...2. ISSN: 1473-8376 www.heacademy.ac.uk/johlste ACADEMIC PAPER Perceptions of hospitality and tourism students towards study motivations and preferences: a study of Hong Kong students Myong Jae Lee (mjlee@csupomona.edu) The Collins College of Hospitality Management, California State Polytechnic University 3801 West Temple Avenue, Pomona, CA91768, USA Samuel Seongseop Kim (sskim@sejong.ac.kr) Department of Hospitality and Tourism Management, Sejong University, Seoul, Korea Ada Lo (hmada@polyu.edu.hk) School of Hotel and Tourism Management, The Hong Kong Polytechnic University, Hung Hom, Kowloon, Hong Kong DOI:10.3794/johlste.72.178 ©Journal of Hospitality, Leisure, Sport and Tourism Education Abstract This study identifies reasons why college students in Hong Kong want to study hospitality and tourism management (HTM) and why they want to pursue HTM degrees abroad. It also aims to identify students’ preferred HTM study areas. An empirical study of a cohort of 384 HTM students was conducted to determine their motives for their choice of HTM. The results indicate that there were five motivational factors among HTM students: self-actualisation, job opportunity, field attractiveness, ease of study, and scholastic achievement. Detailed information on the motivational factors along with preferred overseas study destinations and HTM study areas are discussed. Keywords: Hospitality and tourism management (HTM); Study motivations; Study preferences Myong Jae (MJ)...
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...Piccoli Business Portfolio BUSINESS PORTFOLIO 2014.2 “Leave or Stay” The role and benefits of Internships in today’s hospitality industry with a consideration of students satisfaction and effectiveness of the development programs for their future careers. by Daniel Piccoli Daniel Piccoli Business Portfolio Table of Contents Executive Summary …………………………………………………………………… page 4 Introduction …………………………………………………………………………… page 4 Students vs Employer : different perspective of Internship benefits ………………… page 6 Conclusion and Recommendation …………………………………………………… page 12 References ………………………………………………………………………… page 13-14 Daniel Piccoli Business Portfolio Table of Figures Figure 1.1 : Lodging Internship Competency model ……………………………….. page 6 Figure 1.2 : Internship Model ……………………………………………………….. page 7 Table 3.1 : Positive and Negative findings in a Internship ………………………….. page 8 Chart 1.1 : ICON Hotel Internship Model ……………………………………………. page 9 Figure 1.3 : The Voyage Program by Ritz Carlton ………………………………….. page 10 Daniel Piccoli Business Portfolio Executive Summary The purpose of this paper is to have a better understanding of the importance of Internship in today’s hospitality industry from two different point of views, the interns and employers. Nowadays, the hospitality industry is famous and known to offer to his employees and future talents a development and growing opportunity. However, the sector...
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...within the hospitality industry for many reasons, including: examining job satisfaction of general managers (Frye & Mount, 2007), determining factors on a resume that may lead to being contacted for an interview (Countryman & Horton, 2006), and determining the causes of management turnover and what could be done to increase retention (Stalcup & Pearson, 2001; Walsh & Taylor, 2007). In addition, research has been done examining graduates from specific institutions (Walsh & Taylor, 2007) as well as perceptions of current students and what they expect when they graduate (Richardson, 2009). Blomme, Van Rheede, and Tromp (2009) found differences between pre- and post-entry expectations of hospitality management graduates in the hospitality industry. However, no past research has examined differences in hospitality graduates with respect to experiences, importance, and turnover in the hospitality industry. Researchers have found many hospitality graduates either never entered the industry, or left the industry with no intent to return (Blomme et al., 2009; King, McKercher, & Waryszak, 2003; Stalcup & Pearson, 2001; Walsh & Taylor, 2007). In addition, Blomme et al. found significant differences in pre- and post-entry expectations of hospitality graduates. If hospitality graduates are entering the industry without an accurate understanding of the industry, this could be the cause of many leaving the hospitality industry. With hospitality management...
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...Home Page » Business and Management Career Choice: Biomedical Engineering Technician Versus Financial Services Entrepreneur In: Business and Management Career Choice: Biomedical Engineering Technician Versus Financial Services Entrepreneur CONTENTS PAGE Introduction………………………………………………………………………………………………………… 3 Biomedical Engineering Technician……………………………………………………………………… 3 Education Requirements………………………………………………………………………………….. 3 Salary Ranging up to $140,000 Annually…………………………………………………………… 4 Fast-Growing Job Field…………………………………………………………………………………….. 4 Moving into Management…………………………………………………………………………………. 4 Financial Services Entrepreneur…………………………………………………………………………… 4 Starting a Business…………………………………………………………………………………………… 4 Potential Income Growth…………………………………………………………………………………. .5 Self-Management……………………………………………………………………………………………… 5 Conclusions and Recommendations……………………………………………………………………… 5 Works Cited………………………………………………………………………………………………………… 6 BIOMEDICAL ENGINEERING TECHNICIAN VERSUS FINANCIAL SERVICES ENTREPRENEUR INTRODUCTION Biomedical engineering is considered the fastest growing job field today, while the financial services industry has also remained strong due to the everlasting need for financial security. These are two drastically different career paths, and both have great potential in terms of career success. With the cost of schooling the way it is, many are wondering if it is even worth...
