...Leon Kambani BIS0133 Networking Systems and Security Instructor: Gerald Holland Workshop 1.4 1. Answer the following ten questions from the textbook. a. Chapter 1 Test Your Understanding – 1 a and b b. Chapter 1 Test Your Understanding – 2 a c. Chapter 1 Test Your Understanding – 4 a and b d. Chapter 1 Test Your Understanding – 8 a and b e. Chapter 1 Test Your Understanding – 9 f. Chapter 1 Test Your Understanding – 14 a, b and c g. Chapter 1 Test Your Understanding – 16 a h. Chapter 2 Test Your Understanding – 2 a and b i. Chapter 2 Test Your Understanding – 4 a, b, c, d, and e j. Chapter 2 Test Your Understanding – 5 a, b, c, d, and e k. Chapter 2 Test Your Understanding – 8 a and b l. Chapter 2 Test Your Understanding –...
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...counsellor and client, the counsellor needs certain communication skills in order to facilitate change. The counsellor needs the following basic communication skills to do effective counselling: 1. Attending Attending refers to the ways in which counsellors can be “with” their clients, both physically and psychologically. Effective attending tells clients that you are with them and that they can share their world with you. Effective attending also puts you in a position to listen carefully to what your clients are saying. The acronym SOLER can be used to help you to show your inner attitudes and values of respect and genuineness towards a client (Egan.) S: Squarely face your client. Adopt a bodily posture that indicates involvement with your client. (A more angled position may be preferable for some clients - as long as you pay attention to the client.) A desk between you and your client may, for instance, create a psychological barrier between you. O: Open posture. Ask yourself to what degree your posture communicates openness and availability to the client. Crossed legs and crossed arms may be interpreted as diminished involvement with the client or even unavailability or remoteness, while an open posture can be a sign that you are open to the client and to what he or she has to say. L: Lean toward the client (when appropriate) to show your involvement and interest. To lean back from your client may convey the opposite message. E: Eye contact with a client conveys the...
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...You must integrate your learning from the course and discuss how and why you have, at this point in your development, formed your viewpoint(s). Your response must include the following elements: 1. Presentation of the Person-Centered model 2. Your view of helping and how your chosen model fits within your viewpoint 3. The relationship between the clinician and the participant as it relates to Person-Centered model 4. Techniques or approaches to change as indicated in the Person-Centered model 5. The kinds of problems that can be addressed with Person-Centered model 6. The population(s) that this Person-Centeredmodel can help 7. Limitations and strengths of the Person-Centeredmodel 8. Multicultural issues related to the Person-Centeredmodel Paper must show adequate understanding of the material presented in the workshop, and reflect your ability to integrate and synthesize the course material. • Created: • Jun 01, 2009 11:15 am • Solution By Expert: • Departed Expert Solutiongo to problem One approach to help you with an assignment like this one is to address each question, which you can then draw on for your final copy. This is the approach that this response takes. I also attached a helpful APA resource. Let's take a closer look. RESPONSE: 1. Presentation of the Person-Centered model This approach was first developed by the late Dr Carl Rogers (1902 - 1987). Person-centered therapy, which is also known as client-centered, non-directive...
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...listening is to establish empathy between the helper and client by listening to the clients words, sensing their feelings, and interpreting their thoughts. It is very important that clients know and feel that their helper is paying attention and care about the story they are telling. I have reviewed three articles that can really help me in my career when it comes to being an active and effective listener. Article one: The human side of teaching: Effective Listener. This article is very informative by offering effective listening suggestions. It suggest that professionals listen fully to clients without any interruptions. By waiting for the client to pause on speaking, giving the professional time to empathize before asking questions. This is very important to focus on the client and conversation at hand, so you’re able to give feedback to the client. Also, listen with your eyes, ears, and body. Who knew by sitting a certain way or spot would show your client that you’re giving your undivided attention and allow you to notice those non-verbal gestures or expressions. Taking notes allows you to be more engaged with any speaker and prove that you are listening effectively (Boyd, 2001). I am a strong believer of eye contact when talking with someone. Article two: The gift of listening: JUST Listening Strategies. This article discuss how listening with sensitivity is a key component when empathizing with a client, and is also helpful to the professional. It also indicates...
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...able to: • Define ethics. • Identify how ethical standards protect taxpayers, Tax Professionals, and H&R Block. • List risks and penalties of noncompliance. • Name points of contact for ethics questions, situations, or violations. Check for Understanding: 1. What should you do if you discover that a taxpayer has previously not complied with the revenue laws of the United States? • Call the IRS immediately • Notify your Field Leader • Advise the taxpayer of the facts and the consequences for noncompliance • Nothing: you are only responsible for the return you are preparing 2. What should you do if you receive an IRS letter indicating that you have committed a paid preparer violation? • Contact the confidential H&R Block Talkline • Respond to the letter on your own • Ask another Tax Professional to help you • Notify your supervisor or District Manager immediately Notes: Module 2: Due Diligence, Know Tax Law After completing this module, you will be able to: • State basic tax details of: Qualifying child/qualifying relative, dependency Head of household Tie-breaker rules • Define the contemporaneous records requirement and show how to enter Due Diligence Notes into BlockWorks Check for Understanding: 1. Which of the following is not an EITC due diligence requirement? • Computation of an eligibility checklist • Computation of the credit • Verification of employment • Record retention 2. Of the four...
