013 3 Examples • Transaction Processing Systems (TPS) – record and process data resulting from business transactions, update operational databases, and produce business documents. • Sales and inventory processing, accounting system • Process Control Systems (PCS) – monitor and control industrial processes. • Power generation, steel production, refinery • Enterprise Collaboration Systems – support team, workgroup, and enterprise communications and collaboration. • E-mail, chat, videoconferencing IT applications in Management, 2013 4 Management Support Systems Definition: • Information systems that focus on providing information and support for effective decision making by managers • Types: – MIS – DSS – EIS/ESS IT applications in Management, 2013 5 Management Support Systems Management Information Systems (MIS) – provide information in the form of prespecified reports and displays to support business decision making. Sales analysis, Production performance Decision Support Systems (DSS) – provide interactive...
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...TYPES OF INFORMATION SYSTEMS An information system is a collection of hardware, software, data, people and procedures that are designed to generate information that supports the day-to-day, short-range, and long-range activities of users in an organization. Information systems generally are classified into five categories: office information systems, transaction processing systems, management information systems, decision support systems, and expert systems. The following sections present each of these information systems. 1. Office Information Systems An office information system, or OIS (pronounced oh-eye-ess), is an information system that uses hardware, software and networks to enhance work flow and facilitate communications among employees. Win an office information system, also described as office automation; employees perform tasks electronically using computers and other electronic devices, instead of manually. With an office information system, for example, a registration department might post the class schedule on the Internet and e-mail students when the schedule is updated. In a manual system, the registration department would photocopy the schedule and mail it to each student’s house. An office information system supports a range of business office activities such as creating and distributing graphics and/or documents, sending messages, scheduling, and accounting. All levels of users from executive management to nonmanagement employees utilize...
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...XACC/210C The information systems that are used in the office I work at include an office information system, and a transaction processing system. Everything in my office is performed electronically. I submit all claim forms through EDI on a daily basis. EDI (electronic data interchange) is used for electronic exchange of text, graphics, audio and video. Submitting my claim forms this way creates less waste, as with the paper and mail format. It also saves money. The hardware that is used includes my computer, copy machine, and a facsimile. All of these things used make the process a lot easier. Rather than having to send and receive everything through snail mail. When submitting through an EDI, I can receive my payments back within two weeks. If I was to send through the mail, I would have to wait up to 6 weeks to receive something back from an insurance company. A transaction processing system is another information system that I use on a daily basis. I record all patient payments all with the click of a button. I also enter in patient updates and new patient data into this system. I can also remove any unwanted or unnecessary information. All transaction data is saved into this system. So at the end of the day all I have to do is print a daily payment/transaction report, and make sure I balance out at the end of the day. I suppose that this all would be included as an online transaction processing system? I feel that with the everyday use of doing everything...
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...Chapter 2 Global E-Business: How Businesses Use Information Systems 2.1 © 2010 by Prentice Hall Management Information Systems Chapter 2 Global E-Business: How Businesses Use Information Systems LEARNING OBJECTIVES • Define and describe business processes and their relationship to information systems. • Evaluate the role played by systems serving the various levels of management in a business and their relationship to each other. • Explain how enterprise applications, collaboration and communication systems, and intranets improve organizational performance. 2.2 © 2010 by Prentice Hall Management Information Systems Chapter 2 Global E-Business: How Businesses Use Information Systems LEARNING OBJECTIVES (Continued) • Explain the difference between e-business, ecommerce, and e-government. • Assess the role of the information systems function in a business. 2.3 © 2010 by Prentice Hall Management Information Systems Chapter 2 Global E-Business: How Businesses Use Information Systems The Tata Nano Makes History Using Digital Manufacturing • Problem: Outdated manufacturing processes, timeconsuming manual labor. • Solutions: Digital manufacturing systems allowed Tata to create a $2,500 car without sacrificing safety or value. • Dassault Systems’ Digital Enterprise Lean Manufacturing Interactive Application drastically reduced development cycle. • Demonstrates IT’s role in fostering innovation and improving efficiency. • Illustrates...