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...industries because attitude of employee in hospitality industry would directly affect customer relationships. According to Ivanovic & Blazevic (2009), “An enterprises human assets or, put more conventionally, its human resources tend to be one the most significant costs for most hospitality enterprises (p. 1). In most hotels the payroll is the single biggest cost item, which in restaurants and bars is usually second material cost. Furthermore, human resources are usually the first point of contact between an enterprise and its customers.” According to Hospitality Ireland, “Getting properly trained staff in 'for the long-haul' is more difficult (p. 1). As chef Derry Clarke told us in an interview last May, ‘the main challenge the restaurant industry faces is increasing labor costs and maintaining a good work force. Unfortunately, this is the type of business where a large amount of chefs remain employed for six months and then move on.’ Restaurants aren't alone; staff shortages affect all areas of the hospitality trade.” An effective recruitment strategy for the organization is essential to the success of the enterprise. Before selecting detailed recruitment plans, it is important to consider what managers do so that the development plans meet the needs of the organization and of the individual. If the organization employs an individual who does not correspond with organizational values the company will be unproductive. In the hospitality industry a major responsibility of the...
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...ACADEMIC PERFORMANCE AND BEHAVIORAL ATTITUDES OF HRM STUDENTS TOWARDS HOTEL AND RESTAURANT MANAGEMENT COURSE In Partial fulfillment of the requirements for the course English2 – Basic Communication Skills II Cruz, Rangiel Ace M. Faraon, Shaira Arale B. Hrm1y2-4 Mr. Benjamin Pagco March2014 CHAPTER I INTRODUCTION A. Background of the Study The responsibilities of entry-level managers in the hospitality industry are continuously changing. Obtaining and keeping a management job in a restaurant or hotel requires that a person have the ability to change. Successful managers have the enthusiasm to respond to the changing needs and challenges of their organization (Woods& King, 2002). Some of these challenges are due to the changes affecting the hospitality industry today, Consequently, the curriculum and the methods used to prepare entry level managers in this field should also be design to fit the demands of today’s industry. According to Nebel and Stearn (1977), hospitality managers should be able to provide effective leadership to employees. Similarly, in the book, titled 10 things employers want you to learn in college: The know-how you need to succeed, Coplin (2003) indicated that employers like to hire potential leaders who are skilled at stimulating people to take rational initiatives. Leadership skills are not the only skills needed by employers. In fact,leadership skills are some of the employability skills most...
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...Rochester Institute of Technology RIT Scholar Works Theses Thesis/Dissertation Collections 1999 Assessing career value of hospitality management curriculum from program alumni James Reid Follow this and additional works at: http://scholarworks.rit.edu/theses Recommended Citation Reid, James, "Assessing career value of hospitality management curriculum from program alumni" (1999). Thesis. Rochester Institute of Technology. Accessed from This Thesis is brought to you for free and open access by the Thesis/Dissertation Collections at RIT Scholar Works. It has been accepted for inclusion in Theses by an authorized administrator of RIT Scholar Works. For more information, please contact ritscholarworks@rit.edu. ASSESSING CAREER VALUE OF FROM HOSPITALITY MANAGEMENT CURRICULUM PROGRAM ALUMNI by James A Faculty of thesis the Food, Re id R. submitted Hotel to the Travel and Management at Rochester in partial Institute fulfillment for the of of Technology the degree of Master of August Science 1999 requirements FORM I ROCHESTER INSTITUTE OF TECHNOLOGY School of Food, Hotel and Travel Management Department or Graduate Studies M.S. Hospitality-Tourism Management Presentation or ThesislProject Findin2S Name: J_am_e_s_R_e_id Title of Research: Date: 7/21/99 SS#: Assessing. Career Value of _ Hospitality Management Curriculum From Program Alumni Specific Recommendations: (Use other side if necessary.) Thesis ~ommittee: (I} _D_r_...
