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Unit 8 P2

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(a) Use of my own EI. During the coaching programme it will be important that I apply my own EI as I coach Lynda. In particular, with regard the four elements of EI, I will take the actions summarised in the following table:

Element of EI
Actions
Self-Awareness
• identify my personal emotions
• acknowledge how my behaviour affects Lynda
• know how stress might affect my behaviour
• recognise that my mood may affect my coaching effectiveness
• try to understand the reason for any feelings I may have
• ensure that I understand my feelings
Self-Management
• manage my personal emotions
• remain positive and cheerful even if I’m under pressure
• manage my anxiety, stress and anger if my coaching seems ineffective
• keep my impulses under control
• not to get defensive if Lynda criticises me
• stay patient, …show more content…
• Change. This concerns the increasing of an individual’s psychological capital to change their perceptions of job challenges and reduce the negative effects of stress.

o Arrange for EI and stress management training. o Encourage team members to manage stress by improving their communications, such that tensions are diminished or resolved and any wounded feelings repaired. o Encourage team members, particularly Lynda, to resist the urge for perfection. o Offer team members incentives and rewards, and celebrate achievements.
Conclusion

In summary, Lynda is a motivated, capable individual who should be coached with the aim of realigning her role perception and increasing her emotional intelligence. This will be achieved through a one-on-one, “SMEAC” style coaching plan. Lynda’s manager will need to apply their own emotional intelligence throughout this process and implement stress alleviation strategies to improve and maintain the project team’s behavioural performance and

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