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...Fine Foods BSA/310 February 10, 2013 Kudler Fine Foods There are five types of information systems and all are very important to any company. The first type of information system is an Office Information Systems. An office information system enhances employee communication and increases work flow. The second type of information system is a Transaction Processing System. A transaction processing system captures and processes the important information throughout the day. The third type of information system is a Management Information System. A Management Information System processes important reports to help managers control every aspect of day to day operations. Fourth type of information system is Decision Support Systems. A Decision Support System does exactly what the name implies. It helps every member of a company reach a decision when needed. The last type of information system is an Expert System. An Expert System has human reasoning and can make a importance decisions for people who may not have enough knowledge in the area of a company. The type of business system that I would like to talk about is the Transaction Processing System. This system is very important to Kudler Fine Foods for several reasons. The first reason is this type of system records an employee’s hours on the clock. This type of system will also keep track of customer purchases and returns. This type of system is also good for generating pay checks will allow an employees work schedule to...
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...Comprehensive Information Management for Schools G/T (CIMS® G/T) Student Grading System User’s Guide NCS Publication Number 649 400 205 Second Edition (July 1999) This edition applies to Version 7.00 of the NCS Comprehensive Information Management for Schools G/T (CIMS® G/T) Student Grading System (SGS™) product for IBM AS/400* systems, and to all subsequent releases and modifications until otherwise indicated in new editions or updates. The data used to illustrate the reports and screen images may include names of individuals, companies, brands, and products. All of these names are fictitious; any similarities to actual names are entirely coincidental. Further, any illustrations of report formats or screen images are examples only, and reflect how a typical customer would install and use the product. CIMS® and SCH® are registered trademarks of National Computer Systems, Inc. ACS™, SMS™, SAS™, SGS™, CSO™, NCS Abacus™ and Performance Plus™ are trademarks of National Computer Systems, Inc. *IBM® and AS/400® are registered trademarks of the International Business Machines Corporation. GUI/400 is a product of Seagull Business Software B.V. and a trademark of International Business Machines Corporation. Copyright © 1997, 1999 National Computer Systems, Inc. Printed in the U.S.A. All rights reserved. No part of this book may be reproduced in any form or by any means without permission in writing from National Computer Systems, Inc. About This...
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...Implementation of Quality Information Systems for E-Learning Applications Abstract: Quality information systems (QIS) are providing all the quality-relevant information during the whole life cycle of a product to all the people involved. With regard to e-learning applications this means that a QIS should provide quality-relevant information to the authors of e-learning materials as well as to the instructors and the learners using them. In this work it is described how such a QIS can be implemented in the context of e-learning applications. In this connection a prototypic system design and strategies for the integration of a QIS into the information system infrastructure of e-learning providers are presented. 1 Introduction Many concepts of quality management are not only applicable during the production and usage of material products, but also in the context of immaterial ones - like for example e-learning applications. Nevertheless quality management concepts are hardly used in this regard today. As a basis for quality management so-called quality information systems (QIS) can be used. They are providing all the quality-relevant information during the whole life cycle of a product to all the people involved. In the context of e-learning this means that a quality information system should provide all the quality-relevant information to the authors of e-learning materials, to the instructors and tutors, and also to the learners. In this work after a look on the State of...
