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United Healthcare: A Case Study

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United Healthcare require the therapist to submit an on-line claim form (www.liveandworkwell.com) . First step, therapist must click the tab “Submit Claim Form” on the right side of the webpage , second step, therapist must fill out the basic information such as name, place, phone etc… third step must click on “Behavioral/Mental Health Services” section, which therapist needs to describe the following: primary mental health diagnosis of the client , what type of therapy will be provide, # of counseling sessions and time frame of each sessions, an whom the therapy is for (e.g. individual, couple, martial, and family therapy) ensure appropriate treatment for all parties involved.

2. United Healthcare Insurance view behavioral/mental

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