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Unit 11 - P4 / Health and Social Care Level 2

In: Philosophy and Psychology

Submitted By faithnoru
Words 581
Pages 3
P4: Take part in an effective group interaction.
A Care worker takes care of their patients, makes sure they take their right medication at the right time.
A Diabetic Nurse tells you if you getting better or worse, prescribes the medicine that you need to take and when you need to take it.
A Care home manager agrees or disagrees with the decisions in the care home.
Mary has been in the care home for 1 month, the care worker, diabetic nurse and care home manager have come together to discuss her health and to whether let her go home or make her stay for a bit longer.

Care home manager: So how is her health (sits straight), has it improve or worsen (tone is normal).
Diabetic nurse: Well in this 1 month Mary has made a lot of improvements (smiles), she feels better and she's stronger due to the fact she takes her medication for her heart problems. Her diabetes seems to be getting better and doesn’t make her feel really unwell anymore. (Her tone and facial expression is happy and she’s smiling at the same time)
Care home manager: What about her wellbeing at the care home? (Looks at the care worker)
Care worker: I’ve noticed that her health has improved (smiles and tone is happy), she’s settling in well with everyone and takes her medication but (face expression drops) she’s really unhappy about not being with her cat, she really wants to go home. (Makes eye contacts with the manager and diabetic nurse) (Active listening and formal language)
Care home manager: Do you think she’s fit enough to go home (looks at the care worker and diabetic nurse)
Diabetic Nurse: Absolutely not (her tone turns deep and angry) she’s made a lot of improvement here and if she goes back you know her health will drop down.(Looks at the care worker)
Care worker: I strongly disagree (tone deepens and face expression is straight and emotionless) she’s learned a lot of new things (sits straight) at the care home and she knows when to take her medication and which one to take. Her health is very important but so is her mental health, being unhappy can also make her very ill. (Crosses her arms)
Care home manager: So what do you two suggest? (Face expression is confused)
Care worker: I think she should stay here for another week and then send her home, we could send round someone to check on her and make sure she’s fine.
Diabetic Nurse: Well my opinion is that she stays here for another month, and we could maybe teach her how to be more independent so by the time she goes home, she feels comfortable and she’s able to do things on her own(hand gestures). In the meantime she can also go and visit her cat 3 to 4 times a week.
Care home manager: I think staying here for another month is better for her and everybody else, so that could be the solution for Mary. (Similes)
Care worker: Well at the end of this I’m going to let Mary know what the decision is and what will happen in the future. Thank you both for you time.
When you are at an interview you must act formally rather than informally, sit straight , give good eye contact, slow pace, project our voice (no mumbling), look interested as this would show you’re interested and you have given a good interview.

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