...212.5 % | Return on Investment = [(Payback - Investment)/Investment)]*100(200000-120000/120000)*100= 66.7 % | Return on Assets = Net income/Total assets19000/80000*100= 23.75 % | Return on Assets = Net income/Total assets14000/120000*100= 11.7 % | Conclusion: Simply put; in 1996 the company paid less and gained more (19,000 to 14,000) , with a profitability rate of 7.6% in 96 compared to 7% the next year; there is no doubt that the year 96 was a better year. In addition the company invested more in inventories 1997 than 1996 the thing that affected the liquidity and made them end the year with zero cash, still ratios of liquidity are almost similar (1:1.7 in 96 to 1: to 1:1.15 in 97) but it seems like the company is expanding its operations since we can see more buildings in our sheet (huge change from 10,000 in 96 to 32,800 97) so that should...
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...Operation Management at UPS Katina Taylor FSJC Jacksonville Operation Management Michael Neff December 1, 2012 Abstract This paper will discuss the different operation management policies and leadership practices at United Parcel Services (UPS), one of the premier shipping companies in the world. This paper will discuss the growth and different training programs that UPS offers to its managers and employees. It will also review the way external and internal works, failures of operation and how to anticipate a problem that UPS deal with on a daily day, UPS links millions of organizations and individuals together, by delivering an average of 15 million packages and documents in more than 220 countries and territories to achieve the growth of success. Organizing Within UPS UPS is one of the world's largest private logistics transportation and a global leader in OM. Our mission is to increase the efficiency and reduce the environmental impact of global commerce by combining the shipping activities of our customers into a single, highly efficient logistics network. UPS has been a marketplace innovator for more than a century, and we've maintained that pace. With 2009 revenue of 45.3 billion dollars and 1,801 operating facilities, UPS has certainly figured out how to efficiently and effectively organize their management within their corporation. Knowing how to resourcefully organize a management system...
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...What are UPS “Smart Labels”? What role do they play in UPS operations? The UPS Smart Label is a computer-generated shipping label that you can create using your personal computer. The barcode contains information that can give the customers with an increased reliability, as the barcode contains data imported that is directly from the customer system. Continuously at every station the package is scanned updating the main database providing the customer with up to date tracking information about the package and also making sure the package is delivered on time by enabling the end part of the delivery to be scheduled to the best route for ensure. 2) Write out the steps a package takes from pick-up by a UPS driver to delivery including the role of DIAD, the UPS Data Center, and the UPS package center. The process starts with the customer inputs all the information about the package and the destination of it, then all this information is sent to a main warehouse that have a database, automatically the system generates a “smart label” which will be attached to the package for shipment. When the driver is ready to head out, he picks up a DIAD IV, which he updates in the morning showing the driver his route for the day, and connecting to different cell phone signal antennas to download information about re-routings and new pick-ups they might need to do. Once the package is picked-up or delivered by the driver, the package is scanned and all this information sent up to the main...
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...entry error * Availability information and immediate Response – Scanning the package and all information related to the package is readily available. 2. Write out the steps a package takes from pick-up by a UPS driver to delivery including the role of DIAD, the USP Data Center, and the UPS Package Center. Steps: * The process begins with the information of the package and its destination is add by the customer. * The information of the package is sent to the main database system of UPS, the system automatically creates a “smart label” which is then attached to the package for shipment. * Package is picked up by a driver who has a DIAD which shows the place of delivery and new pick-ups. * Once package is picked up and delivered by the driver, the package is scanned to show all the information that was sent up to the main data center. Customers will be able to track their package with the information provided on their package. * The system concurrently gets updated whenever a package is scanned through the center. When all the information is updated in the system, the final destination center has all the information on hand available, for routing purposes and planning ahead of time 3. What role does wireless communication play in the UPS system? List the different types of wireless connectivity and describe their functions? Wireless communication allow for greater mobility, flexibility and real time data in the package and delivery...