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...For those of you who are not familiar with me, I am Elaine Summers, your in-service coordinator. Today in this in-service, I am going to be addressing issues regarding personal and professional communication in the health care field such as: what health care communication is, the importance of communication with your clients and other health care professionals, how the quality of health care communication [effective and in-effective] can affect patient outcomes, theories, and principles of health care communication. Definition of Health Care Communication My definition of health care communication is a means by which health care professionals, patients, and their families, send, and receive messages, verbally, non-verbally, in writing, or otherwise; with the intent to promote health, treat, and prevent illness, and disease. The messages sent and received would consist of subjective [patient or families information] and objective [health care professionals’ information] data. Either patient, family member or health care professional can initiate [sender] communication. In return, there must be a receiver for it to be considered communication as it is a two-way instrument used to collect and process information. Personal Communication with Clients and Other Health Care Professionals The well being of patients rely greatly on the ability of health care professionals to communicate all aspects of client care to the interdisciplinary team with a goal of reaching a favorable...
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...a few counselor characteristics they believed are used during therapy. Some of those characteristics that are effective are being that helping person (through this with training a counselor gains a skill set to help the client), setting boundaries (being able to know when to set limits in counseling between you as the counselor and your client), empathic counselor (being able to understand your clients feelings and grasp where those feelings are coming from), Self-Awareness (counselors encourage clients though process of belief that they can achieve anything, have faith in the clients you work with but also be aware that not everything they tell you is the truth), lastly collaboration (by working together as a system and using your people skills your collaboration with your client will be more effective). An ineffective characteristic that I got from the media was codependency, making sure to pay attention to times when counselors become too involved in their clients therapy or lives and are not creating the active listening environment, this may lead to not helping the client heal and become a more positive person and get better in the long run. In the case study two effective characteristics that I believe to be effective are when the counselor as the client to tell him more about the anger issues. This is effective because it opens up more questions that the counselor...
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..."There are a broad range of counselling micro skills that can be utilized effectively in therapy sessions. Within the context of their personal history, effective micro skill applications can encourage clients to tell their stories in colourful and extensive detail. Such effective implementation of micro skills facilitates the development of rapport and a positive therapeutic alliance thereby permitting clients to enrich their perspectives regarding problem and opportunity situations in their lives (Egan, 2007). Three important counseling techniques will be explored, all of which have been clinically demonstrated to be efficacious in a broad range of counseling settings (Egan). The skills of active listening, empathy and sharing empathic highlights will be discussed and analysed within the framework of a counselling case study. Accordingly, the purpose of this paper is to examine the use, efficacy and deficiencies of how these skills were employed within a counselling session with a mother, let's call her Mary. Mary presented to counselling with a five year history of frustrated attempts to get her daughter to sleep consistently in her own bed. On one hand, she had gone to extraordinary efforts to influence and sustain effective sleep patterns in her daughter. On the other, a feeling of being out of control permeated drained resourcefulness. Mary felt she was too compliant with her daughter's unwilling behaviour and sought help from a counsellor. The surface structure of...
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...Shortly and clearly describe the topic of your interview. • The topic of my interview is Person Centered Therapy for a client with work related stress and some personal problems. My interview is based on a lady who is having hard times to cope up with her work because she is upset and unsatisfied of her job description. She has moved to a new place so it is also difficult for her to adapt the unfamiliar environment. She also goes to school and due to her stress she is not been able to focus on her studies. She is also not able to sleep properly which is making her fatigue. Describe at least three notable emotions felt by you through the entirety of the interview. • The first is self-awareness. I was self-aware throughout the session about my...
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...Multicultural Awareness Mental Health Counseling After reviewing the results of my multicultural self-assessment scores, I have found that overall; I am very comfortable with myself and choices. In counseling, before understanding someone else you must first be able to understand yourself. Also the awareness of your own comfort range must be apparent. If it was not apparent, then how could you counsel someone else when you are uncomfortable with yourself? This self-assessment allowed me to realize factors that seemed to be unapparent before but, led me to see that they were important after all. “If you are lucky enough to be other, don’t ever change” I identified mostly with Jason Patton, PhD when he spoke about his first day at kindergarten, and he was made to feel other. What most got my attention was that he mentioned that he was an only child and spent a lot of time with adults, and was eager to be interacting the children his own age. I too was an only child and spent a lot of time with and adults. They adored me and made me feel loved, wanted and special. My first day at school was awful. The children looked at me as though I was an alien. I remember distinctly being called a chocolate girl, and then the comments about me being so tall began. From that point on I really did not enjoy school at all. I was afraid of being different. Being different meant that people might not like me. In my mind being called chocolate...
