...Unit 17 Learning outcome 1: know E-business in the hospitality industry Celine van Norden IEMS 2 Table of content 1.1. Introduction Page 3 1.2. Definition of E-business Page 4 1.3. Applications of E-business Page 4 1.3.1 Business to consumer 1.3.2. Business to business 1.4. Hotel Page 5/6 1.5. Restaurant Page 7/8 1.6. Nightclub Page 9/10 1.7. Contract food service provider Page 11/12 1.8. Hospitality service Page 13/14 1.9. Membership club Page 15/16 1.10. Event Page 17/18 1.11. Conclusion Page 19 1.12 Sources Page 20 1.1. Introduction This unit is about the E-business in the hospitality industry. To explain the different types of E-business in the hospitality we had to chose one hotel, restaurant, bar/nightclub, contract food service provider, hospitality service, membership club and an event. First write down the definition of each business, then choose one and give information about the company + print screen of their website and at last make a table of the business to customer and the business to business service. 1.2. Definition of E-business E-business is the administration of conducting business via the Internet. This would include the buying and selling of goods and services, along with providing technical or customer support through the Internet. e-Business is a term often used in conjunction with e-commerce, but includes services in addition...
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...1 A person likely to participate in political behavior is insensitive to social cues has a desire for power believes he or she has little influence is a social nonconformist Correct 2 A primary goal of politics in the workplace is to promote organizational goals form alliances exclude undesirable peers secure limited resources Correct 3 In convergent periods, the role of executive management is to develop new strategies for the problems at hand shift middle managers to promote new views reemphasize the mission and core values challenge middle managers to reinvent their departments Correct 4 Political behavior in the workplace works only in an upward or lateral influence direction https://newclassroom3.phoenix.edu/Classroom/#/contextid/OSIRIS:47954803/context/co/view/activityDetails/activity/36bbc35d50034c108c6793bfffe303e7/ex… 2/5 3/15/2015 attempts to influence decision making works only in a lateral influence direction is unlikely in a wellrun organization Week 6 Quiz Assessment Activity Week6 LDR/531 eCampus Correct 5 Organizational momentum relates to patterns of behavior, norms, and values growth in sales, profits, and so forth willingness to move beyond incremental change the rate of change to make improvements Correct 6 Organizational change relies on a balance of change and strategy vision continuity planning Correct 7 Central to managing a successful organizational strategy implementation are/is tracking progress formal models of implementation...
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...16.替换段落985-20-25-9至段落25-10，并链接转换到段落730-10-65-1，如下： 985-20-25-9 根据2009年更新的会计准则，替换段落985-20-25-9。 985-20-25-10 根据2009年更新的会计准则，替换段落985-20-25-10。 17.修正段落 985-20-55-13，并链接转换到段落730-10-65-1，如下： 985-20-55-13 会计主体准备购买软件并将其集成到另一个软件或硬件产品中。不论在购买时技术的可行性是否确定，所购买的用于销售、租用或者任何商业用途的电脑软件在取得时其成本应予以资本化 18. 替换段落985-20-55-14和它的相关标题，并链接转换到段落730-10-65-1，如下： 985-20-55-14 根据2009年更新的会计准则，替换段落985-20-25-14。 19.修正段落985-20-55-18，并链接转换到段落730-10-65-1，如下： 985-20-55-18 在技术可行性提升已被确认并副标题 730-10的规定入账之前，产品改良的成本被认为是研发的一部分。如果初始产品不再作商业用途，根据可变现净值测试和摊销规定，初始产品的任何未摊销成本应被归入改良成本中。如果初始产品同改良一起保留在市场上，初始产品的未摊销成本应该被在初始产品和改良之间分配。 20.修正段落985-350-25-1，并链接转换到段落730-10-65-1，如下： 985-350-25-1 段落985-20-25-3规定在技术可行性确定后生产产品发生的成本应予以资本化。段落985-20-25-8规定购买的软件将来作其他用途的其成本应予以资本化 对Topic350 的修正 修正段落350-30-35-7，并链接转换到段落730-10-65-1，如下： 350-30-35-7 无形资产不能在入账时被减记或冲销，除非它在该时期内受损。 22.修正段落350-30-35-17A，并链接转换到段落730-10-65-1，如下： 350-30-35-17A 在企业合并或者资产收购时用于研发活动的无形资产将被认为是不确定部分，直到相关研发工作完成或中止。在这段时间内那些被认为是不确定性的资产，他们不会被摊销但应根据后面的内容进行减值测试。一旦研发工作完成或中止，会计主体将以这部分的指导为基础决定资产的使用寿命。与段落360-10-35-49中的指导一致，通过公司合并取得的暂时被闲置的无形资产和被弃置的无形资产一样，不入账。 23. 修正段落350-30-50-1，并链接转换到段落730-10-65-1，如下： 350-30-50-1对于无形资产，不论是单独取得的或是作为资产组的一部分（在资产收购中取得或在企业合并中取得），所有下面的信息都应在入账时在财务报表附注中披露： a.以下所有是对于用于摊销的无形资产： 1. 被分配的总数和任何主要无形资产种类被分配的数量 2. 任何明显的残余价值的总量和主要无形资场种类残余价值的数量 3. 加权平均摊销期的总量和主要无形资产种类的加权平均摊销期 b. 对于没有被摊销的无形资产，被分配的总数和被分配到任何主要无形资产种类的数量 c. 在一笔交易中除了企业合并所取得的研发资产的数量 d. 按主要无形资产的种类，对于附着更新或扩展段落的资产，在下一个更新或扩展前的（包括显式和隐式）加权平均摊销期间。 除了商誉，如果合计取得的无形资产公允价值是值得注意的，信息也应在每一个重要的企业合并中或者在重要的非重要企业合并的集合中予以披露。 ...