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...Running head: UPS 1 United Parcel Services Aaron Carter Mount Vernon Nazarene University IBS 3013 GLOBAL PERSPECTIVES IN BUSINESS BBA017MV June 17, 2013 David Skinner UPS 2 United Parcel Service Abstract United Parcel Service is the world’s number 1 provider of commercial and civilian shipments. The company ships to all parts of the US, Asia, Europe and most all of the Continents on the planet. The company seemingly has the world market cornered when it comes to the shipment of packages and documents. Except for a couple of competitors, UPS controls the market. The challenge for this writer is to make recommendations and suggestions of how this company can grow even stronger and expand its already enormous global appeal amongst consumers. This essay will reveal the history of the company, evaluate the business model that UPS currently works under and will give recommendations on how the model can be expounded upon to ultimately make UPS not only the world leader in packaging and shipping, but also a competitor in the technological world market. UPS 3 United Parcel Service UPS began its operations in 1907 in Seattle, Washington and since then has continued to grow and expand its operations throughout the United States and eventually the world. The company is a shipping and delivery operation that services commercial companies, small businesses as well as residential customers. UPS which stands for United Parcel Service employs 397,100 people within its corporation...
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...Case Study (UPS Global Operations with the DIAD) Video Case Questions & Answers 1. List the various ways that DIAD improves customer services. Answer: DIAD (Delivery Information Acquisition Device) improves customer services in so many ways. For one, it has made the job of UPS delivery drivers more efficient and effective, therefore aiding in productivity. In addition, DIAD allows UPS to reach out and offer their services to a larger number of customers. They are able to deliver over 16 million packages daily to their customers in 220 countries and territories. Secondly, DIAD improves customer services since all drivers are connected wirelessly to UPS main database. The built in GPRS and CDMA also facilitates in dial up access if necessary. These features enable UPS’ drivers to transmit real time data to their UPS center and also see updated list of packages that need to be delivered. Constantly updating the database also allows UPS’ customers to keep track of their own packages. Thirdly, the GPS connectivity aids customer services because drivers are provided with detailed directions for pick up of packages thus they are able to reach their customers faster and on time. Fourthly, the bar code scanner, camera and electronic signature feature that the DIAD comes with makes the delivery process to customers much quicker and efficient. Furthermore, the DIAD has allowed customers to receive personalized service like creating personalized delivery options. Overall, the...
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...1. Why is DAV using SPC? What are the primary challenges in applying Statistical Process Control to a service industry compared to manufacturing? SPC is a scientific approach to measure and improve the efficiency of existing processes. The way it works is: a) Fixing the control limits or the guardrails for the processes that one wants to measure. (In terms of how accurate one wants the outcome of a process to be) b) Measuring random samples (random being the key) of existing processes (measure the accuracy or the time taken to service insurance customers, essentially pick the process area to measure) to find the sample mean, and variance within the process. c) Post the measurement phase, come the execution phase where one finds out the changes that need to be made in the existing process to ensure that the accuracy stays within the specified control limits. Unlike in manufacturing, where it’s easy to distinguish what is the “right” way of doing things, and the focus is more on improving the manufacturing process, in the services, the “right” way of doing things is defined by the people and it’s often subjective. More specifically: 1) The same SPC cannot be applied on a blanket scale to every team irrespective of how efficient they already are or how difficult objectifying their work as “good” work is. 2) The definition of right and wrong can quickly become very subjective based on different perspectives of individuals. 3) All teams cannot be measured...
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...The movie UP is perfect for ABC yeah the movie of the house flying with a bunch of balloons. The movie consists on a young Carl Fredrickson meets a young adventure-spirited girl named Ellie. They both dream of going to a lost land in South America. 70 years later, Ellie has died. Carl remembers the promise he made to her. So he decides to go in an adventure, while he gets stuked with a young scout kid The movie up is perfect for ABC because it covers your basic requirements. The movie UP does not contain violence or profanity it is classified PG, in addition the movie UP has a perfect length of 1hr 29 minutes. ABC wants this movie because this points are important to consider, it is important because there is going to be children of a young age that could be sensitive at violence, that could lead to an unwanted behavior. Furthermore older people can be more susceptible to violence and could dislike the movie if so, your audience will really love this movie. Don't forget about the perfect length you have to take in notice that the movie UP is not a long movie so that kids can stay focused at the movie, and is not short so that you have time to appreciate it you must consider this factor a lot so that you can make you audience happy. I guarantee that they will love it. Paul Chambers from CNN Radio, ''Pure joy and one of the best films of the year. You gotta have a good story, and this one is a gem. It even made a bit misty-eyed. Good stuff from Pixar''. Also Dan jardine from...
