Premium Essay

Ups Diad

In: Business and Management

Submitted By juangoyo
Words 752
Pages 4
1. List the various ways the DIAD improves customer service?
1. Connect the drivers to UPS Central systems for tracking and delivery.
2. First to used mobile wireless technology for daily operations.
3. Can capture automatically customer’s signatures.
4. Time card information.
5. Truck adapter port to connect the DIAD using wireless cell phone to transmitting package information to UPS network.
6. UPS central and customer monitor and tracking their packages throughout the delivery process.
7. DIAG have built scanner to scan packaging faster, easy and can access all the information of each package.

2. Write out the step a package takes from pickup by UPS driver to delivery including the role of DIAG, the UPS Data Center and the UPS Package Center.
1. Package get to x company shipping location, package is weight, and measure the package, delivery address with zip code the select the different way to delivering the package, etc. overnight, next day, more days or ground delivery, the shipping price, pay there or companies has credit account with UPS, them generate a label that has 2 bar code for all shipping information, the other square bar code have some digital information.
2. Company send the information to UPS center to schedule a pickup.
3. Package move to a small distribution center, if the delivery is less that 200 mile, they go ground delivery to others small distribution center, if not they shipping by Air to the world port hub in Louisville Kentucky.
4. In world port hub the package is unload from plane the employee put label up on the conveyer the package during the entire sort process, the package is been scan few times, the after sort to the plane he operation planning locate in world port hub Kentucky, send the plane to the final delivery and on the delivery location they sort the truck to the customer.
5. Driver get to the customer location...

Similar Documents

Premium Essay

Ups Diad Iv

...What are UPS “Smart Labels”? What role do they play in UPS operations? The UPS Smart Label is a computer-generated shipping label that you can create using your personal computer. The information contained in the barcode can provide the customers with an increased reliability, since the barcode contains data imported directly from the customer system. At every station the package is scanned updating the main database providing the customer with up to date tracking information about the package and also enabling the end part of the delivery to schedule the best route for ensure on time delivery of the package. 2) Write out the steps a package takes from pick-up by a UPS driver to delivery including the role of DIAD, the UPS Data Center, and the UPS package center. The process starts with the customer inputting all the information about the package and destination of it, then all this information is sent to a main warehouse that have a database, automatically the system generates a “smart label” which will be attached to the package for shipment. Every morning when the driver is ready to head out, he picks up a DIAD IV, which the new model is enhanced and updates in the morning showing the driver his route for the day, and connecting to different cell phone signal antennas to download information about re-routings and new pick-ups they might need to do. Once the package is picked-up or delivered by the driver, the package is scanned and all this information sent up......

Words: 769 - Pages: 4

Premium Essay

Ups Diad Iv

...1. What are UPS “Smart Labels?” What role do they play in UPS operations? A smart label is a scannable bar-coded label attached to a package, which contains detailed information about the send, destination, and when the package should arrive. Smart labels play a huge role in UPS operations by it allows dispatchers to download the label and give the driver the most efficient route so that the package can be delivered in accurate time and effort. The smart label has made the driver job easier and saves UPS 28 million miles a year. 2. Write out the steps a package takes from pick-up by a UPS driver to delivery including the role of DIAD, the UPS Data Center, and the UPS Package Center. First the customer provides information such as details about the package and the destination. Then the UPS personnel are able to insert that information in the main database and after that automatically the system generates a smart label, which will be attached to the package. The driver has their own DIAD IV, which is a wireless device that features a built-in GPRS and a CDMA radio. The DIAD will provide the driver with the necessary updates his/her route for the day and by connecting to different signals it downloads information about re-routings and new pick-ups they might need to do. When a package gets picked-up or delivered by the driver, it’s barcode gets scanned and the information that includes are sent up to the main UPS Data Center. 3. What role does wireless communication......