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...that’s interested in becoming a Christian Counselor must first have a well-balanced life. Your behavior, emotional stability and your sexual being should always be in a healthy state. Christian counselors must have a vivid worldview that’s clear and useful and full of understanding of natural revelation. “Caring for people God’s way” (pp.36) having a great understanding of the world around us gives us knowledge and understanding of social behavior within different culture settings. Having a great understanding and knowledge of society and the world around us creates good art. Great art entails for Christian counselors biblically sound research for treatment and arts of knowledge on any particular client at any given time with any given situation. Some of the core skills in Christian counseling are being genuine, being warm, having a positive regard and supports the challenge. “Caring for People God’s way”. From the text book reading it states a Christian counselor should be an active listener by being attentive to the client and not consumed with selfish thoughts; being patient with the client and enduring all what the client has to say and not becoming impatient while the client is speaking; the counselor should be encouraging and full of empathy with compassion that makes the client feel comfortable. But while exemplifying these core skills the counselor should not cripple the client into thinking that everything they are saying is right or truthful, but help them understand...
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...fundamentals of successful treatment consist of utilizing the proper technique for the patience and understanding your professional obligation. Clinical Evaluation,” the systematic approach to screening and assessment of individuals thought to have a substance use disorder, being considered for admission to addiction-related services or presenting in a crisis situation.”(TAP-21, pg39) A counselor uses the outline of clinical evaluation to garner rapport with their client through detailed guidelines. During this session the client with be asked a range of question to better understand the problem if there is one related to substance abuse. The counselor will use a systematic way of questioning to gather data on a specific patient; this method is age, gender sensitive as well. Once the counselor has collected enough data on the mental and functional status of the patient then they can move forward. During the interview session the patient’s toxicity, withdrawal symptoms will be evaluated. It’s very important to pay attention to the mannerism of your client it can describe the problems occurring. Assisting the client in effectively identifying one’s substance of abuse is the job of the counselor. As you begin to break ground with your client identifying his or her substance problem, it’s your duty to determine if he or she is fully ready for change by accepting treatment. Assessing the client readiness and it’s also the job of the counselor to...
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...Strategies Paper The understanding of what effective listening is and what it means is a vital part of the role of human service provider. Effective listening means more than just hearing what your client is saying to you when they are in a session. Effective listening means that you as the provider are able to understand their body language and other nonverbal cues. By using effective learning skills the human service provider can help the client by providing the right tools and resources to help them gain control over their situation and to help them find a way to a solution. What is effective listening? Effective listening is defined as the ability to actively understand and listen to what the client is saying and to show interest into what is being discussed. Effective listening also means that you are providing the client/individual with reflective feedback that demonstrates that you not only heard what they were saying but that you understand as well. (Effective Listening Skills, 2004-2015) Ways to demonstrate attentive/effective listening skills There are many different ways to show your client and others around you that you are actively listening to what they are saying. Some of these skills come naturally while others tend to need some practice. Listed below are some of the skills that are important when communicating with a client and with other individuals. These skills are but not limited to: Posture- Your posture shows that you are...
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...business division is a pack of clients against which a business has expected to point its showcasing tries at long last its stock. A genuinely depicted target business zone is the key section to a profitable showcasing system (Florencia 2009). Target advancing is a staggering usage of your most fundamental assets; time and cash, for the time of extra pay. Possible results of an effective business intensifies just with the expansion in the striking vision of a standard client base. On depicting the objective clients, you can. True blue comprehend whether enough potential clients are accessible for your business (basically, assessing if there is acceptable energy for your things or associations). Change your contemplations of business to better meet the necessities of your potential client base. Outfit your things and associations to better meet you’re the prerequisites of your clients and wishes. Focus on your lifting endeavors to center your most consoling clients. Course of action your showcasing messages in a right manner utilizing the right tone, vernacular, and emanation to best request your foremost prospects. Depicting an objective business won't keep your business. New business visionaries every so often repudiate depicting an objective client base, recalling that it may keep the business or minimize the measure of potential clients. This is a disorder. Understanding the objective clients does not keep your business a long way from securing clients that are awful for the objective...
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...Nonverbal Selling Power………………………………………………………..7 Conclusion………………………………………………………………………………………...8 EXECUTIVE SUMMARY This report provides a summary of the information contained within the book Strictly Business Body Language: Using Nonverbal Communication for Power and Success by Jan Hargrave. This summary attempts to identify the most useful topics for professional accountants to master. Included in this topic list are such items as: The Five Major Channels of Communication, Mirroring, Matching, and Building Rapport, and Personal Selling Power. Body language is critical to professional success, and any accounting professional must be armed with a basic framework of understanding for it. This framework will be outlined in the report, and offers the basics to understanding how to interpret nonverbal communication in a professional setting. Much of this relies upon noticing and analyzing cues from the five major channels of communication for body language. These channels are: • Body angle • Face • Arms • Hands • Legs Each of these channels has nuances associated with...
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