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Ups Management and Operations Essay

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Running head: UPS 1

United Parcel Services
Aaron Carter
Mount Vernon Nazarene University

IBS 3013 GLOBAL PERSPECTIVES IN BUSINESS
BBA017MV
June 17, 2013
David Skinner

UPS 2
United Parcel Service Abstract
United Parcel Service is the world’s number 1 provider of commercial and civilian shipments. The company ships to all parts of the US, Asia, Europe and most all of the Continents on the planet. The company seemingly has the world market cornered when it comes to the shipment of packages and documents. Except for a couple of competitors, UPS controls the market. The challenge for this writer is to make recommendations and suggestions of how this company can grow even stronger and expand its already enormous global appeal amongst consumers. This essay will reveal the history of the company, evaluate the business model that UPS currently works under and will give recommendations on how the model can be expounded upon to ultimately make UPS not only the world leader in packaging and shipping, but also a competitor in the technological world market.

UPS 3
United Parcel Service UPS began its operations in 1907 in Seattle, Washington and since then has continued to grow and expand its operations throughout the United States and eventually the world. The company is a shipping and delivery operation that services commercial companies, small businesses as well as residential customers. UPS which stands for United Parcel Service employs 397,100 people within its corporation and services customers by shipping 4.1 billion packages annually.
History
United Parcel Service grew out of a messenger service established in Seattle in 1907 by a 19-year-old named James E. Casey and his friend, Claude Ryan. Beginning with two bicycles, one phone, a tiny office in the basement of a saloon, and $100 borrowed from Ryan's uncle, they laid the foundation for what became a

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