Words: 346 - Pages: 2

Premium Essay

Ups Diad Iv

...CHAPTER 10 Plant Assets, Natural Resources, and Intangible Assets ASSIGNMENT CLASSIFICATION TABLE Brief Exercises 1, 2 A Problems 1A B Problems 1B Study Objectives 1. Describe how the cost principle applies to plant assets. Explain the concept of depreciation. Compute periodic depreciation using different methods. Describe the procedure for revising periodic depreciation. Distinguish between revenue and capital expenditures, and explain the entries for each. Explain how to account for the disposal of a plant asset. Compute periodic depletion of natural resources. Explain the basic issues related to accounting for intangible assets. Questions 1, 2, 3 Exercises 1, 2, 3 2. 4, 5 4 3. 6, 7, 22 3, 4, 5, 6 5, 6, 7 2A, 3A, 4A, 5A 4A 2B, 3B, 4B, 5B 4B 4. 8 7 8 5. 9, 24 8 6. 10, 11 9, 10 9, 10 5A, 6A 5B, 6B 7. 12, 13 11 11 8. 14, 15, 16, 17, 18, 19 12 12, 13 7A, 8A 7B, 8B 10-1 ASSIGNMENT CLASSIFICATION TABLE (Continued) Brief Exercises 13, 14 A Problems 5A, 7A, 9A B Problems 5B, 7B, 9B Study Objectives 9. Indicate how plant assets, natural resources, and intangible assets are reported. Questions 20, 21, 23 Exercises 14 *10. Explain how to account for the exchange of plant assets. 25, 26 15, 16 15, 16 10-2 ASSIGNMENT CHARACTERISTICS TABLE Problem Number 1A 2A 3A 4A 5A Difficulty Level Simple Simple Moderate Moderate Moderate Time Allotted......

Words: 8628 - Pages: 35

Premium Essay

Ups Diad Iv

...Example essay | | | Creation of example essay is a task that every college student has to present studying at a college. The structure of an example essay usually follows the standard writing format required to complete at education institutions. This is format for students who write essays and research papers. This webpage contains some basic rules on how to write an example essay.Firstly, you should remember that an ordinary academic paper includes three major parts with a thesis statement somewhere at the beginning of the paper. Thesis statement is the primary argument used in an example essay to show your point of view is correct and you can prove that with statistical data, tables, figures, numbers, facts and any other factors, which can be used in a written piece of work. Evidence is important here to support the main idea of your essay emphasizing all possible research works and facts available on the topic.Secondly, it is significant for writing an example essay to choose good topic that perfectly suits its thesis statement. There exist plenty of good writing topics at our website and on the Internet so you can find the most appropriate and easy topics for your work. Moreover, good essays review at least several examples in detail. For instance, one example can be explained in a detailed way in a paragraph or two. Then follows the next example that is suitable for the topic and paper you write. Do not use only one example throughout the essay. Be creative and......

Words: 413 - Pages: 2

Premium Essay

Ups Diad Case Study

...1. List the various ways that DIAD(Delivery Information Acquisition Device) improves customer service. DIAD has improved customer service by: * Real time tracking and data tracking – The ability to track customer package on the spot using Technology (GPRS/CDMA) * Fast delivery and on time * Accountability and Reliable – Efficient tracking * Efficient and Reduction of data entry error * Availability information and immediate Response – Scanning the package and all information related to the package is readily available. 2. Write out the steps a package takes from pick-up by a UPS driver to delivery including the role of DIAD, the USP Data Center, and the UPS Package Center. Steps: * The process begins with the information of the package and its destination is add by the customer. * The information of the package is sent tothe main database system of UPS, the system automaticallycreates a“smart label” which is then attached to the package for shipment. * Package is picked up by a driver who has a DIAD which shows the place of delivery and new pick-ups. * Once package is picked up and delivered by the driver, the package is scanned to show all the information that was sent up to the main data center. Customers will be able to track their package with the information provided on their package. * The system concurrently gets updated whenever a package is scanned through the center. When all the information is......

