Premium Essay

Ups Case Study - Management Info. Systems

In: Computers and Technology

Submitted By whataconfusion
Words 546
Pages 3
1) 1. Time-definite delivery of packages 2. Packaging and Shipping a. Domestic b. International c. Luggage shipping d. Freight services e. Moving supplies 3. Printing Services via UPS Store f. Mobile Printing g. Custom Printing h. Special design printing 4. Tracking Services via i. Customers can track packages at every part of shipment i. Customers can also signup for notifications via this service 5. Storefront “The UPS Store” j. Franchise opportunities k. Perform Notaries in-store l. Office and mailing supplies m. Passport and ID photo services n. Computer services o. Fax services 6. Mailbox Services p. Offer actual street address mailbox versus PO Boxes

2) See page 2

Info. Collected | How | When | Where | Shared To | Package needs to be delivered | Customer prints out label from internet or UPS tracking system at work. Inputs information such as address, name, location, weight of package. Given tracking info. | Tracking label is printed, UPS notified | UPS notified via website, automatically updates tracking information | Tracking information is shared with UPS centralized package-tracking system in New Jersey | Package to be picked up | UPS notified from centralized packing location that package is ready for pickup from location | UPS notified of package after label is printed | UPS notified via WAN connection to centralized package-tracking servers | UPS drivers handheld units via cellular WiFi technologies | Package picked up | UPS driver notified via handhelds of location to pick up package. Driver scans in package with handheld | Driver scans package label on pickup, automatically updates tracking info | Package tracking information routed to centralized tracking servers | Data shared with tracking servers via WiFi, then...

Similar Documents

Premium Essay

Term Paper: Diginotar, Part 6b

...the Hidden Costs of Outsourcing Avoid surprises. Uncover, measure and mitigate hidden costs. Info-Tech Research Group 1 Introduction IT leaders report that hidden costs in outsourcing add an average of 25% to the price of the engagement. Understand the hidden costs of outsourcing and take steps to mitigate them. This Research Is Designed For: This Research Will Help You:  Business and IT leaders seeking to minimize the unanticipated costs of outsourcing.  Predict the magnitude of the hidden costs of outsourcing to get a better sense of the total cost picture.  CIOs and other IT leaders assessing the costs of an impending outsourcing project.  Manage your outsourcing engagement to reduce hidden costs and increase your net benefit.  IT leaders selecting a vendor for an outsourcing engagement.  IT leaders responsible for managing outsourcing engagements.  Decrease hidden costs both for contracts that are already signed, as well as contracts that are up for review or renewal.  Both cloud-based and traditional outsourcing arrangements (Info-Tech considers cloud computing a form of outsourcing). Info-Tech Research Group 2 Executive Summary Info-Tech research shows that there are seven types of costs that IT leaders fail to anticipate at least 20% of the time. The seven types fit into four higher-level cost categories. Info-Tech recommends strategies for avoiding each hidden cost. Costs related to transitioning into......

Words: 11146 - Pages: 45

Premium Essay


...A Brief Understanding of IBS ‐‐A Case Study of Toyota                              A Brief Understanding of International Business Strategy --A Case Study of Toyota   by Peter LIU, peterliu@acculine‐    MSc International Business     P14B45 International Business Strategy Lecturer: Dr Yee Kwan Tang Sponsored by 10 May 2010   Acculine Precision Manufacturing Company Tel: 0086-574-28887315, Fax: 0086-574-28875303, Web:, email: A Brief Understanding of IBS --A Case Study of Toyota Page 1 / 12 Content  Introduction ........................................................................................................................... 2 Basic Concept of International Business Strategy ................................................................. 2 Brief Background of The World Auto Industry .................................................................... 4 Brief Background of Toyota .................................................................................................. 4 IBS of Toyota ........................................................................................................................ 6 Entry to US Market ........................................................................................................... 7 Americanization as A Way of Localization ............................................................................

