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Unit 206 Answers

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L3- HSC Technical Certificate unit worksheet
Unit 206 – Understand the role of the social care worker

The numbers in the bracket after each question relate to the assessment criteria in the standards

1. Explain how a working relationship is different from a personal relationship (1.1.1)

A working relationship – is when we are placed with other people and working as a part of the team. We all have similar achievements and goals but we all are individuals. We will work to a set of rules and procedures for which we will be paid. We all are responsible for any mistakes. We don’t have to like the people who we work with and we don’t have to share our personal opinions about them, but we all should respect each other to build good working …show more content…
It’s not any rules or procedures and we don’t get a paid to keep that form of relationship. A personal relationship is formed because we like somebody, have similar interests and feelings. We can share our personal emotions, opinions and thoughts. The communication skills are really important as well in personal as in working relationship.

2. Describe different working relationships in health and social care settings (1.1.2)

It is a lot of different relationships in health and social care settings. It will include colleagues, manager, nurses, service users and their families and friends, doctors, district nurses. Some of the relationships are more formal than the others. We can’t talk with the doctor in the same way as we talk with service users and we can’t address to the manager in the same way as we do with our colleagues. We need to develop what type of the working relationship is the best in the situation.

3. Describe why it is important to adhere to the agreed scope of the job role …show more content…
Because I’m working as a part of the team is always can happened we all are different and conflicts arise from differences. To resolve the conflict I think is the best to find quiet, peaceful place where I can discuss the issue with these people who I have the conflict. I need to be calm and concentrate on what the conflict is about, try to present my point of view but also listening what other people want to say. After discussion we suppose to find the compromise but if it will not be possible we should ask for help some other neutral people. Really important is to understand the problem, it’s the first step to positive

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