Words: 807 - Pages: 4

Premium Essay

Ups Global Operation with the Diad

...1. List the various ways that DIAD (Delivery Information Acquisition Device) improves customer service. DIAD has improved customer service by: * Real time tracking and data tracking – The ability to track customer package on the spot using Technology (GPRS/CDMA) * Fast delivery and on time * Accountability and Reliable – Efficient tracking * Efficient and Reduction of data entry error * Availability information and immediate Response – Scanning the package and all information related to the package is readily available. 2. Write out the steps a package takes from pick-up by a UPS driver to delivery including the role of DIAD, the USP Data Center, and the UPS Package Center. Steps: * The process begins with the information of the package and its destination is add by the customer. * The information of the package is sent to the main database system of UPS, the system automatically creates a “smart label” which is then attached to the package for shipment. * Package is picked up by a driver who has a DIAD which shows the place of delivery and new pick-ups. * Once package is picked up and delivered by the driver, the package is scanned to show all the information that was sent up to the main data center. Customers will be able to track their package with the information provided on their package. * The system concurrently gets updated whenever a package is scanned through the center. When all the information is updated in the......

Words: 844 - Pages: 4

Premium Essay

Ups Global Operations with the Diad

...Study (UPS Global Operations with the DIAD) Video Case Questions & Answers 1. List the various ways that DIAD improves customer services. Answer: DIAD (Delivery Information Acquisition Device) improves customer services in so many ways. For one, it has made the job of UPS delivery drivers more efficient and effective, therefore aiding in productivity. In addition, DIAD allows UPS to reach out and offer their services to a larger number of customers. They are able to deliver over 16 million packages daily to their customers in 220 countries and territories. Secondly, DIAD improves customer services since all drivers are connected wirelessly to UPS main database. The built in GPRS and CDMA also facilitates in dial up access if necessary. These features enable UPS’ drivers to transmit real time data to their UPS center and also see updated list of packages that need to be delivered. Constantly updating the database also allows UPS’ customers to keep track of their own packages. Thirdly, the GPS connectivity aids customer services because drivers are provided with detailed directions for pick up of packages thus they are able to reach their customers faster and on time. Fourthly, the bar code scanner, camera and electronic signature feature that the DIAD comes with makes the delivery process to customers much quicker and efficient. Furthermore, the DIAD has allowed customers to receive personalized service like creating personalized delivery options. Overall, the......

Words: 342 - Pages: 2

Free Essay

Ups Diad I - 1990

...DIAD) DIAD I - 1990 Electronically captured delivery information, including signatures. Delivery information uploaded at end-of-day upon return to UPS. Scanned bar codes. Programmed route and maintained timecard information. Tallied CODs. 0.75 megabytes of memory. DIAD II - 1993 Delivery information uploaded real-time through in-vehicle cellular service. Conduit for two-way communications in vehicle. Incorporated driver recommendations for design and ease of use. Smaller and lighter. 100 percent more memory (1.5 megabytes). Back-lit keyboard. DIAD III - 1999 First device in industry to both capture and transmit real-time delivery information. Enables two-way communication away from vehicle. Three ways to transmit real-time delivery information: Internal packet data radio. In-vehicle cellular service. Built-in automatic dialer for traditional telephone transmission. Faster processor, with memory increased more than four times (6.5 megabytes). Global keyboard glows in the dark. Modular architecture enables easy upgrading of individual components. DIAD IV - 2004 First device in industry to use Bluetooth, WiFi and GPRS or CDMA connectivity options. Introduces Global Positioning Satellite to handheld computer market. Color screen easier to read and facilitates color-coded messages to drivers. Acoustical modem facilitates dial-up access if necessary. Expanded memory (128 megabytes) positions for future services.......