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...Business Proposal for Information Systems Your Name University of Phoenix BIS 220 – Introduction to Computer Applications and Systems February 1, 2011 Dr. Sal Yazbeck Table of Contents Introduction……………………………………………………………………… Pg. 3 Integrating Compatible Information Systems...…………………………………. Pg. 3 Drawbacks/Negative Aspects...………………………………………………….. Pg. 5 Recommendation………………………………………………………………….Pg. 5 References……...………………………………………………………………….Pg. 6 Introduction As partners establishing the framework that will define our business interest and investment, it is important to consider the technological requirements that will be needed to equip our operations for success. Currently in the market there are numerous types of Information Systems (IS) and automatic processes that can not only assist in our daily functions, but increase the overall success of the business for the short and long term. Through this proposal my intent is to outline the types of IS that would be pragmatic toward the type of business (Rex Records) we intend on creating, and to establish a framework of processes through weighing the pros and cons of each system that will allow us to make the best decision possible for this new venture. Integrating Compatible Information Systems Information Technology (IT) plays a crucial role in increasing daily productivity, with information systems creating the foundation for businesses across all industries. The types of IS are generally classified into five...
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...1.1 Purpose and Scope The information security concern regarding information disposal and media sanitization resides not in the media but in the recorded information. The issue of media disposal and sanitization is driven by the information placed intentionally or unintentionally on the media. Electronic media used on a system should be assumed to contain information commensurate with the security categorization of the system’s confidentiality. If not handled properly, release of these media could lead to an occurrence of unauthorized disclosure of information. Categorization of an information technology (IT) system in accordance with Federal Information Processing Standard (FIPS) 199, Standards for Security Categorization of Federal Information and Information Systems1 , is the critical first step in understanding and managing system information and media. Based on the results of categorization, the system owner should refer to NIST Special Publication (SP) 800-53 Revision 4, Security and Privacy Controls for Federal Information Systems and Organizations2 , which specifies that “the organization sanitizes information system digital media using approved equipment, techniques, and procedures. The organization tracks, documents, and verifies media sanitization and destruction actions and periodically tests sanitization equipment/procedures to ensure correct performance. The organization sanitizes or destroys information system digital media before its disposal...
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...Chapter 2 Information Systems in the Enterprise Prepared by: Mrs Sanjana Motee Bedaysee 1 OBJECTIVES • Major types of systems in organizations • Systems from a functional perspective. • Integrating Functions and business processes (Introduction to Enterprise Applications). • Management opportunities, challenges and solutions 2 Major Types of Systems in Organizations • Since no single system can provide all the information an organization needs or serve all of its interests, unique systems are used to handle the differing operational, management, and strategic-level needs. [Figure 2-1] FIGURE 2-1 Types of information systems 3 Different Kinds of Systems • Organizations can be divided into strategic, management, and operational levels and into four major functional areas: sales and marketing, manufacturing and production, finance and accounting, and human resources. Information systems serve each of these levels and functions. • Operational-level systems support operational managers’ needs for current, accurate, and easily accessible information primarily used to keep track of the elementary activities and transactions of the organization. Management-level systems serve the monitoring, controlling, decision-making, and administrative activities of middle managers. • • Strategic-level systems help senior managers with long-range planning needed to meet changes in the external and internal business environment. There are...
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...Data and Information Author(s): Redman, Thomas C. Publication Date: 09/22/2008 Product Type: HBS Press Chapter Abstract: This chapter focuses on the current state of data and information quality in the typical organization. The author discusses seven common data quality issues, including poor data definition and organizational confusion. Real-life examples, such as the subprime mortgage meltdown, demonstrate the need for developing a keen eye for the roles that data play in your organization, including operations, delayed decisions, and misinformed strategies. Subjects: NO SUBJECTS(KEYWORDS) Length: 29p List Price: $6.95 BH087 Title: The 3R Framework: Improving eStrategy Across Reach, Richness, and Range Author(s): Wells, John D.; Gobeli, David H. Publication Date: 03/15/2003 Product Type: Business Horizons Article Publisher: Business Horizons/Indiana University Abstract: Identifying effective strategies for designing and implementing e-business initiatives has been a persistent challenge for both practitioners and academicians. A conceptual framework is needed for leveraging digital attributes based on three dimensions: reach, richness, and range. By defining and combining these three dimensions to create such an integrated e-business strategic framework, this article provides managers with a way to assess their current strategy, as well as a prescriptive direction for strengthening it. Subjects: Corporate strategy; Electronic commerce; Technology Length:...