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...UP (2009) Cast: Edward Asner, Christopher Plummer, Jordan Negal, Bob Peterson Director: Pete Docter A 3D animated film named ‘ Up ‘ which directed by Pete Docter, produced by Pixar Animation Studio and released by Walt Disney Pictures portrays the adventure of an old widower named Carl Fredrickson (voiced by Edward Asner) fulfilling his lifelong dream along with a young Junior Wilderness Explorer named Russell (voiced by Jordan Nagai) and a talking Golden Retriever named Dug (voiced by Bob Peterson) Carl Fredrickson always dreams to become an adventurer ever since he was a kid. He then met Ellie and both of them became friends. Both of them idolized explorer Charles Muntz (voiced by Christopher Plummer) and Carl has promised Ellie he will move their clubhouse, an abandoned house in the neighborhood to a cliff beside Paradise Fall in South America. In just 8 to 15 minutes, the film has shown how Carl and Ellie grew up and got married. As both of them grow older into their old age, one day Carl decided to surprise Ellie with two flight tickets to South America but unfortunately Ellie suddenly becomes ill and passed away. Sometimes later, a court orders Carl to move to a retirement home because he accidentally injured a construction worker for damaging his mailbox. However, instead of moving to a retirement home, Carl decides to fulfill his promise to Ellie by tying balloons to his house and make it fly. A young Wilderness Explorer named Russell accidentally...
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...UPS Global Operations with the DIAD IV 1. What are UPS “Smart Labels?” What role do they play in UPS operations? UPS “Smart Labels” is a shipping label that you can create by using your personal computer. The role they play in UPS operations are informed costumer about shipping. The label is scanned at the begining and each part of the shipment and delivery so that the customer can follow their packages from begining to delivery. 2. Write out the steps a package takes from pick-up by a UPS driver to delivery including the role of DIAD, the UPS Data Center, and the UPS Package Center. a. Driver carry a DIAD that will lead him/her on the routes to take and his/her stopping station of the day. b. Driver picks up package from customer and creates a smart label which contains all shipping information and tracking number. c. The information is sent to UPS Package Center. d. Driver enter the package information into the DIAD by scanning the label, so that the information is available at the Data Center and the customer can follow the tracking process online. 3. What role does wireless communication play in the UPS systems? UPS is using ODS (On – Demand – Servises)- that enables communication with the driver. Every UPS driver automatically logs into the ODS system first thing in the morning. This allows dispatchers and center management to access the driver via his/her DIAD throughout the day by sending generalized text messages. Virtually all...
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...yDylan Dissanayake Student ID : 15223568 Session 1 : Earth Buddy 10/01/12 Q1. How many Earth Buddies can Ben count on producing in one shift? How many if the factory works 2 shifts? Three shifts? How many if it operates three shifts a day, seven days a week? Which operation is the bottleneck? TASK | TIME | NUMBER OF OPERATORS | a.BUDDIES/HR | b.BUDDIES/SHIFT | c.BUDDIES/ "2" SHIFTS | d.BUDDIES/ "3" SHIFTS | e.BUDDIES/ "3" SHIFTS - 7 DAYS | FILLING | 1.5 | 6 | 240 | 1680 | 3360 | 5040 | 35280 | MOULDING | 1.6 | 3 | 225 | 1575 | 3150 | 4725 | 33075 | EYES | 1.2 | 2 | 300 | 2100 | 4200 | 6300 | 44100 | EYE GLASS | 1.2 | 1 | 300 | 2100 | 4200 | 6300 | 44100 | PAINTING | 1.5 | 1 | 240 | 1680 | 3360 | 5040 | 35280 | PACKING | 1.98 | 2 | 363 | 2541 | 5082 | 7623 | 53361 | a. Buddies/hr = 60minutes x Operators time/task b. Buddies/shift = 60minutes x Operators x Productive hrs time/task c. Buddies/ 2 shifts = 60minutes x Operators x Productive hrs x No. Of Shifts time/task d. Buddies/ 3 shifts = 60minutes x Operators x Productive hrs x No. Of Shifts time/task e. Buddies/ 3 shifts = 60minutes x Operators x Productive hrs x No. Of Shifts x Days 7 Days time/task Bottleneck = Lowest output (Moulding) Theoretical Capacity/hr = Operators x 60min ...