Words: 3709 - Pages: 15

Premium Essay

E-Commerce Thesis Docu

...have allowed businesses to deliver and display information about products and services online thus increasing its business opportunities as well as its profits. Infocom Solutions Powerlinks Co. is a Butuan-based company that offers IT products and services for clients around the province. The company is engaged in selling and installation of CCTV Surveillance Cameras, PABX Telephone Systems, Biometrics Identification and Door Access Control Systems as well as computer and networking services. Being a successful contractor of Bayan Telecommunications and a service provider for LECSL installation/configuration, the company is now looking for ways on how to improve their business. Due to this, the researchers develop an e-commerce website for Infocom Solutions Powerlinks Co. that will enable the business firm to showcase their products and services online. In addition, the proposed website will include a knowledge-base system that will provide troubleshooting tips to site visitors with regards to basic computer and surveillance camera problems. Purpose and Description of the Study This study aims to create an e-commerce website for Infocom Solutions Powerlinks Co. that will allow the company to conduct online transactions and improve their company services through the use of the World Wide Web. Through the proposed E-commerce website, dissemination of product and services information as well as transactions of orders...

Words: 3062 - Pages: 13

Premium Essay

Xlri Brochure

...learning, competencies and skills that can significantly contribute to the growth of the organization. XLRI has always been proudly associated with academic excellence, personal values and social concern. It has been the crucible of leadership training for over 60 years and its banner is held high by a fine breed of alumni who serve as “change agents” thereby adding a new dimension to their corporate role. This integral and value based formation will greatly assist our students to be innovative, competent and creative leaders. They are groomed in a manner as to serve as agents of continuous improvement and change. It was in 1997 that XLRI recognized an unfulfilled need for formal management training at middle and senior levels of corporate strata. The result of that thought process was the General Management Programme, which has ever since, transformed several industry professionals into veritable leaders who reflect the standards and values of XLRI at various organizations. Recognized by AICTE, the programme places emphasis on stringent admission procedures for selecting the students who are then exposed to a rigorous training regimen which leads them along a journey of rediscovery. Focused academics, structured pedagogical approaches, competition and program rigor, constantly provide the opportunity to assess and reform one’s own abilities. Through these phases, emerge a competent group of leaders ready to take on the challenges that the...

Words: 25500 - Pages: 102

Premium Essay

Management Information System

...Ch.6 Telecommunications, the internet and wireless technologies Components of a simple network: • NIC (Network Interface Card): to incorporate any laptop to an existing network. • NOS (Network Operating System): to share network resources & route communications on a LAN. • Hubs & switches help route traffic on a network to the right computing device. • Router: when 2 or more networks are connected to each other, it sends data transmissions to the correct device from the internet. Digital Networking Technologies: 3 types, 1. Client/server computing: servers connect to many clients. 2. Packet switching: method of delivering data across a local or a long distance connection, it packages data in units (packets) which identifies intended recipient. 3. TCP(Transmission Control Protocol)/IP(Internet Protocol): a set of protocols to get data from one network device to another. Signal is the transmission of data. Analog signals can be converted into digital signals by using a modem. Analog signals are replicas of sound waves that can be distorted with the noise and drop the quality of transmission. Digital signals have a faster rate of transmission. LAN (Local Area Network): the topology (place) of a LAN can vary greatly, - Star: if the host computer goes down the whole network goes down. - Bus: all computers in the network are linked with cables and treated equally. - Ring: no central host PC, if one PC goes down the rest can still process data & transactions. WAN...

Words: 2473 - Pages: 10

Free Essay


...learning contexts. To fill this gap in the literature, we present a case study of learners’ perspectives and experiences in an online course taught via an SNS. We studied SNS deployment and learner experiences in an ecological setting in order to capture both the implications of SNS use and the tensions that arose with the use of social networking sites in online education. Historically, distance education (DE) has been plagued by feelings of learner isolation and alienation, lack of participant interaction (both student-student and student-instructor), and high dropout rates. The rise of Web 2.0, social networking sites, and a general interest in student-centered pedagogies have attracted attention to the use of popular Internet tools to enhance distance education and address the aforementioned problems. For instance, Lee and McLoughlin suggest that online social networks enable learners and instructors to present themselves socially in an online environment and connect with one another while enabling individuals to engage in recurring meaningful experiences with others. Nevertheless, prior research strongly suggests that technological innovations need to be accompanied by pedagogical enhancements for technology-rich interventions to be successful. Researchers also recommend examining which course delivery format fits particular pedagogical approaches. Therefore, we purposefully chose to study a case...