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...Information Systems Proposal Daniel Metzgar BIS220 June 20, 2011 Bud Stinson TABLE OF CONTENTS Title 1 Table of Contents 2 Abstract 3 Data Information Systems 3 Introduction 3 Executive Dashboard ______________________________________________________________ 3 Transaction Processing System ______________________________________________________ 4 Office Automation System _________________________________________________________ 4 Image 1.1 _______________________________________________________________________ 3 Table 1.1 5 Summary of Findings 5 References 7 Abstract Information systems is a vital part of a business plan. The key is to find the right information for our company. The three informaton systems we will discuss are the Executive Dashboard, Transaction Processing Systems and Office Automation Systems. Each of these systems have a distinct purpose and some are better suited for our needs than others. An executive dashboard can help us determine how sales are doing for our company. A transaction processing system will allow us to complete sales for our customers in a more efficient manner. An office automation system can be used to create any reports we may need to track finances and create invoices for our customers. The information here will help determine which is best suited...
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...The Most Important type of Information System for Business Planning Student Name: Mahipal Singh Rathore Student Number: 2882389 Submitted To: Catherine Lane Submitted To: Catherine Lane Submission Date: 20/10/2014 Table of Contents Contents 1. Table of Figures 2 2. Executive Summary 3 3. Introduction 4 4. Aims/Objectives 5 5. Various types of information system 7 5.1 Management information system: 7 It provides the managers with information vital for the smooth running of the organisation. Some examples of M.I.S would be a).Sales management system, b).Budgeting system, d).Inventory control system etc. 7 5.2 Decision support system: 8 6. Conclusions 10 7. Bibliography 10 1. Table of Figures Figure 1:http://education-portal.com/ 6...
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...Proposal Retia Peyer University of Phoenix Introduction to computer application and systems BIS/220-LRBS George Griepp May 05, 2014 Table of Contents Introduction………………………………..……………………………………………3 Information Systems……………………………………………………………………3 Proposal….……………………………………………………………………………...4 Table 1….……………………………………………………………………………….5 References…………………………………………………………………………..…..6 Business Proposal Information systems vary according to their specific purpose. Generally, there are five types of information systems. Each system serves a specific task several systems overlap in their capacities. The different types of systems will be briefly explained along with how they will benefit the business we are about to open. The five types of information systems are as follows: 1) Office Information System also referred to as an OIS this system uses hardware (computers), software (programs) and networks (a server of to link all the computers to a common modem) to tie together many aspects of the office, such as using email, sending faxes, using electronic data interchange (EDI) to exchange data with other businesses or departments within the company (http://bisom.uncc.edu/courses /info 2130/Topics/istypes.htm). 2) Transaction Processing Systems also referred to as TPS this system uses data from day to day transactions and are usually used by clerical staff. Examples of this type of system could be useful for accounts payable, accounts receivable, and payroll departments...
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...Chapter One Foundations of Information Systems in Business Jerry Chih-Ching Chiang NDHU, 9/30-10/14/2014 Learning Objectives #1-2 Understand the concept of a system and how it relates to information systems Provide examples of the components of real world information systems Explain why knowledge of information systems is important for business professionals, and identify five areas of information systems knowledge they need Give examples to illustrate how the business applications of information systems can support a firm’s • business processes • managerial decision making • strategies for competitive advantage 2-61 Learning Objectives #2-2 Provide examples of several major types of information systems from your experiences with business organizations in the real world Identify several challenges that a business manager might face in managing the successful and ethical development and use of information technology in a business Demonstrate familiarity with the myriad of career opportunities in information systems 3-61 Agenda Introduction System Information Management Changing World and New Economy Types of IS IS Development and Success, Challenges, Opportunities, and Ethics of IT, and Career Opportunities 4-61 Introduction 5-61 IT Market & Investment Statistics The overall information and communications technology market grew by 6 percent to almost $3...
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