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Unit 33

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produce a personal development plan to help individual for increased use of e-business.

IT Skills
All e businesses needs to know how to use computer and internet because it is all done via computer for example: creating the business, selling and promoting. IT skills will help develop the e-business to increase sales and online marketing like emailing and social networking.
Microsoft Office
There are many different skills required for e-business worker. One of them is to know how to use Microsoft Office such as Excel, Microsoft Word, PowerPoint etc. Excel is used for setting up database of profit/gross and losses.
Email
Email is one of important and useful type of the communication by internet. Email is low cost communication tool that businesses are using to market their products. Also they are using email to provide better customer services and to be more effective. It is good and quick way for owners and suppliers to be in touch with each other any at any time.
Education and Training
E-business workers need the essential requirements such as IT skills and good communication skills. The government provide training and giving you some advice how to start up. IT training helps to know how to use software tools. This program can help you to organise finances and provide assistance for customers. IT training also helps to operate the internet, PC and many different programs.
Flexibility working
There is a lot of benefits of offering flexible working such as keeping skills and experience, having staff you know and can trust to delegate to, saving time and money recruiting etc. Flexible work can include part time working, job sharing, flexible working hours and remote of home working.
Working at home/ on the road
E-business it is not the type of business when you must to have office. With e-business you have a choice to work at home or in an office.

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