...Module 1 - Understanding Leadership Introduction I am a Finance Manager within a hospital having started in this role eight months ago. The organisation has recently undergone a large number of changes in senior management and there is a large number of interim staff which has been unsettling and has led to the organisation having a lack of direction and leadership. There is also a proposal to merge the organisation with a neighbouring hospital, which is unsettling for the workforce and the security of their jobs in the future. I manage a team of four members of staff who are all finance and senior finance assistants, the majority of whom have worked in the organisation for several years. This essay is about leadership styles in the workplace and the impact these have on the behaviour of members of staff, including a review my own preferred leadership style. In this task I have used my experiences with my team and the general management around me to apply and provide relevant examples of various leadership theories. 1. Describe the factors that will influence the choice of leadership styles or behaviours in workplace situations Under the Hersey-Blanchard Theory of Situational Leadership (Hersey and Blanchard, 1969) managers should aim to adapt their leadership style to the given situation. It is based on the amount of direction (task behaviour) and the amount of socio-emotional support (relationship behaviour) a leader is required to provide. The combination of these that...
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...Understand leadership styles Effective leadership is a vital necessity in any organisation. It has been proven that leadership within a business produces the most effective and efficient structure for generating productivity and profitability and is therefore essential in ensuring the smooth running of any organisation. Leadership is about getting people to appreciate and have trust in your vision so that they work with you to accomplish your objectives. Managing is more about directing and making sure that the day-to-day essential duties are being carried out effectively. The main difference between leaders and managers is that leaders have people who follow them while managers have people who work for them. A good manager will have strong leadership skills. There are a number of factors which can influence leadership styles, for example personality traits, level of control, organisational structure, and experience. Dependent on whether a leader is outgoing and self-confident or more reserved will influence which leadership style they choose. An outgoing leader will more than likely prefer to communicate face to face with their team members, whether that be as a group or on an individual basis, however a more reserved character would probably be more at ease meeting team members on a one to one basis potentially relying on written communication as opposed to face to face. The level of control which a leader wishes to maintain will also influence leadership styles...
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...Leaders and Leadership in Organizations: Understanding the Dynamics Leaders and Leadership in Organizations: Understanding the Dynamics The subject of leaders has been greatly researched through out history. In this time of economic turmoil, it is vital for an organization to evaluate their leaders and leadership styles in order to be successful. Leadership styles vary, as well as what kind of leaders exist and the behaviors they participate in. It is necessary to examine each theory to conclude what is the most effective in an organizational structure. Exerting an incorrect Leadership Development Plan that does not correlate with the organizational culture will result in failure. In order to assist in evaluating an organizations leaders and leadership we will address the following concepts: 1. What is leadership and who are the leaders of an organization? 2. What are the types of leadership theories, styles and behaviors? 3. What elements affect leaderships? 4. How do leaders and leadership impact organizations? In reviewing these four focuses, it will become clear in understanding the dynamics of leaders and leadership in organizations. What is Leadership and Who Are the Leaders of an Organization? Although there are different styles of leaders, the concept of leadership is fundamentally the same. The leadership notion is best described by Etzioni (1965, p. 690-691) in Organizations -Structures, Processes, and Outcomes as: “the ability, based on...
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...EXECUTIVE SUMMARY Leadership is a process and not a position that involves interactions between leaders and followers at different situations. To understand leadership, this paper will review some of the leadership theories which may be applicable on a leader. The paper will talk about a senior supervisor, Mr.X from ABC Company, a well-known financial institute. ABC Company is Canada’s fifth largest bank and one of the Big Five banks. The introduction of the paper will give a brief background on the leader and the company. Followed by that it will outline some of the leadership theories that best apply to the leader. The report will discuss leader-member exchange theory, situational leadership model, path-goal theory and the action-observation-reflection model. To understand the principles better, relevant examples will be provided. The paper will also mention a situation where the author of this report may have acted differently than the leader. The report will conclude with appropriate recommendations for overall improvement in the leadership process. In this paper, the names of the organisation and the leader have been changed to ABC Company and Mr.X to maintain confidentiality. INTRODUCTION ABC Company claims that its senior executives set the strategic direction for the company and provide leadership to more than 44,000 employees as they help our 11 million clients (ABC Company 2015). In this huge company, Mr.X has been a senior supervisor in...