Words: 297 - Pages: 2

Premium Essay

Ups Global Operations with the Diad Iv

...Labels Make Sense for You The UPS Smart Label is a computer-generated shipping label that you can create using your personal computer. One of the key elements of the smart label is the barcode. The information contained in a smart-label barcode can benefit you significantly. Among these, a UPS Smart Label provides you with the following: Increased reliability, since the barcode contains data imported directly from your system Improved transit time, because smart-label packages pass through UPS systems at top speed Access to value-added services reserved for packages with UPS Smart Labels UPS offers you three different ways to create UPS Smart Labels, depending on your shipping situation. You can: Log on to your UPS website and ship using UPS Internet Shipping Ship with our free shipping software, UPS World Ship Download and integrate an XML-based UPS Developer Kit Application Programming Interface (API) -- Shipping API – to ship from your company's website. To ship these packages via UPS, you can do one of two things: Go to the UPS Web site, enter all the necessary information about your packages, print out smart labels and schedule a pickup. Take your packages to the UPS store, where you or a UPS employee will enter the same information into a computer and print the necessary labels either way, your packages will wind up bearing labels that have conventional bar codes and UPS maxi codes. Throughout the shipping process, machines and UPS employees can use bar-code......

Words: 1498 - Pages: 6

Free Essay

Ups Global Operations with the Diad Iv

...UPS Global Operations with the DIAD IV 1. What are UPS “Smart Labels?” What role do they play in UPS operations? UPS “Smart Labels” is a shipping label that you can create by using your personal computer. The role they play in UPS operations are informed costumer about shipping. The label is scanned at the begining and each part of the shipment and delivery so that the customer can follow their packages from begining to delivery. 2. Write out the steps a package takes from pick-up by a UPS driver to delivery including the role of DIAD, the UPS Data Center, and the UPS Package Center. a. Driver carry a DIAD that will lead him/her on the routes to take and his/her stopping station of the day. b. Driver picks up package from customer and creates a smart label which contains all shipping information and tracking number. c. The information is sent to UPS Package Center. d. Driver enter the package information into the DIAD by scanning the label, so that the information is available at the Data Center and the customer can follow the tracking process online. 3. What role does wireless communication play in the UPS systems? UPS is using ODS (On – Demand – Servises)- that enables communication with the driver. Every UPS driver automatically logs into the ODS system first thing in the morning. This allows dispatchers and center management to access the driver via his/her DIAD throughout the day by sending generalized text messages. Virtually all...

Words: 394 - Pages: 2

Premium Essay

Ups Global Operations with the Diad Iv

...Should the technology be blamed for the unfavorable lifestyle of people. Technology is the making modifications in usage and knowledge of tools, machines, techniques, crafts, systems, method of organization in order to solve problems of our societies achieving goals or perform a specific function, according to the USA teacher’s guide in (2010). Although there are many factors that cause the unfavorable lifestyle of people technology should not be blamed for that incident. Talking about the enrolment of technology in the unfavorable lifestyle of people is compounded in several factors according to the view of people such as positive effects of technology in the human beings, the negative effects of technology as well due to its extensive importance in our societies, and for the majority of countries in all over the world. Opponent argumentative says that the use of technology has grown increasingly affecting our societies in a high number of ways making our children to be addicted in video games , TV, and other activities with bad implementation in our societies such as violence and murders. A lot of our kids have become more aggressive with others in the community. Albert Einstein (1945) says “It has become appallingly obvious that our technology has exceeded our humanity”. However, technology has helped everybody in the past decades making our children active, intelligent and leading everyone to be more informed about everything that happens around the......

Words: 841 - Pages: 4

Free Essay

Review of a Movie

...The movie UP is perfect for ABC yeah the movie of the house flying with a bunch of balloons. The movie consists on a young Carl Fredrickson meets a young adventure-spirited girl named Ellie. They both dream of going to a lost land in South America. 70 years later, Ellie has died. Carl remembers the promise he made to her. So he decides to go in an adventure, while he gets stuked with a young scout kid The movie up is perfect for ABC because it covers your basic requirements. The movie UP does not contain violence or profanity it is classified PG, in addition the movie UP has a perfect length of 1hr 29 minutes. ABC wants this movie because this points are important to consider, it is important because there is going to be children of a young age that could be sensitive at violence, that could lead to an unwanted behavior. Furthermore older people can be more susceptible to violence and could dislike the movie if so, your audience will really love this movie. Don't forget about the perfect length you have to take in notice that the movie UP is not a long movie so that kids can stay focused at the movie, and is not short so that you have time to appreciate it you must consider this factor a lot so that you can make you audience happy. I guarantee that they will love it. Paul Chambers from CNN Radio, ''Pure joy and one of the best films of the year. You gotta have a good story, and this one is a gem. It even made a bit misty-eyed. Good stuff from Pixar''. Also Dan jardine......