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...UNIT 17: MARKETING INTELLIGENCE Written By: LO1: UNDERSTAND BUYER BEHAVIOUR AND PURCHASE MAKING DECISION 1.1 Describe the main stages of the purchase decision-making process for an individual consumer (i.e. business-to-consumer) Buyer Behaviour and Decision Making Process Customers go through five stages of decision making process in any kind of purchase. The diagram below summarises it. The above model is essential in making marketing decisions. Customer buying process starts with “Need Recognition”, in which buyer identify a need or a problem (hungry, fever). Some times in these stage customers respond to a marketing stimulus (aroma of chocolate muffins and coffee while passing the coffee shop). The next stage is “Information search” in this stage if the need is very strong then customers do not search a lot of information and buy product or service close to hand, if not then customers obtain information from family, friends, neighbours, advertising, TV, radio, retailers or by handling and examining or even testing. In the third stage “Evaluation of alternative” customers uses the information gathered and chooses between alternative brands, products or services. After evaluation, customer makes the purchase. The last stage is “Post-Purchase Evaluation”, this stage make a customer feel either satisfied or dissatisfied with the purchase, if customer feels satisfaction then they will stick to the brand, product or service in not then they will switch to...
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...On Shelf Availability in Asia Pacific 2011-2012 A study into the current state of OSA in Asia Pacific and the case for change In conjunction with The ECR On-Shelf Availability Working Group The ECR On-Shelf Availability Working Group Efficient Consumer Response (ECR) Efficient Consumer Response Asia Pacific (ECR AP) is an independent joint trade and industry body, which is co-chaired by representatives from the retail sector and the manufacturing sector. It promotes the use of Efficient Consumer Response techniques in Fast Moving Consumer Good (FMCG) retailing to remove unnecessary costs from the supply chain and make the sector, as a whole, more responsive to consumer demand. For more information please contact: ECR AP follows the Consumer Goods Forum focusing around five strategic priorities – Emerging Trends, Sustainability, Safety & Health, Operational Excellence and Knowledge Sharing & People Development Under operational excellence, one of the initiatives is the OSA working group which is a collaboration between members, Accenture, Unilever and Diageo. For more information please contact: Ivett Katalin Nagy, Executive Director, ECR Asia Pacific ivett@ecr-all.org Alfons Van-Woerkom Alfons.Van-Woerkom@unilever.com Unilever With more than 400 brands focused on health and wellbeing, no company touches so many people’s lives in so many different ways. Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious...
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...Unit 17-Police Powers (P3,D1) The police have powers to stop and question a person at any time, as well as search a person depending on the situation that has been bought forth. In cases where you are being stopped by a police community support officer, they are required to be in full uniform in order to have the right to stop and question someone. Higher ranked police officers don’t always need to be fully uniformed in search cases, however, a warrant card must always be shown when searching in order to justify the situation. A police officer has the right as an individual to ask any being to take off contents such as their coat, jacket or even gloves. Additionally, they are also able to ask suspects to take off other items of clothing and even items worn for religious reasons such as head-scarves or turbans. If this is the case, officers must fairly take those in question to an area away from surrounding members of the public. If the officer wants to remove more items of clothing, they must be the same sex as the person they are searching....