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...Student Sample BUS 210 Leadership and Organizational I. Self Competency (93). My profile displays an above average level of Knowledge, Skills & Abilities (KSAs). I identify my strengths and utilize the effects to my advantage during daily operations on the job. I focus on improving areas needing improvement and adapt to new changes in life and work. II. Communication (89). Based on the student sample, I possess strong skills in the area of communication. My areas of improvement are my abilities to present information effectively to an audience. This ability is very important to effectively present information, especially considering my future plans of employment (management). My lack of ability to recognize nonverbal gestures could lead to a misunderstanding. This could cause friction on the job during the process of accomplishing daily duties and responsibilities. III. Diversity (92). Focusing on areas of diversity and understanding individual’s uniqueness during my daily life experience with others. I display the strong competencies for recognizing individual characteristics and using the unique strength as a mean to develop a competitive advantage throughout life and on the job. My lowest score was (7), based on the results, which means that I’m less likely to include ideas and values of those different from my characteristics. IV. Ethics (97). The results from the assessment displays that I possess strong KSAs incorporating values and...
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...REVIEW OF RELATED LITERATURE AND STUDIES The review of the literature for this study focuses on how to identify the awareness of high school regarding to choice hospitality Management as their career path. The significant influence of others, perception and awareness of the industry, resistance to servitude, and personal background were explored in different schools. This will also present the synthesis of the art, theoretical and conceptual framework to fully understand the research to be done and lastly the definition of terms for better comprehension of the study. RELATED LITERATURE They conducted with hospitality management to investigate the above constructs in-depth. Questionnaires were administered to students enrolled in College of Businesses, who were majoring in hospitality management. The results of the researchers indicated that the students are aware that their race may determine what jobs they are offered in the hospitality industry, how rapidly they will be promoted, how society views them as individuals, and how society views an entire race when that particular race is found in low level jobs in large numbers or perception of an industry, and the pay scale. In general the data for African Americans revealed significant relationships between the outcome measure, career choice, and personal background (r = -.118, p < .05), awareness and perception of the hospitality industry (r = .116, p < .05) and significance of others (r = .164, p < .01) using two-tailed...
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...benchmark assessment Anna Skinner Grand Canyon University EDA 534 September 3, 2013 Standard One * * Standard: A school administrator is one who promotes the success of all students by facilitating the development, articulation, implementation, and stewardship of a vision of learning that is shared and supported by the school community. i.e. A successful school administrator leads with vision… | Knowledge | Skills | Enduring Understandings | Essential Questions | Administrators will know and understand… | Administrators will be able to … | Administrators will understand that… | | 1. 1 Systems and data knowledge | 1. 2 Analyze, breakdown data and implement programs that will maximize on student performance | To stimulate student success the education leader needs facilitate the design and implementation of a school vision by which the learning of each student is put first and is supported by students, staff, parents and stakeholders. | 1. 3 What tools, data, and focused understanding are necessary to develop a vision? 1. 4 What technology and resources are necessary to articulate and support the vision? | 2.1 Implementation of strategic planning | 2. 2 Effectively plan, implement, communicate and articulate the vision | | 2. 3 How can the staff and community be involved in the implementation of the vision? | 3. 1 Effective communication and negotiation skills | 3. 2 Set goals and continuous improvement reflection | | 3. 3 What...
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...Organizational Behavior Research Paper Edgar Cervantes SEC/390 November 2, 2015 Daniel Alexander Organizational Behavior Research Paper Organizational Behavior is the study of the functioning and performance of individuals, groups, and teams within organizations as well as of organizations as a whole. Based on scientific research and empirical data, organizational behavior theorists attempt to understand, predict, and influence behavior at all levels within the organization (internet). Learning about Organizational Behavior can help you develop a better work- related understanding of yourself and others; it is a knowledge platform that can expand your potential for career success in the dynamic, shifting and complex new workplaces of today and tomorrow (textbook). Problems that I have encountered at work are the lack of leadership, and communication. The lack of leadership is that our supervisor or person in charge at night does very little to motivate others in working as a team and getting things done as needed. Most of the time we find ourselves without a leader or our leader showing up late to guide us in our projects. We find ourselves figuring things out on our own most of the time, which most of the time makes us wonder why the person in charge at night is in charge at all. There is little communication with the person in charge, regularly we have to walk around looking for the individual if we have a question because he doesn’t answer his radio when called...