Words: 9644 - Pages: 39

Premium Essay


...AGUA PREVIA INVENTORY AND TRANSACTION SYSTEM WITH SMS NOTIFICATION System Development Documentation Submitted to the Faculty Of the Department of Information Technology Cavite State University Imus Campus City of Imus, Cavite In partial fulfillment Of the requirements in the subject, ITEC 55A System Analysis and Design JOHN CLINT BARBADO JONAHLEEN BRINGAS RIZALDY ORDOÑEZ October 2014 BIOGRAPHICAL DATA Rizaldy Ordoñez is born in December 30,1994(19yrs.old) in Bacoor,Cavite. He is 5’11’’. He graduated primary school in Gov.E.F Espiritu Elementary School. Seconday in Saint Mathew Academic School.In he is currently studying in Cavite State University-Imus Campus BIOGRAPHICAL DATA Jonahleen Bringas is born in February 15, 1996(18yrs.old) in Quezon City. She graduated in Tibunan Elementary School and Secondary Imus National High School. She is currently studying in Cavite State University-Imus Campus BIOGRAPHICAL DATA John Clint A. Barbado is born in 8th of July 1995(18yrs.old) live in Binakayan,Kawit Cavite .The Eldest Son of Eric Barbado and Giselle Barbado. He Graduated primary School in Quirino Elementary School in 2008 and Secondary in E.T.T.M.N.H.S in 2012.he is currently studying at Cavite State University-Imus Campus ACKNOWLEDGMENT First of all, the researcher would like to thank The Almighty God for establishing them to complete this thesis. The researcher would like also to express their sincere......

Words: 4488 - Pages: 18

Premium Essay

Green Mountain Case Study


Words: 2277 - Pages: 10

Free Essay

Information Technology

...Chapter One: Information Systems in Global Business Today -Information system: A set of interrelated components that collect, retrieve, process, store, and distribute info to support decision making and control in an organization –Six building blocks of computers: input, output, memory, arithmetic/logic unit, control unit and files. Control unit and arithmetic/logical unit together known as CPU (central processing unit). –Arithmetic/Logic Unit: carries out mathematical operations and logical comparisons, consist of very large scale integrated circuits, can perform billion operations per second, numbers taking from memories as input and results stored in memory as output. -Control Unit: controls the other five compo of the comp system, enables the comp to take advantage of speed and capacity of its other compo, list of operations called a program, these operations read from memory, interpreted and carried out one at a time (stored program concept). –Cache memory: high speed, high cost storage, used as intermediary between control unit and main memory, compensates for speed mismatches built into the comp system. –Multiple processor configurations: a comp system usually contains more than one processor, dual processor contain two physical separate processors as two separate chips, dual core contain two complete processors manufactured as a single chip, dual processor are better and faster. –Input: devices allow users to enter data into the comp for processing, common devices:......

