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Universal Authorization

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Submitted By tinlizzie54
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Universal Authorization Aim Statement

The Statement of Purpose:
Geisinger Health System, Pennsylvania, seeks to capture authorization from a patient to release their Geisinger electronic health record (EHR) to any non-Geisinger licensed healthcare provider who is involved in the patient’s care for the purpose of enabling the continuity of care for that patient. Through collaborative efforts with many local and regional providers, Geisinger provides secure access to its robust EHR system utilizing a physician portal via a website (GeisingerConnect) or (KeyHIE). This allows for continuity of care when a patient receives healthcare services outside the Geisinger system, especially in emergent or urgent care settings (e.g. patient is treated by an outside physician practice or is seen at a non-Geisinger hospital emergency room). Geisinger employees and staff are responsible for explaining the purpose of the Universal Authorization with the aim of obtaining the patient’s signature when appropriate.

Aim Statement: To improve Geisinger’s Universal Authorization completion rates to at or above 75% by January 2014 through its outpatient community practice sites (CPSL Sites) and its outpatient clinic locations system wide. These sites range from primary to specialty care throughout Geisinger’s geographic region. As a system-wide initiative aimed at improving the health and outcomes of its patients, Geisinger is committed to reaching this goal by improving internal processes, and communication tools to help patients and referring providers understand the importance of this initiative.

Patients and providers will be informed of the various methods available to complete this Universal Authorization Form (via the online patient portal or by completing a paper Form in their physician’s office).

The Process Improvement:

Various processes are currently in place

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