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...Student Name：Taiyang Zhang Banner ID：@01278901 Professor Name：Manjit Kaur Subject: Freshman composition II Date: 09/05/2013 Class: 1023-002 Background of the myths debunked in the NASA-episode Introduction Moon landing has always been a captivating topic around the world. Since its occurrence in 1969 it has brought phenomenal gory to the U.S aeronautical programs and inspired faith and beliefs amongst people that anything is possible. Indeed, moon landing is arguably, the greatest of all the technological advances if the 20th century. However, there are arguments among the general public, scholar and even some aeronautical scientists that the moon landing was faked. Indeed there are a number of conspiracy theorists who believe that NASA faked the 1969 moon landing. These theorists have based their arguments on the political climate of the time with regard for the need to triumph over Soviets and some inconsistencies in the NASA pictorial footage on TV and Photos. However, to understand the basis of arguments in disputing the reality of NASA moon landing, it is important to study the background of the myth in accordance to NASA. Origins of the Myths One of the renowned scientific critic Kaysing & Reid (45) in his book We Never Went to the Moon argues that the mission was a scam. He narrates that after a series of technological problems and disasters, NASA scientists realized that the institution had not gathered enough capability and to deliver...
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...Graz University of Technology CATIA V5 Basic Training CAx in Automotive and Engine Technology 313.067 Dipl.-Ing. Michael Lang CATIA V5 Basic Training Graz University of Technology 2013 Preface The present script includes an introduction of the main features in the 3D design software package Catia V5. Beside the basic tools of 3D design, a number of exercises and examples point to different construction strategies in several applications. In addition to the primary functions, methods for the generation of solid components and assemblings are explained and executed by use of different examples. Training targets: Sketch mode Basic part design Enhanced features of part design Assembly design and product structure Generating drawings The script is based on Catia V5 Release 16 and will be updated continuously. To keep the paper up to date and to fulfill the requirements on the Catia V5 education at a high level, questions, critics and new inputs are sincerely welcome. Please write an email to: Michael Lang: michael.lang@ivt.tugraz.at 2 CATIA V5 Basic Training Graz University of Technology 2013 Table of contents 1 2 Introduction ..........................................................................................7 1.1. An excerpt of available workbenches ............................................................. 8 The user interface of CATIA V5 ...........................................................9 2.1. Graphic display .........
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...ijcrb.webs.com JUNE 2012 INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS VOL 4, NO 2 PROBLEMS ENCOUNTERED BY WOMEN IN EDUCATION SECTOR OF BAHAWALPUR. Owais Shafique (Corresponding author) Department of Management Sciences, The Islamia University of Bahawalpur, Pakistan. Faiza Anwar, Sahaab Akbar, Uroosa Akhtar Khan Department of Management Sciences, The Islamia University of Bahawalpur, Pakistan. Abstract As we all know that education is crucial in the development of any country. The main focus of this research is to identify the problems faced by working women in education sector. We discovered that most of the parents and certain relatives are supportive towards their daughter serving in the education sector. All our respondents strongly believed that the married women face greater challenges than unmarried women. Although their husbands are co-operative but there children are prominently neglected. Despite the supportive attitude of their parents unmarried women still face challenges like transportation and managing time between personal and social life. Most of the respondents, married or unmarried, believed that their salary and promotion system is not satisfactory for which they blame “Favouritism ”. In spite of all the facts, our research concludes that the education sector of Bahawalpur for female teacher is fairly good. Keywords: Women, Education Sector, Bahawalpur, Pakistan. 1. Introduction Research is one of the most...
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...According to some scientists, the moon is not a natural satellite rotating around Earth but actually an artificial one. Furthermore, some believe that beneath the lunar surface is a hollow society developed by aliens. Of course, no proof of this exists yet but the evidence continues to grow. MOON CONSPIRACY GETS ATTENTION OF SCIENTISTS There are various conspiracy theories out there but per pass one of the most interesting is the Hollow Moon Hypotheses. In the past, some have thought Earth's satellite was made of cheese or maybe not even real at all. Scientists have easily dismissed those ludicrous claims but the concept of the hollow Moon is beginning to gain traction. Unlike past conspiracies, there seems to be some evidence dating back...
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...Squidoo – Squidoo has an interesting blog post on why this author believes that the 1969 moon walk was a hoax. With many reasons to back up this argument, this writer uses many scientific and image-proven facts to get this point across. The article is broken down into the following categories, and is able to give evidence for each topic: 1960’s Technology, Time Frame, Photographic evidence analysis, Astronauts on wires, footage we weren’t meant to see, and so on. If you like reading articles that make you question your once strong beliefs, take a gander! Moon Hoax News – Moon hoax News is a blog dedicated to covering the latest in the hoax’ news over the years. Running since 2007, this site is dedicated to these beliefs. This site encouarges readers to delve into their own investigations of the hoax. Covering current issues about the Obama administration to modern day UFO spottings, this blog’s range of topics will keep you browsing. The Conspiracy Behind The Apollo Space Mission – This basic article written by Greg Scott, from the archives of articlebase.com, throws out the obvious (and not so obvious questions to those who are new to the topic) questions such as: Is there a breeze on the Moon? What Happened to the Stars? Keeping it simple, Greg states that it is only fair to be equally critical to both sides of the argument, and “like most conspiracy theorists, proponents of the hoax theory use lots of faulty evidence and misleading pseudo-science.” World History Blog...