Words: 728 - Pages: 3

Premium Essay

Movie Review

...UP (2009) Cast: Edward Asner, Christopher Plummer, Jordan Negal, Bob Peterson Director: Pete Docter A 3D animated film named ‘ Up ‘ which directed by Pete Docter, produced by Pixar Animation Studio and released by Walt Disney Pictures portrays the adventure of an old widower named Carl Fredrickson (voiced by Edward Asner) fulfilling his lifelong dream along with a young Junior Wilderness Explorer named Russell (voiced by Jordan Nagai) and a talking Golden Retriever named Dug (voiced by Bob Peterson) Carl Fredrickson always dreams to become an adventurer ever since he was a kid. He then met Ellie and both of them became friends. Both of them idolized explorer Charles Muntz (voiced by Christopher Plummer) and Carl has promised Ellie he will move their clubhouse, an abandoned house in the neighborhood to a cliff beside Paradise Fall in South America. In just 8 to 15 minutes, the film has shown how Carl and Ellie grew up and got married. As both of them grow older into their old age, one day Carl decided to surprise Ellie with two flight tickets to South America but unfortunately Ellie suddenly becomes ill and passed away. Sometimes later, a court orders Carl to move to a retirement home because he accidentally injured a construction worker for damaging his mailbox. However, instead of moving to a retirement home, Carl decides to fulfill his promise to Ellie by tying balloons to his house and make it fly. A young Wilderness Explorer named Russell......

Words: 788 - Pages: 4

Free Essay

Brownies First Person View Paper

...situation. We all have seen whites before but have never had much to do with them. But the ten white girls we encounter at the camp are closer to us and, therefore, more real and capable of exciting envy and hatred. At the end of the first day at camp, Arnetta reports she heard one of the white girls refer to Daphne, a black girl, as "a nigger." On prompting by Arnetta, Daphne, a quiet girl, nods her head to confirm that the derogatory term was used. Arnetta tells the other girls that they cannot let the white girls get away with using that word about them. She told us that we must teach the white girls a lesson. Janice suggests that they put daddy-long-legs in the white girls' sleeping bags, and when the girls awake, beat them up. Arnetta told Janice, to shut up and then announced that we are going to hold a secret meeting. She then turned to me and asked if I had plans to tell Mrs. Margolin, who was our troop leader, about the situation. On the second day of camp, our troop ate our sandwich lunch by a stream that borders the field hockey lawn. Arnetta, for some reason, eyed the white...

Words: 965 - Pages: 4

Premium Essay

Business

...How Businesses Are Organised and Their Purposes Division of work Work is divided up in the Coca Cola business because this makes it much easier for employees so that they can get the job done. This takes out conflicts between individuals opinions towards the work they are working on. This will mean that no one can say anything about each other’s work and they can do the work in piece without any contribution from others unless it is wrong that needs to be improved told by the manager. Lines of control This means that if Coca Cola Company knows what they are doing and they can control the activities being done. The heads of Coca Cola set task to the senior managers then they do the same thing setting the task to the employees. The task is divided up in the different sector such as finance would do the finance task and marketing will do marketing task. This way everything can be controlled easier rather than one person doing it all which is impossible to do every sectors job in a large company like Coca Cola. Communication In Coca Cola the communication are set from the top to the bottom. The directors of Coca Cola will tell the managers what task have to be done then they will tell the employees what has to be done too, this can sometimes go wrong as the message is getting passed by a lot of people in the business. Sometime the communication is passed from bottom to top because if something goes wrong in the factory of Coca Cola the employees will have to inform......

Words: 1564 - Pages: 7