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...Hospitality and Tourism Education and Training A Case Study of Scotland. Geno Trapaidze The Department of Hospitality and Tourism Management University of Strathclyde A thesis submitted in part of the requirements for the degree of MSc in International Hospitality Management September, 2007. ABSTRACT 1 The purpose of this study is to examine the role of education and training and its impact on labour supply to the Scotland hospitality and tourism industry; what are the current issues are there? And how those issues can be minimised? Its also seeks to identify the relation between the customer satisfaction and the service employees via service quality for maintain the growth of the hospitality and tourism industry. It also tries to identify the current labour market issues of the hospitality and tourism sector in Scotland, and how these issues can be minimised. Research will be conducted through five individual interviews. This research should help the hospitality and tourism managers/employers understand the importance of retaining staff. Also it will aim to make educational institutions aware of the gap between the content and the design of their hospitality and tourism courses/degree programmes in relation to industry demand, as highlighted in relation to current labour market issues such as staff turnover rate, retention problems, and the image of the hospitality and tourism industry in Scotland. Key words: Service quality, staff turnover, poor image...
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...EMPLOYABILITY SKILLS AND STUDENTS’ SELF-PERCEIVED COMPETENCE FOR CAREERS IN THE HOSPITALITY INDUSTRY ________________________________________________________________________ A Dissertation Presented to the faculty of the Graduate School University of Missouri-Columbia Columbia, Missouri ________________________________________________________________________ In partial Fulfillment Of the requirement for the Degree Doctor of Philosophy ________________________________________________________________________ by GODWIN-CHARLES OGBEIDE Dr. Robert Terry, Jr., Dissertation Supervisor DECEMBER 2006 The undersigned, appointed by the Dean of the Graduate School, have examined the dissertation entitled EMPLOYABILITY SKILLS AND STUDENTS’ SELF-PERCEIVED COMPETENCE FOR CAREERS IN THE HOSPITALITY INDUSTRY Presented by Godwin-Charles A. Ogbeide A candidate for the degree of Doctor of Philosophy And hereby certify that in their opinion it is worthy of acceptance. _____________________________________________ Robert Terry, Jr., Ph.D., Agricultural Education _____________________________________________ Bryan L. Garton, Ph.D., Agricultural Education _____________________________________________ Robert M. Torres, Ph.D., Agricultural Education _____________________________________________ James Groves, Ph.D., Hotel & Restaurant Management _____________________________________________ Seonghee Cho, Ph.D., Hotel & Restaurant Management ACKNOWLEDGMENTS...
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...Analysis on Gender difference of students on motivational factors to study Hospitality management in National University Motivational Factors 1. Social Status 2. Job opportunities 3. Modern major 4. Special interest 5. Attractive major 6. Ease in studying 7. Fulfill dreams Female Male First, this Conceptual Framework is made up the two journals I had: “Motivation of Students to study Tourism Hospitality programs.” By Bashar Aref Alhaj Mohammad and Hamam Talal Alsaleh and “Students Motivation and Preference of Studying Hospitality and Tourism Management Programmes in Polytechnics: A Case Study Ho Polytechnic” By Appaw-Agbola Esther Theresa. It explains the different motivational factors that the students may get if they took Hospitality as their preferred journey. These factors can provide students some motivations that will help them why they study Hospitality Management. This framework is also made because as a researcher, we want to see the difference between the motivational factors which are the following: Social status, Job opportunities, Modern major, Special interest, Attractive major, Ease in studying and Fulfillment of dreams, of both male and female students that are going to be in the hospitality management in National University. Significance of the study This study aims to motivate the incoming freshmen who will take Hospitality management at National University. It also helps the researcher to research...
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...of Internship in Developing Australian Tourism and Hospitality Students’ Management Competencies Maree Walo School of Tourism and Hospitality Management, Southern Cross University, PO Box 157 Lismore, NSW, Australia Received 24 September 2001; accepted 8 October 2001 This study assessed students’ perceptions of their level of management competence, before and after the internship component of their degree programme. A self-assessment instrument utilising the management competencies within the Competing Values Framework (Quinn, Faerman, Thompson, & McGrath, 1990) was used for the empirical stages of the study. The key findings of this research imply that the internship programme has proved effective in contributing towards the development of management competencies for this cohort of students. The study provides valuable insight into the relationship between internship and the development of students’ management competencies and highlights the need for further research in this area (Asia-Pacific Journal of Cooperative Education 2001 2(2), 12-28). Keywords: assessment; tourism and hospitality; management competencies I n order to meet the future demands for appropriately skilled managers and workers, ongoing collaboration and consultation with industry is required to ensure the goals of all primary stakeholders - students, educators and industry employers - are met. One form of collaboration often included in tourism and hospitality university courses is internship or workplace...