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...The first statement that I like about this chapter and I find to be true regarding many aspects of life is “appearances can be deceiving.” Chapter 13 discusses power and its contrast to leadership. The reading further talks about the five bases of power and the dependence of power in relationships. The chapter also identifies the nine power and influence tactics along with their contingencies and the connection between sexual harassment and the abuse of power. Lastly the section emphasizes on the causes and consequences of political power and whether political action is ethical. The difference between power and leadership is power doesn’t require goal compatibility, merely dependence as where leadership does require some congruence between the goals of the leader and those being led. Despite how some may feel about power or leadership neither are bad. If you represent the bases of power that you will most likely fall into one of these categories: coercive, formal, legitimate, expert, or referent. The most important aspect of power is that it is a function of dependence. Chapter 14 topics are about conflict and the differences between traditional, interactionist, and managed-conflict views. The chapter also discussed the conflict process while defining negotiation and applying the five steps of the negotiation process. Conflict is defined as the process begins when one party perceives another party has or is about to negatively affect something the first party cares about....
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...ASSIGNMENT OUTLINE UNDERSTANDING LEADERSHIP (15 MARKS - MIN 100 WORDS) • Assess your own leadership capability and performance UNDERSTANDING HOW TO DEVELOP AND MAINTAIN EFFECTIVE WORKING RELATIONSHIPS (15 MARKS - MIN 200 WORDS) • Explain the benefits of effective working relationships in developing and maintaining the team. o Describe behaviors which could develop and maintain trust at work • Explain how a team develops and how members have a preference for particular behaviors when working with others. SOLVING PROBLEMS AND MAKIND DIFFICULT DECISIONS (20 MARKS - MIN 250 WORDS) • Identify a workplace problem facing you and examine ways to resolve it. o Describe the problem, its nature, scope and impact o Explain ways to recognize, define and analyze problems • Describe and Identify possible solutions to the problem o Gather and interpret information to identify possible solutions to the problem • Evaluate the possible solutions using a simple decision making technique o Apply a simple decision making technique to evaluate options to arrive at the best solution o State your chosen solution clearly and concisely. For the purpose of this questions, ‘problem’ may be interpreted as a deviation from the norm OR ‘a potential or anticipated problem’. The evidence you gather should be fact supported by evidence not just your opinion. UNDERSTAND HOW TO COACH A TEAM MEMBER (20...
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...introduction: We are now going to present an analysis on the leadership style of the people in charge of the submarine. Sensemaking: In our group analysis we found that captain Ramsey, in ignoring the incomplete EAM, obeyed the unified chain of command critical to missions in the armed forces. Captain Ramsey was one of the few remaining captains with considerable experience, therefore understood the threat the enemy posed upon the USA. In this regard, captain Ramsey displayed adequate sensemaking skills at the mission on hand. Sensemaking: Captain Ramsey was one of the few remaining captains with considerable experience, therefore he understood the threat that enemy posed upon the USA. He ignored the incomplete EAM (External Antenna Module or external action message), and followed the unified chain of command which are critical to accomplish missions. In this regard, captain Ramsey displayed adequate sensemaking skills at the right time Relating: When it came to relating, captain Ramsey’s comprehensive experience in combat helped him make the tough decisions which are generally taken by a high ranking official. He saw the outcome as either winning or losing the fight against their enemy, and all he wanted was to win that battle at any cost. Visioning: He knew how to run a ship and how to manage his personnel. His experience gave him the skills to efficiently deal with the critical situation. His clear understanding of the responsibilities entrusted upon him, he did not...