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...Labels Make Sense for You The UPS Smart Label is a computer-generated shipping label that you can create using your personal computer. One of the key elements of the smart label is the barcode. The information contained in a smart-label barcode can benefit you significantly. Among these, a UPS Smart Label provides you with the following: Increased reliability, since the barcode contains data imported directly from your system Improved transit time, because smart-label packages pass through UPS systems at top speed Access to value-added services reserved for packages with UPS Smart Labels UPS offers you three different ways to create UPS Smart Labels, depending on your shipping situation. You can: Log on to your UPS website and ship using UPS Internet Shipping Ship with our free shipping software, UPS World Ship Download and integrate an XML-based UPS Developer Kit Application Programming Interface (API) -- Shipping API – to ship from your company's website. To ship these packages via UPS, you can do one of two things: Go to the UPS Web site, enter all the necessary information about your packages, print out smart labels and schedule a pickup. Take your packages to the UPS store, where you or a UPS employee will enter the same information into a computer and print the necessary labels either way, your packages will wind up bearing labels that have conventional bar codes and UPS maxi codes. Throughout the shipping process, machines and UPS employees can use bar-code scanners...
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...Should the technology be blamed for the unfavorable lifestyle of people. Technology is the making modifications in usage and knowledge of tools, machines, techniques, crafts, systems, method of organization in order to solve problems of our societies achieving goals or perform a specific function, according to the USA teacher’s guide in (2010). Although there are many factors that cause the unfavorable lifestyle of people technology should not be blamed for that incident. Talking about the enrolment of technology in the unfavorable lifestyle of people is compounded in several factors according to the view of people such as positive effects of technology in the human beings, the negative effects of technology as well due to its extensive importance in our societies, and for the majority of countries in all over the world. Opponent argumentative says that the use of technology has grown increasingly affecting our societies in a high number of ways making our children to be addicted in video games , TV, and other activities with bad implementation in our societies such as violence and murders. A lot of our kids have become more aggressive with others in the community. Albert Einstein (1945) says “It has become appallingly obvious that our technology has exceeded our humanity”. However, technology has helped everybody in the past decades making our children active, intelligent and leading everyone to be more informed about everything that happens around the world. ...
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...Algebra 1: Simplifying Algebraic Expressions Lesson Plan for week 2 Age/Grade level: 9th grade Algebra 1 # of students: 26 Subject: Algebra Major content: Algebraic Expressions Lesson Length: 2 periods of 45 min. each Unit Title: Simplifying Algebraic Expressions using addition, subtraction, multiplication, and division of terms. Lesson #: Algebra1, Week 2 Context This lesson is an introduction to Algebra and its basic concepts. It introduces the familiar arithmetic operators of addition, subtraction, multiplication, and division in the formal context of Algebra. This lesson includes the simplification of monomial and polynomial expressions using the arithmetic operators. Because the computational methods of variable quantities follows from the computational methods of numeric quantities, then it should follow from an understanding of basic mathematical terminology including the arithmetic operators, fractions, radicals, exponents, absolute value, etc., which will be practiced extensively prior to this lesson. Objectives • Students will be able to identify basic algebraic concepts including: terms, expressions, monomial, polynomial, variable, evaluate, factor, product, quotient, etc. • Students will be able to simplify algebraic expressions using the four arithmetic operators. • Students will be able to construct and simplify algebraic expressions from given parameters. • Students will be able to evaluate algebraic expressions. • Students...
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...Constructing Formulas for Mathematical Operations in Excel (Basic Tips and Techniques) Michelle A. Applequist Computer Information Systems (CIS105) Professor Hari Dhungana Strayer University September 1, 2009 Constructing Formulas for Mathematical Operations in Excel Microsoft Excel uses formulas to construct mathematical operations in a worksheet. After data have been entered into the worksheet, you can perform calculations, analyze data, and create charts. An Excel formula (calculations you create) and functions (formulas pre-existing in Excel) calculates the data entered in the worksheet. Formulas calculate numbers in a particular order. “Excel has one of the most comprehensive set of formulas, not only to perform calculations but also to manage data and records. It also has the ability to instantaneously re-calculate the results as the raw data changes” (Khoo, 2006-9, para. 2). To construct a formula after you have entered data, you must click in the cell that you want the results to appear in, and then type the formula. You can construct formulas by using the sum function, and editing numbers in a cell. It is stated that: Sum is an Excel function—a prewritten formula. Sum indicates the type of calculation that will take place (addition). When the sum function is activated, Excel looks above the active cell for a range of cells to sum. If there is no range above the cell, Excel will look to the left for a range of cells to...
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