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...Career Preference Among BHRM Students March 2013 Career Preference Among BHRM Students Chapter 1 Introduction to the study This chapter is composed of five parts: (1) Background and Theoretical Framework, (2) Statement of the Problem and the Hypothesis, (3) Significance of the Study, (4) Definition of Terms, and (5) Delimitation of the Study Part One, Background and Theoretical Framework of the Study, presents the reasons for choosing of the problem and the theoretical framework upon which the study was anchored. Part Two, Statement of the Problem and the Hypothesis, states the major problem and specific questions to be answered as well as the hypothesis to be tested. Part Three, Significance of the study, discuss the benefits that may be derived from the results of the investigation. Part Four, Definition of Terms, presents the operation and conceptual meanings of the important terms used in the study. Part Five, Delimitation of the Study, specifies the scope and coverage of the study. Background and Theoretical Framework of the Study “After college, what’s next?” It is the foremost question faced by college students especially the 4th year graduating students. The students are still confused on where, when and what job to apply after graduation. The great part of an individual’s life is spent in his career or vocation and usually satisfaction is made through his occupation or career. His ability to make something work or valuable...
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...ATTRIBUTES ON STUDY ABROAD PROGRAM AND TOURISM DESTINATION PURCHASING DECISIONS ABSTRACT Place branding has become a very competitive arena. Despite the interest of researchers and practitioners, the segment of study abroad programs has received limited attention in the literature review. According to the 2008 Global Directions in Language Travel report, in 2008, in the language studies abroad travel market, more than 1.3 million students studied languages abroad. This limited attention is surprising, given that more and more students are studying abroad. Thus, the objective of this study is to investigate which country attributes are considered relevant when students choose a place for study. In addition, the study investigates whether these attributes are similar to or different from those contemplated when a country is considered as a tourist destination. The results of this study will provide educators and university administrators with some direction for developing more attractive study abroad program offers. In addition, place marketers and governments can benefit from these results with their efforts to attract more visitors to their countries since the market segment of youth pursuing an education aboard has seen steady growth in recent years. KEYWORDS: Image, Destination, Country, Attributes, Study Abroad 1. INTRODUCTION The tourism industry has experienced robust growth over the last decades. As a result, competition in the global tourism market is greater than ever before...
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...Page |1 NAME DEGREE Jingjing LI BA (Hons) Business with Human Resource Management TUTOR TITLE Hans Christian Andersen Factors that Influence Employee Turnover in the Hospitality Industry DATE STUDENT March 2012 No: 10037381 Newcastle CAMPUS STUDENT No: 11027894 Project submitted in partial fulfilment Of the requirements of the BA (HONS) BUSINESS WITH HUMAN RESOURCE MANAGEMENT Of Northumbria University Page |2 DECLARATIONS I declare the following: (1) that the material contained in this project is the end result of my own work and that due acknowledgement has been given in the bibliography and references to ALL sources be they printed, electronic or personal. (2) the Word Count of this project is: Section A: 3991 Section B: 6422 Reflective Statement: 508 Total Word Count: 10921 (3) that unless this project has been confirmed as confidential, I agree to an entire electronic copy or sections of the dissertation to being placed on Blackboard, if deemed appropriate, to allow future students the opportunity to see examples of past dissertations. I understand that if displayed on Blackboard it would be made available for no longer than five years and those students would be able to print off copies or download. authorship would remain anonymous. (4) I agree to my project being submitted to a plagiarism detection service, where it will be stored in a database and compared against work submitted from this or any other School or from other institutions...
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...Student Handbook 2012 WELCOME TO WAIKATO Welcome to the University of Waikato. I hope you make the most of your time here and the opportunities that will present themselves during the course of your study. You have come to an excellent university that is ranked top in 10 subjects under the Government’s Performance Based Research Fund. We are also internationally connected; we have research connections and student exchanges with some of the world’s top universities. I urge you to consider taking part in these while you are with us. Here at the University of Waikato, you will be taught by lecturers who are leaders in their fields of research and who win national teaching awards. We are proud of our academic quality and the fact that we turn out sought-after graduates who go on to take up important roles in all parts of the world. You will already have noticed our beautiful campus which is set in 68 hectares of gardens, green space and lakes. At the heart of it all is the new Student Centre, which was completed in 2011. With its accessible areas, Library services and multitude of facilities, it is a place for students to study or just gather together and we are very proud of this building. In 2011 we celebrated 10 years of another important building, the Gallagher Academy of Performing Arts. This world-class facility was the vision of a group of driven Waikato people. It quickly became a focal point in the campus and continues to be an important venue for the performing...
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