Words: 3433 - Pages: 14

Free Essay


...UPS COMPETES GLOBALLY WITH INFORAMTION ...‏ترجم هذه الصفحة 29‏/09‏/2009 - Case study: “UPS COMPETES GLOBALLY WITH INFORAMTION ... The company's inputs are: package information, customer signature, pickup ... UPS Competes Globally - Docstoc‏ترجم هذه الصفحة 12‏/01‏/2011 - UPS Competes Globally Powered By Docstoc. Interactive Session: Technology: UPS Competes Globally with Information Technology Case Study ... MIS In Action Explore the UPS Web site ( and answer the ... Case Study Ups Competes Globally with Information ...‏ترجم هذه الصفحة 06‏/01‏/2014 - Read this essay on Case Study: Ups Competes Globally with Information Technology . Come browse our large digital warehouse of free ... [PDF] Case Analysis‏ترجم هذه الصفحة 12‏/01‏/2012 - Department of Management Studies. Faculty of Business ... Answer: the distinction between videoconference and telepresence lie on the technology. ... Case 2: UPS Competes Globally with Information Technology. Question ... [PDF] ups competes globally with information technology - ...‏ترجم هذه الصفحة UPS COMPETES GLOBALLY WITH INFORMATION TECHNOLOGY. United Parcel Service (UPS)started out in 1907in a .... CASE STUDY......

Words: 462 - Pages: 2

Free Essay


...educational firm actively involved in providing educational services for every need. askiitians is India’s first educational portal offering completely online-interactive-realtime resources and video solutions for preparation of IIT-JEE and other engineering entrance exams. We provide online-interactive-realtime learning sessions, problem solving sessions, strategy sessions, counseling sessions from IITians. These services are mainly useful for those. • Preparing for IIT-JEE and other engineering entrance exams • Preparing for Medical Entrance Exams • For students who wants to study Math, Physics, Chemistry at any level All our team members management, faculty, investors and the rest of them team consists of only IITians! Who understands the burning desire of the student to be one of us. Trans Web Educational Services Pvt. Ltd B – 147, 1st Floor, Sec-6, NOIDA, UP-201301 Website: Email: Tel:0120-4616500 Ext - 213           FRANCHISEE APPLICATION FORM To Transweb Educational Services Pvt. Ltd. ________________________________ ________________________________ ________________________________ Applicant 1 Applicant 2 Affix your recent passport size photo here   Affix your recent passport size photo here Note: This form is to be filled by the main candidate(s) or in consultation with the main candidate(s) and other key persons. PERSONAL INFORMATION (Please fill the form in CAPITAL LETTERS) Applicant 1 First Name:......

Words: 1569 - Pages: 7

Premium Essay

Joint Venture in Russia

...The World of International Management From Matrix to Customer- Centric Management at ABB As a global leader in power and automation technologies,ABB serves utility and industry customers across the world. It has 117,000 employees in about 100 countries and generated $31.8 billion in revenue in 2009. It possesses a strong presence in emerging markets,particularly in Asia. ABB was formed as a result of a 1988 merger between two former competitors, the Swedish ASEA AB and the Swiss BBC Brown Boveri Ltd. The Swedish company added its management strength and the Swiss company added its technological and marketing expertise.The new CEO declared that ABB would be “global and local, big and small, radically decentralized but with central control.” To achieve these seemingly competing objectives, ABB’s CEO chose to implement matrix management. Matrix Management Matrix management is an organizational structure that combines two levels of oversight and control. In ABB’s case in 1993, the company was divided into four corporate divisions (Global dimensions) at the same time as it was divided into three geographic regions (Regional dimensions).The Global dimensions were further partitioned into business areas and the Regional dimensions were partitioned into country holdings. See the nearby figure from Germany’s INFO Institut.Thus, employees reported to two superiors, one from their Global Dimension and one from the Regional dimension. Global dimensions were responsible for......