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...Mission Command as a Battalion CSM 18 February 2015 Mission Command as a Battalion CSM In today’s Army, Command Sergeants Major have the opportunity to learn a great deal of information to put in their tool kit to have a better understanding of mission command. The shared knowledge that I have learned shall play an important role as I provide pertinent information that will make me value added towards my commander once in position. The training that I received will assist in advising my commander and subordinate leaders. The intent of this paper is to discuss my plans of how I will use some of the principles of mission command as a Battalion CSM in my upcoming duty assignment. As a future CSM, I plan to build a cohesive team with my commander, subordinate leaders, and Soldiers within my organization. A cohesive team starts with establishing trust amongst leaders. My boss’s confidence in me to do the right thing will leave one less concern for him to worry about. We will be one team! I understand that there will be times where we will disagree when it comes to issues and concerns pertaining to Soldiers, but no one else needs to know about those disagreements. I will earn his respect and make sure I treat everyone with dignity and respect. Next, I will coach and mentor the First Sergeants (1SG) within our organization so they will mirror my actions at their perspective company level. While building this team of trust throughout my organization, I will simultaneously...
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...are developed by Goleman. emotional intelligence can be developed by the following sectors which is divided into two branches 1. personal competence 2.social competence. PERSONAL COMPETENCE: IT Mainly deals with understanding selfness or being consious about self individual emotions without understanidng self one cannot develop emotional intelligence of others, it also helps in contolling situations regardless of the emotions and helping in acheiving the goal. selfawareness usaully deals with understanding the followin a.self awareness of emotions b.accurate self assesment c.self confidence. DANIEL GOLEMAN STATED THE FOLLIWNG TERMS TO develop EQ they are; 1. knowing the stengths and weakness of individual 2. learning from experience 3. open for feedback on there actions whether it is negative or positive 4.learning and developing more of EQ 5 havign a good sense of humor. the above explanation states the self awareness development for personal competence. SOCIAL COMPETENCE; SOCIAL COMPETENCE USALLY PLAYS A MAJOR ROLE IN DEVELOPING other employess as a manager. the manager need to be storng in personal competence. social competence usally deals with the ability to understand the employees view or ideas or there emotional state. it mainly deals with understanding the capalilty of the manager of emotional environment at the work place and taking certain steps in delaing witht the problems face btn the employees or undertsaninding there emotional state indiviually. social...
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...Journal #3 I agree with the outcome of my emotional intelligence test because I believe that I can read people very easily and have the skill of interpreting their wants and needs. There are five traits of emotional intelligence: self-awareness, self-regulation, motivation, empathy, and social skills. Self-awareness is recognizing your own emotions and their affects on the environment around you. I believe that I have a high rating of self-awareness because I know myself, my strengths, my weaknesses, and what situations will make me uncomfortable so I can avoid them. The next trait is self-regulation. Self-regulation has five different subcategories which include self-control, trustworthiness, conscientiousness, adaptability, and innovation. I believe that my level of self-regulation is not as high as my self-awareness level. I have self-control, I am trustworthy, and I am conscientious in the fact that I take responsibility for my own actions, however when it comes to the other aspects of self-regulation (adaptability and innovation), I do not score as high. I have a hard time being flexible and adapting to change as well as being open to new ideas. Motivation, the next characteristic of emotional intelligence, has four different subcategories: achievement drive, commitment, initiative, optimism. I think that I have a high amount of motivation because of the objectives I have achieved in my life. For example, in high school, I tore my ACL and I got through the...
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...Three Principles for Managing Change By MaryLou Brandstetter Discussion Board Unit 3 American Intercontinental University January 21, 2012 • Select 3 principles you believe are the most important to follow when managing change and describe why you feel these are essential. "Thought processes and relationship dynamics are fundamental if change is to be successful" (Lynco Associates, Inc. 2009). This statement is true because understanding between individuals is necessary if change within an organization is going to succeed. “To succeed, they also must have an intimate understanding of the human side of change management…. Leadership teams that fail to plan for the human side of change often find themselves wondering why their best-laid plans have gone awry” (Jones, J., Aquirre, D., and Calderone, M., 2004). Open communication between individuals, management and employees, all the way down the chain from the top level to the very bottom will ensure that everyone has the same understanding of any imminent change. "The intrinsic rewards of a project are often more important than the material rewards and recognition" (Lynco Associates, Inc. 2009). People who are involved with a project will take personal satisfaction when their part of the project is successfully completed. That feeling of satisfaction can be much more rewarding than receiving compensation, a feeling of a job well done. This feeling is what makes us want to do the very best we can and keeps us motivated...
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