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...July 20,1969 America won The Space Race as we were the first human or as we know of living beings on the Moon. Although we have proof of Buzz Aldrin and Neil Armstrong were, in fact on the moon, there are some people who choose to believe and deny that this ever occurred. Their reasons mostly include that the flag was waving in the non-existing breeze. Also, there are no stars in the pictures. Lastly, they believe that the moon landing itself was recorded either deep in Hollywood 0r in Area 51. In the pictures, you see of the lunar module you see there are no stars in the sky. You would assume that in space, of all places there would be tons and tons of stars. Well, Michael Rundle wrote on HuffPost, “The lunar modules skin is by far the brightest thing in the pictures which means the crew had to have a low aperture setting on their cameras. Aperture is the setting on how much light is coming in the camera, the stars are not bright enough to be captured by the camera lens. This statement proves that there shouldn’t be pictures of stars on the moon unless that is the only thing in the picture. A statement like this proves that deniers are incorrect in their assumptions. In addition, most people noticed the flag was waving in the non-existing breeze. Richard Holt wrote in “The Telegraph” “ The flagpole is light, flexible aluminium and continues to vibrate after the astronauts let go, giving the impression of blowing in the wind.’’ In many pictures, you can see the pole...
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...You did it! We've already given you parts one, two and three of 30 shocking facts about NASA, and we're here with the final installment! Check out the final seven interesting and straight up shocking facts about NASA below. Number Seven: Moon Flag Mystery. Though most children will be able to tell you that Betsy Ross sewed the American flag, it is still unknown who designed and made the Apollo 11 Moon flag. There are two hypotheses currently in circulation: that the flag is one of three that NASA secretaries purchased on a lunch break, or it was ordered from a government catalog for the whopping price of $5.50. Number Six: Mars Lawsuit. NASA was sued by three men from Yemen for trespassing on Mars. The men claimed that Mars belonged to...
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...Competency Framework Grid A competency is how successful or efficient someone is able to do a specific job. Working with the Team Customer Service Communication Skills Level 1: Entry Level, first job Acts in a fair and respectful way when dealing with others. Ask open questions to appreciate others’ point of view. Put forward their own views in a clear and constructive manner, choosing an appropriate communication method. Write clearly in plain simple language and check work for spelling and grammar. A customer may feel as if they need help to find a specific product or service as they may not be used to the company Will listen to the views of customers and act sensitively with their problem. The employee will have no experience on how to communicate with other employees and managers as they will not be familiar with everyone yet and their mannerisms of how employees communicate with one another. Level 2: One year of experience After one year of experience an employee will know all other employees very well and be able to give good input towards a group and feel confident working as a team. An employee will be more familiar with a company after a year of working there, this means they will be able to answer any questions that customers have and help them with anything they need as they have gained knowledge over the last year. After a years’ experience an employee will understand all the communication skills within the business and be able to communicate...
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...The MOBILE MEDIA tours were an initiative of the Ontario Arts Council (OAC) to help build audiences in northern and regional communities of Ontario for independently produced, artist-driven film and video. In 2005, the tour took place over four weekends in April and went to four communities Peterborough, North Bay, Thunder Bay and Sudbury). Each community had a 90-minute screening and a half-day workshop. A promotional poster and program guide, in both official languages, were made available free of charge by OAC to presenters and the public. The program guide included a critical essay contextualizing the MOBILE MEDIA tour within Ontario’s contemporary media arts practice. The practical and comprehensive workshop following each screening was facilitated by a group of media artists, the tour coordinator (Annette Mangaard) and an OAC granting officer. In 2006, the tour was expanded to 11 communities (Attawapiskat, Fort Albany, Guelph, Hamilton, Moose Factory, Moosonee, North Bay, Sault Ste. Marie, Sudbury, Timmins, Whitefish Lake First Nation). The screenings consisted of two 30-minute programs, curated through an open call to programmers, and one 30-minute program of work by local artists. The tour was co-presented by local individuals or organizations who provided the venue, screening equipment and volunteer labour and promoted the event to their community. Once again, a promotional poster and program guide were provided by the OAC. Filmmakers, programmers,...
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