Words: 1305 - Pages: 6

Premium Essay

Mba Hrm

...____________________________________________________________________ MASTER OF BUSINESS ADMINISTRATION GENERAL DEGREE (YEAR 1) ____________________________________________________________________ ____________________________________________________________________ JULY 2015 INTAKE ____________________________________________________________________ Copyright© 2015 THE MANAGEMENT COLLEGE OF SOUTHERN AFRICA All rights reserved, no part of this book may be reproduced in any form or by any means, including photocopying machines, without the written permission of the publisher MANCOSA: MBA (GENERAL) YEAR 1 1 TABLE OF CONTENTS 1. WELCOME 1.1 MESSAGE FROM THE PRINCIPAL 1.2 MESSAGE FROM THE OFFICE OF THE DEAN 3 4 INTRODUCTION TO MANCOSA 2.1 BRIEF HISTORY OF MANCOSA 2.2 PROGRAMME OFFERINGS 2.3 DIRECTORS 4 5 5 3. THE MANCOSA MISSION 6 4. THE MANCOSA VISION 6 5. MBA PROGRAMME STRUCTURE 5.1 OVERALL PROGRAMME OBJECTIVES 5.2 PROGRAMME FOCUS 5.3 MODULE DESCRIPTION AND RATIONALE 2. 6. PROGRAMME ADMINISTRATION 6.1 PROGRAMME MANAGEMENT 6.2 FINANCE 6.2.1 FEE PAYMENT 6.2.2 PAYMENT OF FEES AND OTHER DUES 6.2.3 PAYMENT PLANS 6.2.4 ADDITIONAL FEES/CHARGES 6.2.5 REGISTRATION SPECIFIC/INCOMPLETE MODULES 6.2.6 CANCELLATION OF REGISTRATION/FEE LIABILITY 6.2.7 MISCELLANEOUS COSTS 6.2.8 PAYMENTS 6.2.9 ACCOUNT DETAILS 6.2.10 FOREIGN PAYMENTS 6.3 ASSESSMENTS 6.3.1 METHOD OF ASSESSMENT 6.3.2 MARKING......

Words: 23989 - Pages: 96

Free Essay

Management Information Systems

...Find more on ADMS 2511 MIS Notes Ch 1 – Modern Organization in the Global, Web-Based Environment Management information systems (MIS)- deals with the planning of info tech to help people perform tasks related to info processing and management Information technology (IT)- any computer-based tool used with info to support the needs of an org Importance of Planning for IT -a new info system can apply to the whole org, or a specific area of the org Application portfolios- are groups of new system proposals (apps that have to be added/modified) IT Planning -begins with an organizational strategic plan -states  the  firm’s  mission,  goals,  and  steps  to  reach  those  goals -IT architecture describes  the  way  an  org’s  info  resources  should  be  used  to  accomplish  its  mission -includes both technical (hardware operating systems) and managerial aspects (managing the IT dpt, how area managers will be involved) IT strategic plan- LT goals that describe the IT infrastructure and major IT initiatives to achieve the organization’s  goals -it must meet three main objectives: -must  be  aligned  with  the  org’s  strategic  plan -must provide for an IT architecture that networks users, apps, and databases -must efficiently allocate IS resources among different projects so they can all be completed on time, within budget, and function properly IT steering committee- composed of managers/staff who rep diff organizational units -they  establish  IT......

Words: 24496 - Pages: 98

Premium Essay


...TEA FARMERS MANAGEMENT INFORMATION SYSTEM NAME: AYIBU OMWOYO VINCENT REG. NO: CS591-0131/2012 COURSE: BACHELOR OF SCIENCE COMPUTER SCIENCE PROJECT PROPOSAL IS SUBMITTED TO THE DEPARTMENT OF INFORMATION TECHNOLOGY AND COMPUTER SCIENCE IN PARTIAL FULFILLMENT FOR THE AWARD OF BACHELOR OF COMPUTER SCIENCE CHAPTER 4: System Analysis and Requirement Modelling. 4.0 Introduction The Kenya tea management information system is a system that is web based. It will enable the farmers to easily monitor their produce, apply for loans and farm inputs, and also help the management in easy decision making. 4.1 Feasibility Study This is a detailed study carried out whose purpose is to define the problem and decide whether or not a new system to replace the existing one is viable. The following are the areas of feasibility study: * Technical Feasibility * Social Feasibility * Economic Feasibility * Legal Feasibility 4.1.0 Technical Feasibility It deals with equipment and software for example the determination of whether the new system can be developed using the current computer facilities. Since the system is a web based application, it only require a computer with all the required developments environments like Php, MySQL and JavaScript. Therefore the system is technically viable. 4.1.1 Social Feasibility It is also known as the operational feasibility. It mostly deals with the effect of the system on the......

Words: 2857 - Pages: 12