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Ups Strategy

In: Business and Management

Submitted By rkochchif
Words 497
Pages 2
UPS's Values, Mission, and Strategy

Vision :
In last year’s annual report, I outlined the four transformative strategies that guide our vision of the future: • Deploying technology-enabled operations • Providing unique and industry-specifi c customer solutions • Expanding our global network • Serving the needs of end consumers around the world
UPS made measurable progress on each of these fronts. The growth in e-commerce, coupled with our leading position in fast-growing segments like healthcare, enabled us to generate a 3.9 percent increase in total volume, to 4.27 billion packages during 2013. However, higher demand for lightweight, low yielding solutions, led to a 0.6 percent dip in average revenue per package during 2013.
UPS continues to invest heavily in our global network. In November, we completed the expansion of our air hub in Cologne, Germany, which increased capacity there by
70 percent. The Cologne project was part of $500 million in scheduled facility expansions across Europe, Latin America and Asia over a two-year period.
Our management team is focused on optimizing the performance of our global network. I believe these investments will enable UPS to build on our reputation for reliability and service.
Values: Our Enduring Beliefs
• Integrity - It is the core of who we are and all we do
• Teamwork - Determined people working together can accomplish anything.
• Service - Serving the needs of our customers and communities is central to our success.
• Quality and Efficiency-We remain constructively dissatisfied in our pursuit of excellence.
• Safety - The well-being of our people, business partners, and the public is of utmost importance.
• Sustainability-Long-term prosperity requires our continued commitment to environmental stewardship and social responsibility.
• Innovation - Creativity and change are essential to growth....

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